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Oriental Ginza Hotel Shenzhen

4.0 star property

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Photo gallery for Oriental Ginza Hotel Shenzhen

1 bedroom, in-room safe, blackout curtains, soundproofing
Room
3 restaurants; breakfast, lunch and dinner served
Room | Bathroom
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Shennan Boulevard West, Futian District, Shenzhen, Guangdong, 518040
  • Place, OCT-LOFT Creative Culture Park
    ‪17 min walk‬
  • Place, Splendid China Folk Village
    ‪19 min walk‬
  • Place, Happy Coast
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Room

Room

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Bay View Deluxe King Bed Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Bay View Deluxe King Bed Room

  • Bay view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bay View Deluxe Twin Bed Room

Bay View Deluxe Twin Bed Room

Bay View Deluxe Twin Bed Room

  • Bay view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business King Room

Business King Room

Business King Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Business Twin Room

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Room

Room

  • Bay view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Xiao Fei Xiang Family Double Bed Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Xiao Fei Xiang Family Double Bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Xiao Fei Xiang Family Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Xiao Fei Xiang Family Twin Room

  • Sleeps 2
  • Free Wi-Fi

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The price is €69
includes taxes & fees
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About this property

Oriental Ginza Hotel Shenzhen

3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.
Oriental Ginza Hotel Shenzhen offers 481 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
With your stay at Oriental Ginza Hotel Shenzhen, you'll be connected to the convention center and within walking distance of Shenzhen Bay. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Window of the World and 5 minutes from Coco Park Shopping Center
There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi and wired Internet. Oriental Ginza Hotel Shenzhen offers its guests an indoor pool and a fitness center. There are 6 meeting rooms available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Oriental Ginza Hotel Shenzhen. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Western Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 99 to 188 for adults and CNY 99 to 188 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Ginza Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 99 to 188 for adults, and CNY 99 to 188 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel
Mercure Oriental Ginza
Shenzhen Grand Mercure
Grand Accor Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Mercure Shenzhen Oriental Ginza Hotel
Grand Mercure Oriental Ginza Hotel
Grand Mercure Shenzhen Oriental Ginza
Grand Mercure Oriental Ginza
Grand Accor Oriental Ginza Shenzhen
Oriental Ginza Shenzhen
Oriental Ginza Hotel Shenzhen Hotel
Grand Mercure Shenzhen Oriental Ginza
Oriental Ginza Hotel Shenzhen Shenzhen
Oriental Ginza Hotel Shenzhen Hotel Shenzhen

Oriental Ginza Hotel Shenzhen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 549 reviews
Rating 8 - Good. 257 out of 549 reviews
Rating 6 - Okay. 79 out of 549 reviews
Rating 4 - Poor. 24 out of 549 reviews
Rating 2 - Terrible. 16 out of 549 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chihang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified

8/10 Good

Yin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

位置不錯，不過室內游泳池等設施在裝修，而且沒通知、讓我白走一趟
Stayed 3 nights in Jun 2025
Verified

8/10 Good

CHIN WEN

Liked: Staff & service

酒店位處行政單位附近，適合洽公

剛好碰上舊員工抗議，疑似新舊業主沒有處理好員工離職或是沿用的(欠薪)薪水問題。還好過程還算和平，是個新奇的體驗.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

KA YIN

水溫度太低
Stayed 1 night in Dec 2024
Verified

6/10 Okay

WING KEI

Liked: Staff & service

服務好

設施非常夠好差
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

WING KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比不高

有點買，比較舊
Stayed 1 night in Aug 2024
Verified

8/10 Good

Yasumasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯も美味しかったし、レセプション対応も良かった。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에 위치하고 지하철이 가깝지만 의외로 조용합니다. 직원불들도 친절해요.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Old but really good

The furniture in the room is super dated but it is clean, extremely spacious, has a kitchenette with a fridge/freezer and everything was in good working order. The view (on the bay) was fantastic. Pressure in the shower was great, hot water immediately. The only issue we had was that the AC temperature did not seem to go up when we wanted it to, it just stayed at 23C, which was too cold for our baby but we turned it off and opened the window and that was fine. It was lovely to be greeted by housekeeping staff in the corridor whenever we passed, you don't always get that.Free parking and a a great location, very close to OCT Harbour, Shenzhen Bay Park..
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Fabiano

Liked: Cleanliness, room comfort
Disliked: Staff & service

You are on your own.

The English speaking staff, didnt understand English. Example: no one could give us restaurant hours. Pointing to pizza on menu talking to English Speaking waiter, I got spaghetti. 2nd cup of coffee was only hot water added to same cup.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hospitality service - present a birthday cake to me while I check-in in my birthday.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

kai leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

one of our room is upgraded and allow late check out for us
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，竹子林B2 出口便是。 設施較舊，但還算整潔。我的房間是兩張大單人床房，足夠一家四口的家庭入住。 自助早餐選擇及味道還可以。 大堂傍的㗎啡室有英式下午茶 High Tea, 但價格是¥210 一位，但只是得幾款糕餅，環境又不優閒；應該不會有太多人光顧。
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
價錢太貴， 唯一優點是交通方便， 早餐食物 質素一般 沒有什麼特別 可幸的是員工服務一流， 酒店 設備一般，也是沒有什麼特別
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

不舒适

房间一股霉味，枕头，床很差，一点也不舒服，早上睡醒腰背痛，优点房间干净，早餐还行，门口就是地铁站
Stayed 1 night in Dec 2019
Verified

8/10 Good

Padonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

酒店跟竹子林地鐵站很近，大概3-5分鐘就到，員工對客人禮貌週週，而且有問必答，值得讚賞!房間寬敞舒適，有室內泳池，不過最好帶備泳帽。健身室也很寬敞，儀器齊全。自助早餐美味可口，款式多樣化。若不在酒店吃早點，可嘗試酒店週圍的美食。
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

I cannot believe the water pressure is so bad, no cold water at shower, only super hot water during shower.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay in Shenzhen

This hotel was very comfortable to stay at and it was only 1 block walk to the nearest MTR station...very convenient for traveling to different parts of Shengzhen.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a convenient location, right next to the metro station. Nearby can find some local restaurants.
Stayed 1 night in Dec 2019
Verified

8/10 Good

chihping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间很大，虽然有点旧，但是大公司管理维护得不错，早餐不便宜但是种类很多，楼下就是地铁口，坐两三站就有大商场，附近找一找，有一家网红臭豆腐，巨好吃。
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄駅出口からすぐ近いのが何よりの利点。スタッフはレベルは様々ですが、ちゃんと英語でコミュニケーションしてくれました。笑顔が多いのが良かったですね。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

sohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

come here!!

it was perfect !!!
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Helen

Liked: Room comfort
방크기가 상당히 크고, 체크인 카운터에 계시는 분들이 친절합니다.
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff really help ful.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
这家＂五星＂酒店太差了，非常旧，最多三星！ 每次洗澡都是满地水，浴缸安袋不合理，前面高，后面低，下面总有水排不干净，洗澡时水顺着墙边流到后面，再流到地上。搞得一地都是水，非常危险！ 早餐也一般！
Stayed 2 nights in Oct 2019