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Arcadia Hotel

3.5 star property

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Photo gallery for Arcadia Hotel

Exterior
Family Room
Reception
Breakfast and brunch served
Room, Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
32 Hamilton Road, Singapore, 209201
  • Place, City Square Mall
    ‪5 min walk‬
  • Place, Mustafa Centre
    ‪8 min walk‬
  • Place, Bugis Street Shopping District
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Loft Room

Loft Room

Loft Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Premium bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Queen Room

Premium bedding, minibar, in-room safe, desk

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Arcadia Deluxe Room

A hotel room with a large bed, bedside tables, a window with blinds, and wall-mounted lighting.

Arcadia Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Arcadia Hotel

A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Arcadia Hotel offers 36 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at Arcadia Hotel. During your stay, you're just a quick walk from City Square Mall. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 15-minute walk of Mustafa Centre and Bugis Street Shopping District
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Arcadia Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Singapore hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 11 AM.
Trellis Cafe - This café serves breakfast and brunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11 AM for a fee: SGD 17.70 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Trellis Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arcadia Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately SGD 17.70 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arcadia Hotel Singapore
Arcadia Hotel Hotel
Arcadia Hotel Singapore
Arcadia Hotel (SG Clean)
Arcadia Hotel Hotel Singapore

Arcadia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 315 reviews
Rating 8 - Good. 131 out of 315 reviews
Rating 6 - Okay. 41 out of 315 reviews
Rating 4 - Poor. 13 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Gerald

Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff lacks understanding and empathy. The room that I expect to have a window does not have one and no other room was available. He then told me to either cancel my reservation (which is non-refundable) or pay for upgrade. He is not even a supervisor or manager. He is the only staff in the hotel and he refused to listen to any reasoning. Since I am not from there and I was not feeling good, I had no choice but to pay for an upgrade. The upgraded room was not even that good. Will not book this hotel in the future.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Ho Cheong

Disliked: Amenities
各方面不太好
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Chi-Yu

Liked: Cleanliness, staff & service, amenities
打掃乾淨，服務人員很有禮貌，房間舒適，但是隔音非常糟糕，內部房間間都會聽到隔壁房的談話聲，在晚上外面路上夜深人靜時車子的啟動聲和店家的談笑聲。酒店隔音真的很差！
Stayed 13 nights in Jan 2026
Verified

8/10 Good

Rathinam

Liked: Staff & service, property conditions & facilities
House keeping needs to improve. There were ants all around the room . Finally I found it was for the sugar sachets . This was on the last date.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Eric.

We got a room that smelled of glue and paint. The reception Eric then got us another room which was bigger. Excellent service. I want to thank Eric personally. Keep up the good work.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. But room had no window which felt a bit weird
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Zhuang

Liked: Cleanliness
Disliked: Room comfort
Was given a room on the first floor without window. Feel like cropping in a prison cell though never been in one before.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Annie

Liked: Staff & service, amenities, property conditions & facilities
friendly staff and easy to find
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Just a normal stay

The service desk was mostly unmanned, had to keep phoning the mobile number provided at the lobby for service. Cleanliness was so-so, they only cleaned places that is very prominent and the rest was just dusty. Dusts were on the hangers and even on the toiletries in the room. I guess the room was left unused for quite some time. There were renovation works going on nearby so it was kind of noisy and the rooms were not soundproof, could hear clearly the next door talking on her phone. Was attracted to stay as I saw that the toiletries they provided were from l'occitane and thought it would be a quality stay. But they cut on providing body lotion and handsoap which was clearly shown in their pictures that it will be provided. Especially during this Covid period, I thought handsoap is very crucial since sanitiser was not provided inside the room. Good thing is, there were many cafes around the hotel which you can explore if you liked cafe hopping.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room with balcony
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
This place easy access all kinda food can get it. Service wise abit lack.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Quan Zhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Good

Hotel uses one of the best toiletries. Very clean hotel
Stayed 1 night in May 2021
Verified

10/10 Excellent

Daniel Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acardia Hotel.

It was a great experience for a short staycation. My partner booked for me online with his name even though it should be 2 persons name. Apparently on the website of the hotel we can’t add another guest name. Overall good experience comfortable room.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked the loft room
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room i booked and gotten was clean and spacious for sure even the toilet. But the toilet reminds me of handicapped toilet in shopping malls. Haha. Location wasnt really convenient. Overall its ok, i will consider booking again.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not recommended for staycation

The hotel is clean, simple, accessible and has comfortable bed. But I never had restful nights due to the noise from inside and outside of the hotel.
Stayed 3 nights in Mar 2021
Verified

6/10 Okay

Boon hui

Nil
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Vince

Liked: Staff & service, amenities, property conditions & facilities
The staffs were extremely attentive and helpful. And the check-in was smooth and swift. Would propose they install a doorbell outside the entrance for guests to call in because not all guests have mobile phone with them. Otherwise, the guests would have to wait outside the main entrance until the receptionist sees them.
Stayed 6 nights in Dec 2020
Verified

8/10 Good

Boon hui

Liked: Cleanliness, staff & service, property conditions & facilities
Room is smaller than advertised in the web and without window.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very conveniently located.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Rhui Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy anniversary stay

Met up my expectations! Good stay. Room was clean, toilet was clean. Room Service was good too. Room was quiet at night, important is nearby got a lot of food restaurant opening at night. Will recommend to my friends n family.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Raistlin

Liked: Cleanliness, staff & service, room comfort

Acceptable for budget overnight staycation

Tried out hotel for a couple staycation away from kids. Accommodations were acceptable but there was noise from neighbouring rooms, sound-proofing wasn't very good. OK for just a night stay for the price.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t expect it to be this good!!! Even better than some well known hotel. Definitely coming back!
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staycation

Check in was a Breeze and delighted that the room was pretty spacious and comfortable to stay in. Ordered food via grab and the concierge was kind enough to bring it to my room. Though I do not think the room is sound proof
Stayed 1 night in Aug 2020