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Hotel Serenella

3.0 star property

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Photo gallery for Hotel Serenella

A wooden deck with rows of sun loungers and striped umbrellas, overlooking a body of water.
Property entrance
A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.
Deluxe Suite, Balcony | Bathroom
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Punta Staffalo 1, Sirmione, BS, 25019
  • Place, Center Aquaria Spa and Wellness Center
    ‪3 min walk‬
  • Place, Grotto of Catullus
    ‪6 min walk‬
  • Place, Scaliger Castle
    ‪8 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪34 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony

8.8 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double or Twin Room (No Balcony)

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Basic Double or Twin Room (No Balcony)

9.0 out of 10
Wonderful
(34 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Connecting Room without Balcony

Basic Connecting Room without Balcony

Basic Connecting Room without Balcony

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Family Room without Balcony

Basic Family Room without Balcony

Basic Family Room without Balcony

  • 20 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Superior Triple Room

A bedroom with a bed, a nightstand, a mirror, a wardrobe, and a staircase.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Triple Room

A hotel room with a bed, a sofa, a TV, and a desk.

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Serenella

Along with a bar/lounge, this smoke-free hotel has a poolside bar and a snack bar/deli. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a library, and a garden are onsite. Bathrooms are shared and change of towels is available on request.
Hotel Serenella offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with digital channels. Guests have access to shared bathrooms. Bathrooms include bidets and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Serenella. During your stay, you're just a quick walk from Center Aquaria Spa and Wellness Center. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi in some public areas
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Steps from Center Aquaria Spa and Wellness Center and 8 minutes by foot from Scaliger Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Serenella.

This 3-star Sirmione hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 7 per day); reservations required
  • Return airport shuttle (surcharge)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 7 per day (1476 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serenella Hotel
Hotel Serenella Sirmione
Hotel Serenella Hotel Sirmione

Hotel Serenella Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 443 reviews
Rating 8 - Good. 110 out of 443 reviews
Rating 6 - Okay. 22 out of 443 reviews
Rating 4 - Poor. 12 out of 443 reviews
Rating 2 - Terrible. 4 out of 443 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always made to feel welcome and part of a true Italian experience- breakfast is lovely and location nice and quiet on what can be a very busy peninsula- would highly recommend and we return year after year
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Rodolfo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort
Lovely 3rd generation family-driven hotel with amazing garden breakfast and private access to Garda.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful family run Hotel

Wonderful family run Hotel. Would I come back - YES - booking here next year
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just love this place, have been here several times and it's always a pleasure. It not top modern but have a lovely charm.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Niina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to staying at this hotel. Very friendly staff and location was perfect. Someday we’ll be back.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay. We always love this place.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient to thermal baths!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely mini stay

Lovely family run hotel a short walk from the main historic centre. Small but comfortable rooms with nice balconies and extremely attentive and friendly staff
Stayed 2 nights in May 2025
Verified

8/10 Good

Sophie

Liked: Cleanliness, staff & service, room comfort

Lovely

Cute hotel in a beautiful location. Tucked away from the hustle and bustle of the main historic town area, this hotel was nice to come back to and unwind after exploring all day. The access to the pier was a lovely addition and all staff were friendly and helpful.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truely family owned. Room was very nice and so convenient to all the attractions
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Family run hotel on the lake. Everyone was very helpful and pleasant. The bartender made a great Hugo Spritz. We enjoyed sunbathing on the pier. Breakfast was plentiful and tasty.
On the way to the pier.
View from the pier.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Giacinto

Liked: Cleanliness, staff & service
Convenient location, parking in site, great breakfast
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was wonderful and had a great authentic, Italian feel. The pool and jetty were a perfect addition to enjoy after a day site seeing. Breakfast was lovely, you got to pick the day before and it was brought out to us in the courtyard. The staff were so attentive and made us feel so welcome.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Youngsuk

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities were very good. The access to the hotel was difficult.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dietmar

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful. Great breakfast.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

GAIA

Liked: Cleanliness, staff & service, room comfort
Receptionists gentilissime
Stayed 1 night in Oct 2025
Verified

8/10 Good

stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very professional and welcoming staff.
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Serenella was so memorable! We were traveling with our baby for the first time and the staff were super accommodating, we felt like family during our stay. The location is excellent, you can walk to all the main attractions… but honestly the hotel itself has so much to offer, we enjoyed having a drink on their beautiful terrace and spending time at their lakefront. What a treat!! We will definitely be back.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and lovely hotel

The hotel was really cute, inside the old city and within minutes walk to the thermal baths. The staff were extremely friendly and very happy to accommodate. Loved our stay. Would not recommend bringing a car, because driving in the resticted zone is pretty nerve racking.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with family

Sarah and her staff were delightful and welcoming. Location of hotel is perfect. Would stay there again.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was exceptional first rate experience
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel location, not too far out clean and tidy,
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Theofania

Liked: Cleanliness, staff & service, property conditions & facilities
We did not have a balcony and were on the ground floor. The breakfast was personalized and thoroughly enjoyed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ross and Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Classy and well designed without being snobby.
Stayed 1 night in Oct 2024