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Hotel Serenella

3.0 star property

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Photo gallery for Hotel Serenella

Seasonal outdoor pool, pool umbrellas, pool loungers
Comfort Double or Twin Room, Balcony | Room amenity
Lobby sitting area
Sun deck
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Via Punta Staffalo 1, Sirmione, BS, 25019
  • Center Aquaria Spa and Wellness Center
    ‪3 min walk‬
  • Grotto of Catullus
    ‪6 min walk‬
  • Scaliger Castle
    ‪8 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double or Twin Room (No Balcony)

Basic Double or Twin Room (No Balcony)

Basic Double or Twin Room (No Balcony)

9.0 out of 10
Wonderful
(28 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Serenella

Hotel with a seasonal outdoor pool, a short walk to Scaliger Castle
Along with a bar/lounge, this smoke-free hotel has a poolside bar and a snack bar/deli. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a library, and a garden are onsite. Change of towels is available on request.
Hotel Serenella offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include bidets and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Serenella. During your stay, you're just a quick walk from Scaliger Castle. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi in some public areas
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Steps from Center Aquaria Spa and Wellness Center and Church of San Pietro
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Serenella.

This 3-star Sirmione hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 5 per day); reservations required
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 5 per day (1476 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serenella Hotel
Hotel Serenella Sirmione
Hotel Serenella Hotel Sirmione

Hotel Serenella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 389 reviews
Rating 8 - Good. 101 out of 389 reviews
Rating 6 - Okay. 21 out of 389 reviews
Rating 4 - Poor. 12 out of 389 reviews
Rating 2 - Terrible. 4 out of 389 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

michelle, Romford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Serenella, it is in a lovely quiet location but a short walk away from restaurants, shops etc.The staff are amazing and so helpful, our rooms were lovely and clean as was the pool area. The breakfast was amazing! and set us up nicely for each day. I could go on and on!, I picked the best place to stay and would happily go there again we had a wonderful time. Thank you so much Hotel Serenella for a wonderful holiday
Stayed 10 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

An absolute gem

Amazing family run hotel, exceptionally friendly and so helpful. Breakfast choice and quality was superb. An absolute gem! Can’t wait to return or recommend enough. A special thank you for sorting out our return transfer to the airport when ours let us down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dominique

Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely mini stay

Lovely family run hotel a short walk from the main historic centre. Small but comfortable rooms with nice balconies and extremely attentive and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truely family owned. Room was very nice and so convenient to all the attractions
Stayed 4 nights in Apr 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and lovely hotel

The hotel was really cute, inside the old city and within minutes walk to the thermal baths. The staff were extremely friendly and very happy to accommodate. Loved our stay. Would not recommend bringing a car, because driving in the resticted zone is pretty nerve racking.
Stayed 1 night in May 2025

6/10 Okay

Gauravkumar

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly lovely and a quiet retreat! Driving to the designated parking area inside the old city walls was a bit of a challenge with a large number of pedestrians here for New Year's holiday, but once at the hotel we didn't want to leave anyway! Very walkable to restaurants, attractions, shops. Most comfortable and relaxed we have been during our 2 week trip across northern Italia. 😀
Stayed 1 night in Dec 2024

10/10 Excellent

Andrejs

Stayed 2 nights in Oct 2024

10/10 Excellent

Ross and Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Classy and well designed without being snobby.
Stayed 1 night in Oct 2024

8/10 Good

Joao

Stayed 1 night in Oct 2024

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Staff very friendly and helpful. The property is located in a quiet place, away from the hustle and bustle of the town, but still few steps away.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely but could be improved, pillows were very hard &
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay. We always love this place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Stayed 11 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay Family business staff were amazing. Thank you
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel. Excellent location a few mins walk into Sirmione. Really good breakfast in the beautiful courtyard. The sunbeds on the jetty with direct access to the lake really makes the hotel standout against other options. Would definitely stay again if back to Sirmione.
Stayed 4 nights in Aug 2024

8/10 Good

Vera

Stayed 3 nights in Aug 2024

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We wanted to come to Lake Garda for our honeymoon as it looks absolutely beautiful! We was not disappointed. The area is amazing and we are so glad we went. The hotel was alright. First night we had a normal room which from pictures we thought would be lovely but it wasn’t up to scratch! The shower over flowed into the bedroom when used. The room we also had only had one charge point, very weird. The balcony’s with the normal rooms are not great they need a bit of TLC. So being our honeymoon we made the decision to upgrade to one of suites, which was an extra €40 a night. But with that €40 it is worth it. The shower doesn’t leak into the room. We had not one but two plugs! The balcony’s were cleaner and had a small view of the lake which was nice. The staff when asked for anything during the day was so nice and helped us with anything we needed. In the evening the staff was not the best. We was treated a little like we was a big inconvenience and was made to feel bad if we needed anything. Trust me with this place they don’t like to give yah toilet paper so we had to ask a few times for them 😂 The bar is nice but only open 12-6. They don’t take cash and every gets charged to your room so make sure to keep track of that which I did and we wasn’t over charged anything which is good. Overall it was good but if you can afford it I’d spend and extra €50 a night else where or spend it on the suites at this place because they are worth it to be fair.
Stayed 5 nights in Aug 2024

8/10 Good

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

You can always tell a family-run establishment; their heart & soul is on display. The custom-made breakfast was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow great
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024