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4.1 out of 5

"Large rooms with microwave / fridge / TV Large firm bed good area close to lots of things " More

By a verified traveller on Wed 16 Oct 2019

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Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€92* Per night/room 9 Jun - 10 Jun

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Central Hotel Sofia. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free WiFi and wired Internet
  • Treat yourself to facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Airport and train station pick-up shuttle service available for a fee

Central Hotel Sofia ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Central Hotel Sofia

Everyone (15) Couples (5) Family (1)
5 out of 5
Large rooms with microwave / fridge / TV Large firm bed good area close to lots of things

Posted by on 16 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Zhivko Zhelyazkov

Dear Happy Traveler, I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon. Looking forward, Zhivko Zhelyazkov General Manager Central Hotel Sofia

4 out of 5
Great location , very clean hotel with good breakfast Only problem was a private function in the restaurant with disco until 3am This is not acceptable

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Zhivko Zhelyazkov

Dear Valuable Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Looking forward, Zhivko Zhelyazkov General Manager Central Hotel Sofia

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Martin Apostolov

Dear , Thanks for staying with us. We appreciate your feedback. Kind Regards,

4 out of 5
The reception staff were very helpful and friendly.

Posted by on 18 Feb 2019

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Comment from Hotel Management

22 Feb 2019 by etx-centralhotelforum

Dear Valued Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. We hope to welcome you back to the hotel soon! Kind Regards, Valentin Varbinski Front Office Manager

1 out of 5
I didn’t get my deposit back??? No one knows to explain it to me...

Posted by on 18 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Zhivko Zhelyazkov

Dear Guest, if you are not Anonymous, I could check your complaining and could give you more personalized answer. I’d like to inform you after each check out we canceled pre-authorization deposit immediately and there is delays of bank procedures which is normally taken from 3 to 30 days depending of banks. If you email me with more details as your name I promise I will personally investigate your case.

5 out of 5

Central Hotel, Sofia

Pros: Friendliness , Modern Facilities , Cleanliness & good value for money
Cons: ensuring that the tea / coffee facilities were well stocked . We had to take up tea bags & creamers from breakfast to stock our supplies
Location: see above
Lovely quiet room as requested, as hotel was sited on a busy main road. Staff very friendly, room spacious & very clean. Glad we booked the hotel shuttle as it was lovely having our driver there to collect us from the airport. We loved the Free Sofia Tour , excellent guides with local knowledge. Food & wines in the various restaurants we used were excellent & very reasonable .

Posted by on 14 May 2018

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Comment from Hotel Management

13 Jul 2018 by Zhivko Zhelyazkov

Dear Anonymous, I would be glad to thank you for your comments, if I know who you are. I prefer to gratitude guests personally, with their names, so I would recommend you next time you decide to rate us, please, do not be “Anonymous”, so I and other traveler would accept your assessment more objectively. However, you did not use our services anonymously ;-) With respect, Zhivko Zhelyazkov General Manager at Central Hotel Sofia

4 out of 5
Pros: Consistently good standard
Cons: Rom service - nice food but stone cold
This was a really comfortable mid range hotel. The staff were absolutely superb. Very good food surprisingly so or a hotel!! The staff couldn't do enough for us - good quality and good price.

Posted by , from BS8 on 28 Mar 2018

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Comment from Hotel Management

28 Mar 2018 by Zhivko Zhelyazkov

Dear Ali, Thank you very much for sharing with us your positive feedback about Central Hotel Sofia! We are happy to hear that you had an excellent experience under our roof and looking forward to the pleasure of welcoming you back with us, on your next trip to Sofia! Yours sincerely, Zhivko Zhelyazkov General Manager

4 out of 5

Clean and comfortable room.Very good location.

Pros: Clean and quiet hotel.
Location: Great location in central Sofia with good restaurants nearby.
Clean and comfortable room.Very good location.Will recommend.

Posted by , from London, UK on 5 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Ralitsa

Dear Jan, thank you for the nice feedback, we appreciate your time. We are grateful to find out Central Hotel Sofia has completely answered your needs and expectations. The pleasant and joyful stay of our guests is what we are trying to achieve. Looking forward to welcoming you back soon. Kind regards, Ralitsa Guryanova Central Hotel Sofia

5 out of 5

Good location, fantastic breakfast buffet

The hotel was great. Clean and neat, staff were very nice, the spa was ok and the breakfast buffet was brilliant. About 10 minute walk to the metro station and 20-30 minutes to the Alexander Nevsky Cathedral.

Posted by , from Dublin, Ireland on 24 May 2017

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Comment from Hotel Management

31 May 2017 by Ralitsa

Dear Sara, thank you for taking the time to share your opinion. We value your time and the received feedback. Glad you have highly assessed the staff, the hotel's facilities and the breakfast. Looking forward to welcome you back soon. With very kind regards, Ralitsa Guryanova Central Hotel Sofia

4 out of 5

Nice hotel close to the centre of Sofia

Pros: Pleasant helpful staff, good selection of food for breakfast.
Cons: Bar facilities were very limited
Nice hotel close to the centre of sofia with easy access to trams, buses and metro. Close to many restaurants and local places of interest

Posted by on 18 May 2017

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Comment from Hotel Management

1 Jun 2017 by Ralitsa

Dear Valued Guest, thank you for taking the time to share your opinion about Central Hotel Sofia following your stay with us. We value the received feedback, your time and the nice assessment of the hotel's staff and location and the breakfast. Looking forward to welcome you back soon. With very kind regards, Ralitsa Guryanova Central Hotel Sofia

Property Features

  • Manager's reception (free)
  • Deli
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Airport shuttle and train station pick-up

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards, mobile payments and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • One child stays free
  • Mobile payments
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Hotel Names

  • Hotel Central Sofia
  • Central Sofia
  • Central Hotel Sofia
  • Central Hotel Sofia Hotel
  • Central Hotel Sofia Sofia
  • Central Hotel Sofia Hotel Sofia

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.