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Westhill Country Hotel

3.0 star property

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Photo gallery for Westhill Country Hotel

Hot springs
Children’s play area – outdoor
Reception
Lounge
Superior Twin with Pool & Garden View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Mont-a-l'abbe, St. Helier, Jersey, JE2 3HB
  • Place, St. Helier Beach
    ‪12 min walk‬
  • Place, Port of Jersey
    ‪3 min drive‬
  • Place, St. Helier Central Market
    ‪4 min drive‬
  • Airport, Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room, Pool View

Single Room, Pool View

Single Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Pool View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Pool View

Premium bedding, memory-foam beds, desk, iron/ironing board

Twin Room, Pool View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double with Pool & Garden View

Superior Double with Pool & Garden View

Superior Double with Pool & Garden View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin with Pool & Garden View

Superior Twin with Pool & Garden View

Superior Twin with Pool & Garden View

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room with Garden View

Premium bedding, memory-foam beds, desk, iron/ironing board

Family Room with Garden View

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite Pool & Garden View

Family Suite Pool & Garden View

Family Suite Pool & Garden View

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Junior Suite

Superior Junior Suite

Superior Junior Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Single Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Budget Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Park view
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 467 reviews
The Norfolk Lodge Hotel

About this property

Westhill Country Hotel

Family-friendly hotel with free breakfast and beach bars
Along with a restaurant, this smoke-free hotel has 3 beach bars and a bar/lounge. Free English breakfast, free WiFi in public areas, and a free shopping center shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a hot tub are onsite.
Westhill Country Hotel offers 90 accommodations with coffee/tea makers and hair dryers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Westhill Country Hotel. During your stay, you'll be within walking distance of Port of Jersey. Features include free breakfast, free WiFi in public areas, and a free shopping center shuttle. This property offers pet-friendly amenities like an off-leash area.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy garden views while dining at The View
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • 14 minutes by foot from St Aubin's Bay and a 4-minute drive from Port of Jersey
  • Free shopping center shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Westhill Country Hotel offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, a poolside bar, and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Barbecue grills, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Westhill Country Hotel.

This 3-star St. Helier hotel is smoke free.

Guests are served free English breakfast daily from 8:00 AM to 10:00 AM.
The View - Overlooking the pool and garden, this restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Limited on-site parking

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • 3 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The View

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Piano
  • Playground
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 28 and April 29.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day, plus a one-time cleaning fee of GBP 20
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per day plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westhill Country Hotel
Westhill Country Hotel St. Helier
Westhill Country St. Helier
Westhill Hotel
Westhill Country Hotel Jersey/St. Helier
Westhill Hotel St Helier
Westhill Country
Westhill Country Hotel Hotel
Westhill Country Hotel St. Helier
Westhill Country Hotel Hotel St. Helier

Westhill Country Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 180 reviews
Rating 8 - Good. 62 out of 180 reviews
Rating 6 - Okay. 21 out of 180 reviews
Rating 4 - Poor. 5 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area beautiful gardens and pool area Alittle but far from st helier not walkable as mainly up hill . Good if you have a car Does have courtesy bus early morning Lovely staff helpful friendly
Stayed 1 night in Sep 2025

2/10 Terrible

keith reeve

Stayed 4 nights in Sep 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, outdoor swimming pool and jacuzzi area in a quiet secluded area surrounded by lawn and trees. Good choice of food in restaurant and bar. Courtesy bus into St. Helier very useful. Entertainment in the evening.a bonus. Altogether a very enjoyable stay. Would happily book Westhill again.
Stayed 6 nights in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. We really enjoyed our stay. However the only downside was the flies in the room when we arrived. There was approximately 40 little black flies on the wall which my husband had to get rid of before I would agree to stay in the room. The room was on the ground floor and the window was open and also it was next to the garden. I did tell reception and they said they would look into which they did. However they were constantly getting in., I don’t know how as we kept the window closed. It was really annoying. Other than the flies we had a lovely stay.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Westhill for 7 days, we had an issue with wash basin plug stuck, on the first occasion they managed to get it out to drain the water it then happened again so this time they replaced it while we were out which was good, so dealt with promptly, the room was always clean and staff very friendly and helpful, there was entertainment on each night which was good, sometimes a movie other times live music, breakfast was always good with lots to choose from and staff always pleasant, if there was one thing that could be better i would say the room looked a bit tired and dated but apart from that no complaints. promptlyptlywater
Stayed 7 nights in Sep 2025

6/10 Okay

suzanne

Stayed 2 nights in Sep 2025

6/10 Okay

Nicola

Disappointing

Very tired - was very disappointed in the decor and the feeling of the whole hotel. Nothing to complain of specifically but it needs a makeover
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like about the hotel. I had a most enjoyable stay.
Stayed 7 nights in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overall not great - dated, but clean

Pros: really clean, staff lovely, lovely pool and hot tubs, beautiful gardens. Cons: really very tired and dated. Breakfast was very sad, limited offering of continental, took ages to bring us teas and coffees. Was so abysmal we ate breakfast elsewhere the other days. Shame as it if was modernised the place would be lovely. Room was also VERY basic, mattress was not comfy, bathroom door didn’t close and toilet right by your head if you lie in bed! We left the hotel after two days and went somewhere else. Real shame, overall not great.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we got to the hotel we felt at ease . Comfortable and well appointed rooms, great breakfast and superb service. We would highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there was friendly, hospitable, and helped make my stay a great one!
Stayed 6 nights in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens and pool
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Helpful friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Agner

Business traveller, Travelled with group
Ok ish
Stayed 4 nights in Aug 2025

8/10 Good

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely with great facilities. We really enjoyed the complimentary breakfast and the free shuttle into St Helier in the morning
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

8/10 Good

katia

Business traveller
Liked: Cleanliness, room comfort
I had a breakfast only and the mini croissant is delicious! The bed is very comfortable the room was nice and clean , I think the aviary was disturbing for me as the hotel is in a beautiful nature surrounds that the bird should be free ! And they had a party very noise which I was unaware too much noise from the other rooms ! But it was only one night overall very good
Stayed 1 night in Aug 2025

8/10 Good

Josh

Stayed 3 nights in Jul 2025

6/10 Okay

Johnnell Oliver

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Just returned, had a great time in Jersey, all the better because of our stay here. Excellent food, hotel very clean, food really was great. Staff so helpful and friendly, from reception to restaurant. Comfortable bed and added bonus of daily free bus to St Helier town centre, at Libert bus station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything special lovely Lisa at reception
Stayed 2 nights in Jul 2025