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Red Roof Inn St Louis - Westport/ Maryland Heights

2.0 star property

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Photo gallery for Red Roof Inn St Louis - Westport/ Maryland Heights

Exterior
Lobby lounge
Superior Room, 1 King Bed (Smoke Free)
Lobby lounge
Lobby lounge

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
11837 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪9 min walk‬
  • Place, St. Louis Union Station
    ‪21 min drive‬
  • Place, Gateway Arch
    ‪23 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Bed Room Non smoking

  • Sleeps 2

Standard King Room Non smoking

  • Sleeps 2

Standard Queen Room Non smoking

  • Sleeps 2

Two Full Bed Room Non smoking

  • Sleeps 4

Deluxe Two Full Bed Room Non smoking

  • Sleeps 4

Superior King Bed Room

  • Sleeps 2

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About this property

Red Roof Inn St Louis - Westport/ Maryland Heights

Hotel in Maryland Heights with free parking
This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, a banquet hall, and a vending machine are onsite.
Red Roof Inn St Louis - Westport/ Maryland Heights offers 158 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

During your stay at Red Roof Inn St Louis - Westport/ Maryland Heights, you'll be within walking distance of Westport Plaza. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and an ATM
  • 12 minutes by car from Ameristar Casino St. Charles and 15 minutes from Forest Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn St Louis - Westport/ Maryland Heights, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Red Roof Inn St Louis - Westport/ Maryland Heights also features an ATM and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Maryland Heights hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn St Louis Westport
Red Roof Inn St Motel Westport Louis
Red Roof Inn St Louis Westport Motel Maryland Heights
Red Roof Inn St Louis Westport Motel
Red Roof Inn St Louis Westport Maryland Heights
Red Roof Inn St Louis Westport
Red Roof Inn St Louis - Westport/ Maryland Heights Hotel

Reviews

Red Roof Inn St Louis - Westport/ Maryland Heights Reviews

5.4

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 119 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 317 out of 1000 reviews

Reviews

4/10 Poor

Roy

The tv did not work, cleaning crew took bags we had snacks and drinks in. Did not leave bath towels 2nd night. Could not get a receipt printout. Had trouble communicating with frt desk clerk. Phone in room didn’t work., Asked for price adjustment, didn’t receive any. Very disappointed will not return
Stayed 1 night in Sep 2025

2/10 Terrible

Lauren

Travelled with group
Disliked: Cleanliness, staff & service, room comfort

I Would Like a Refund.

Arrived to check in around 7pm to a line of 6-7 people also waiting to be checked in, with nobody in the office for over 20 minutes. Upon entering the room, there was a booger stuck to the wall, hairs and dead bugs in the bathroom, the toilet was old/would not flush, & the AC unit did not fully work (kept shutting off and on).
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap Hotel

Room was small not comfortable... No Closet Space..
Stayed 1 night in Aug 2025

2/10 Terrible

COURTNEY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Place is run down

We had 4 people staying (2 kids) and only had 2 towels for us. Floors was dirty had tags off of clothes on the bathroom floor from previous people! White towels that was stained what looked like oil! People smoking weed right outside of their rooms! Beds was hard as a rock!
Stayed 2 nights in Aug 2025

2/10 Terrible

Cynthia

Travelled with family, Travelled with pets
Disliked: Amenities
If I could give negative "stars", I would. I was traveling with my 2 daughters (20 & 14) and my daughter's cat, moving my older daughter from D.C. to Arizona. I was driving the rental van, so they arrived before me and checked-in. The room my daughters were given did not have keys that would work the door lock - the front desk attendant used a master key to let them into thevroom and said he would see about "fixing that" in the morning (we were only staying one night) When they opened the door to the room, my daughter said that you could see something in the air, like it was foggy, and there was a dehumidifier plugged in and running in the room. After they wrre in the room and closed the door, the room had an overwhelming smell of some kind of chemical, that she explained was like a chlorine smell. After only 5 minutes in the roo., my youngest daughter's eye started to swell shut. They called me and I was still 35 minutes away, so they told me that they would meet me at a Loves Travel Plaza about 15 minutes from the hotel because they did not feel safe waiting in the car at the hotel and they needed to flush out my daughters eyes. I am exceedingly happy that I had my daughter's cat with me, because I do not know how sick the cat would have gotten breathing in whatever chemical was in that room! And they KNOWINGLY put 2 females and an animal (my daughter paid the extra deposit for her cat) in a room in that condition!!!! I had to find a hotel for us to stay in at 2:30AM
Stayed 1 night in Aug 2025

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting terrible place to stay terrible service

Terrible place to stay, was only there for two hours before noticing there were roaches in the room. Should have figured when I saw mattresses outside on the ground in the parking lot. Terrible service as well, they still refuse to give me a refund even though I left after finding roaches and even took a picture to prove it to them.
Stayed 1 night in Aug 2025

6/10 Okay

Jenifer

This hotel was just barely okay. I understand that people have to live in hotels, but there were people begging me for cigarettes everyday, and housekeeping would knock and not wait for me to come to the door. Housekeeping walked in on me while I was using the toilet twice, and aside from begging for cigarettes, one person here followed me around and intimidated me for not giving them a cigarette while I was smoking a cigarette. I did not feel safe. Hotel guests with dogs do not clean up after their dogs so there is dog poop all over the place.
Stayed 14 nights in Jul 2025

10/10 Excellent

serenity

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how quiet it is here.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Jul 2025

4/10 Poor

Sai Shanmitha

Liked: Cleanliness, staff & service
I found a spider in the bathroom. I can’t lock the Bathroom door. Air conditioning and everything is good but I
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Room looked like it hadn't been deep cleaned in ages and no maintenance in just as long. Stained towels. Also couldn't tell whether the pillowcase was stained or still dirty. Just do yourself a favor and don't book a room here.
Stayed 3 nights in Jul 2025

8/10 Good

Joseph

Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Served my basic needs

The hotel had basic amenities. There was no microwave or refrigerator. Also, the tv wasn't working when we checked in and it took several complaints and hours before someone came to fix it. The room and bedding was clean.
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

It wasn’t that bad. They didn’t have a mini fridge or a microwave but other than that, it was pretty good.
Stayed 1 night in Jul 2025

4/10 Poor

Peter, Ankeny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Floyd

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Areial

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel, staff was nice but we got into our hotel room and the room was disgusting. We ended up leaving and not staying
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Liked: Cleanliness
Property was nice room was nice
Stayed 1 night in Jul 2025

8/10 Good

George

Stayed 4 nights in Jul 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

One of the worst ever
Stayed 1 night in Jul 2025

6/10 Okay

Walter

Stayed 1 night in Jul 2025

6/10 Okay

Brittany

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many people roaming around throughout the night felt very unsafe. Property was unsafe.
Stayed 1 night in Jun 2025