The Cabanas Hotel at Sun City Resort

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Moses Kotane •1 Room

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Moses Kotane • 1 Room

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4.3 out of 5

Very good!

See all 8 ebookers Reviews

"Great hotel and resort. 1 downside was the pool bar closing at 5:30, after that there is nowhere to get food or drink without going to another hotel " More

By a verified traveller on Fri 15 Mar 2024

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Check-out

Standard Twin Room with Shower

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

€109* Per night/room 14 May - 15 May

Standard Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Paraplegic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Lake Facing Room with Shower

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upstairs Lake Facing Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ground Floor Lake Facing Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Cabanas Hotel at Sun City Resort. Free WiFi in public areas, free self-parking and a free area shuttle are available.

Free WiFi
Free self-parking
Splash around at the free water park with a lazy river or swim in the outdoor pool
Treat yourself to facials, massages or aromatherapy at the spa
Services include babysitting, a children's club and dry cleaning/laundry
Guests speak favourably about the helpful staff and the breakfast
Free casino and local-area shuttle service

The Cabanas Hotel at Sun City Resort ratings based on 8 Verified Reviews

Review Summary

4.2 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for The Cabanas Hotel at Sun City Resort

5 out of 5

Great hotel and resort. 1 downside was the pool bar closing at 5:30, after that there is nowhere to get food or drink without going to another hotel

Posted by Richard on 15 Mar 2024

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Comment from Hotel Management

15 Mar 2024 by Malebo

Good afternoon Richard.Thank you for your feedback on your recent stay with us.

5 out of 5

Great value. Amazing location. Only downside, the pool bar/restaurant shuts to early, and the staff sneak a tip on your bill, or expect it even for poor service. Rest of the hotel and resort are amazing, there’s so much to do

Posted by a verified traveller on 17 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Sun cabanas

Dear Guest Thanks for feedback, we appreciate your comments

5 out of 5

Posted by a verified traveller on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Sun Cabanas

Dear Guest Thanks for feedback

4 out of 5

Basic but good value family-friendly hotel. We enjoyed the good breakfast - egg, toast, bacon, fruit etc. A bit limited on cereals but still lots of other options. The pool is lovely with plenty of sun loungers and shade available. Bedrooms are small but perfectly formed. We were very happy with our stay.

Posted by a verified traveller on 24 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Sun Cabanas

Dear Guest Thank you very much for the positive feedback on your recent stay.

5 out of 5

Great family hotel

Great family hotel with a good buffet breakfast. The sun city resort has so many attractions tho keep the kids entertained.

Posted by a verified traveller on 29 Mar 2018

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Comment from Hotel Management

5 Apr 2018 by Sun Cabanas

Responded already

4 out of 5

An Impressive Setting.

Pros: The staff are friendly and helpful. Functional and clean , caters for ones needs very well.

Cons: A later bar facility if only for an hour, the pool bar closes at 8pm. Maybe a restaurant on site, there certainly is plenty of room for expansion.

Location: The hotel is the first one as you enter Sun City. Just unpack your bags and look out onto the lake, golf course and mountains.Book a Safari and enjoy.

Compared to the rest of Sun City this hotel is good value. However it does not have some of the facilities of the other hotels, for example an evening meal restaurant or late bar. This should not detract from its many positives. The pool is absolutely first class, large, very clean, plenty of sun loungers. There is a large choice of fresh or cooked food for breakfast/buffet. Rooms are clean and seem well maintained. The shuttle buses are frequent to the rest of Sun City. Having said that most places are within walking distance.

Posted by Norman, from South Yorkshire. England on 15 Nov 2017

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Comment from Hotel Management

2 Jul 2023 by Dee

Dear NormanThank you for sharing your holiday experience with us. Kind Regards,Dorah

2 out of 5

Management of staff let's hotel down

Cons: Staff

We found the checkin and hotel shop staff to be blunt, unhelpful and rude. Although the hotel knew we had booked the room for 2 adults and 2 kids, the sofa bed had not been made up and we had to ask the staff repeatedly for sufficient bedding for the sofa bed. Breakfast was a disaster, with only one staff member clearing vacated tables and laying new cutlery the backlog and queue of hungry guests was reaching around the block. This occurred both days and is such an easy thing to fix if a co-ordinator was in place and aware.

Posted by a verified traveller on 5 Jan 2017

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Comment from Hotel Management

2 Jul 2023 by Dodo

Dear Anonymous,Thank you for bringing your concerns to management attention, they have been rectified.Kind Regards,Dorah

4 out of 5

Gutes Hotel

Gutes Hotel für Familien. Nr leider sind am Abend die Möglichkeiten sich zu beschäftigen gleich Null.

Posted by Sarah M. on 13 Mar 2013

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Comment from Hotel Management

2 Jul 2023 by Dee

Dear Sarah M,Thanking for bringing your comments to our attention.Kind Regards,Dorah

About the The Cabanas Hotel at Sun City Resort

Location Sun City Resort, Pilanesberg, Moses Kotane, North West 0316

Property Features

Casino
Nightclub
Deli
Kid's club (surcharge)
Conference rooms
Supervised kids' activities (surcharge)
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference centre
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Games room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers for purchase
ATM
Bellhop
Smoking in designated areas
Coffee shop
Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Property shuttles: Free area shuttle and casino shuttle
Parking: Free self parking

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 10
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Sauna in spa
Massages
Deep tissue massage
Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

Children are welcome.

Pet Policy

Pets and service animals are not allowed at The Cabanas Hotel at Sun City Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

UnionPay
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities on-site
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are in place
Contactless check-in is not available
No lifts
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays

Hotel Names

Cabanas Sun City
Cabanas Hotel Sun City Resort
Sun City Cabanas Hotel
Cabanas Hotel
Cabanas Hotel Sun City
Cabanas, Sun City Hotel Sun City
Cabanas Hotel Resort
Cabanas
The Cabanas Hotel Chalets at Sun City Resort
Sun City Cabanas
The Cabanas At Sun City Resort
The Cabanas Hotel at Sun City Resort Hotel
The Cabanas Hotel at Sun City Resort Moses Kotane
The Cabanas Hotel at Sun City Resort Hotel Moses Kotane

You should know

Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.