6/10 Okay
Rebecca
Travelled with family and small children
30 Apr 2025
The location of the hotel is great, close to shops and cafes etc. Waterpark is fantastic and always a hit with our kids. However, we have stayed here several times over the past few years and have noticed in our most recent trip that it is very overpriced for what you are actually getting. We stayed in the executive family room which was nice and large with two double sized beds however there were stains on the carpet and curtains and room did not seem clean. The rooms are becoming very tired and are in need of renovation. The aircon in the room you couldn’t adjust and it was set on the sun mode (comfort mode) but it was so hot during the night it was very stuffy. For the amount paid you would expect a decent amount of milk/sugar/tea bags etc but there was barely enough to have for 2 adults for 2 days. Luckily we bought our own. One face washer for a family of 4 was provided. Also bought our own but some families may not. Also the smallest mugs known to man for tea/coffee, looked like they were for children. Decent mugs need to be provided in the rooms! Free car parking is a plus. We normally eat breakfast here but this time our room didn’t include breakfast. Just ridiculously expensive prices for a 3 star hotel for food and drinks
Rebecca
Stayed 2 nights in Apr 2025