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Waterman Svpetrvs Resort

4.0 star property

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Photo gallery for Waterman Svpetrvs Resort

An aerial view of a coastal resort with a beach, a swimming pool, and terraced buildings.
An outdoor seating area with tables and chairs, overlooking a body of water and mountains.
A poolside area with lounge chairs, a pool, and a view of a building with a tiled roof.
A modern living room with a sofa, coffee table, and chairs, a kitchen area with a bar, and a staircase leading to another level.
A pebbled beach with rows of white lounge chairs and blue and white umbrellas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Put Vela Luke 4, Supetar, 21400
  • Place, Petrinovic Mausoleum
    ‪3 min walk‬
  • Place, Church of St. Petra
    ‪13 min walk‬
  • Place, Supetar Beach
    ‪16 min walk‬
  • Airport, Brac Island (BWK)
    ‪51 min drive‬

Room options

View all photos for Economy Double or Twin Room, 1 Double Bed

A hotel room with a bed, a bedside lamp, a potted plant, and a window with sheer curtains.

Economy Double or Twin Room, 1 Double Bed

7.4 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Economy)

A hotel room with a bed, a bedside lamp, a potted plant, and a window with sheer curtains.

Junior Suite (Economy)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a bed, bedside table, lamp, chair, and a view of greenery outside.

Standard Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment

A modern living room with a sofa, two side tables, a lamp, and framed artwork on the wall.

Standard Apartment

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Palm Beach Bungalow Double room

Palm Beach Bungalow Double room

Palm Beach Bungalow Double room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Apartment

A modern kitchen with white cabinets, a microwave, and a dining area with a table and chairs.

Premium Apartment

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Double Bed, Balcony

A modern bedroom with two beds, a flat-screen TV, and a large window with curtains.

Standard Single Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

A modern bedroom with two beds, a flat-screen TV, and a large window with curtains.

Standard Double Room, Balcony

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

A modern hotel room with a bed, a desk, a chair, a sofa, a TV, and a radiator.

Superior Room, Balcony

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

A modern bedroom with a bed, a TV, a small table, and a sofa.

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Palm Beach Bungalow Junior Suite

A modern hotel room with a large bed, a sofa, a small table with a cactus, and a television.

Palm Beach Bungalow Junior Suite

  • Partial sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse Apartment

A modern living room with a sofa, a coffee table, and a dining area with chairs and a table.

Penthouse Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment beachfront

A hotel room with a bed, a desk with a computer, a TV, and a dining area with chairs and a table.

One Bedroom Apartment beachfront

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Studio Apartment

Luxury Studio Apartment

Luxury Studio Apartment

  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern living room with a grey sofa, a round coffee table, and a bookshelf.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

A modern bedroom with a bed, bedside table, lamp, and a view of the outdoors through sheer curtains.

Luxury Double Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern living room with a sofa, a chair, a coffee table, a desk, and a large mirror.

Deluxe Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Luxury Suite

A modern living room with a sofa, coffee table, and TV.

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

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About this property

Waterman Svpetrvs Resort

Spend the day catching some rays at the nearby beach, relaxing by one of Waterman Svpetrvs Resort's 2 indoor swimming pools, or pampering yourself at the full-service spa. Limited housekeeping is available.
Waterman Svpetrvs Resort offers 500 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at Waterman Svpetrvs Resort, you're just a quick walk from Petrinovic Mausoleum. You'll find features like free WiFi in public areas, plus 2 indoor pools and 2 bars.
  • Free WiFi
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Self parking available for a fee
  • Take a swim in the 2 indoor and 3 outdoor pools
  • Treat yourself to massages, manicures and pedicures, or facials at the spa
  • Services include a free kid's club, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes 5 outdoor tennis courts, a gym, and a sauna
  • Just a 5-minute walk from Petrinovic Mausoleum and 6 minutes by foot from Punta Beach
Some rates at Waterman Svpetrvs Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Waterman Svpetrvs Resort with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 3 outdoor swimming pools.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Parking is available for a fee.

This 4-star Supetar hotel is smoke free.

Waterman Svpetrvs Resort has a restaurant on site.
Onsite venue #2 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Beach restaurant Foodica - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Open select days.

All-inclusive details

All-inclusive room rates at Waterman Svpetrvs Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 6 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach restaurant Foodica

Things to do

  • 2 indoor pools
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Mediterranean architecture
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 15 to September 15:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 6 per day
  • In-room safe fee: EUR 1.33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Svpetrvs
Svpetrvs Resort
Waterman Svpetrvs
Waterman Svpetrvs Resort
Waterman Svpetrvs Resort Supetar
Waterman Svpetrvs Supetar
Waterman Svpetrvs Hotel Supetar
Waterman Svpetrvs Resort Supetar, Brac Island, Croatia
Waterman Svpetrvs Resort Hotel
Waterman Svpetrvs Resort Supetar
Waterman Svpetrvs Resort Hotel Supetar

Waterman Svpetrvs Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 266 reviews
Rating 8 - Good. 86 out of 266 reviews
Rating 6 - Okay. 38 out of 266 reviews
Rating 4 - Poor. 22 out of 266 reviews
Rating 2 - Terrible. 12 out of 266 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and staff
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Tendai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean everywhere. Nice food, helpful, friendly and polite staff
Stayed 14 nights in Oct 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overall it was a pleasant stay for our family with 2 kids (age 6 and 10). Food was good, nothing special but definitely not bad. Room (double room with bed sofa) was clean, although not quite as modern as the photos on website and Hotels.com. We stayed in house ”Olea”, close to everything including the beach.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Nice for short stay with small kids

Several different pools spread across the resort making it nice to discover for the kids. Beautiful surroundings. Only 2 restaurant options nearby if you do not opt for all inclusive, making it a bit boring. Rooms are not in great shape anymore, but do their job and are quite spacious and AC works well. Overall good experience.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Lorand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a big resort! Based on the photos we expected a hotel room, but instead we got an apartment, which was OK. The all-inclusive was a bit monotonous, but not bad! In some places we felt that it was not quite 4 stars, but we still had a good time. Supetar and the island are very cozy!
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very very big resort. Vaterman resort are generaly good resort in Croatia. Gawa is better for me its smaler than the Supetar but in all 10/10
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, clean and weather splendid in May. We booked a room from this hotel but were accommodated in Kaktus hotel. No one introduced to us why was this.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Ellen Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was an excellent location, within easy walking distance of the town to explore. Hotel was always clean and well maintained, with staff always friendly and helpful at all times. Food choices were varied, with plenty of choice to cater to all. Food quality was always to a very high standard. The perfect place to enjoy a relaxing holiday, could not have wished for more.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Famille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, staff was very friendly and professional. Food was great, amenities as well. Only problem we had was that due to the presence of cats, there were fleas on the deck chairs and out door chairs. We were all severely bitten.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the budget! All guests are so well distributed around the big resort area that it feels very quiet and not crowded. Lots of activities available, that one week isn’t enough. I would have booked at least 10 days here if I would have know. Great location as well: so close to the beach and a lovely walk away to the center. Great Animation crew with lots of fun entertainment and sports for young and older in their plans. Loved the whole experience during the stay.
Stayed 6 nights in Jun 2024
Verified review

6/10 Okay

Radomir

Servis was poor. Very pooor internenet and TV as well.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Two grown ups and one kid 4 yrs old, 5 night stay, without all inclusive. Location is good, short distance from ferry. Good pools, classic croatian beach 3-5mins walk from our room. Room is big and good ac, cooking facilities and fridge. A lot of activities to do inside the area both for adults and kids. ( just check the time slots in the reception) Negative: expensive parking, kind of tricky to understand finding the reception.
Stayed 5 nights in Jun 2024
Verified review

2/10 Terrible

Isabelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Kalle

Liked: Cleanliness, property conditions & facilities, room comfort

Late atumn vacation

Food very great, room standard OK. Pool towels 20€ and you only get back 5€, would expect them to be included. No lime in the drinks if you have all inclusive, only if you pay for the drinks (extremely seaky)
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a nice beach where we hired sunbeds each day. Room was fine. Staff were attentive at meal times and very efficient cleaning and restocking. We liked using the Lenox Club adult only pool for some quiet time as lots of families at the hotel. Shame you couldn't access the all inclusive drinks at this pool though as you paid extra each day to go in there. Also shame it isn't open longer. Overall it was pleasant enough stay. We enjoyed the burger night.
Stayed 10 nights in Aug 2023
Verified review

4/10 Poor

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT A HOTEL

This is not a hotel for individual travellers. It is not a hotel per se. It is a giant campus of mixed hotels and vlocks of rooms. These are divided by fences making it difficult to navigate. For example, I was assigned to a specific restaurant but it was in a compound different from mine and I couldn't access the restaurant unless I caught someone coming out of the gate! This so called hotel caters to tour groups and gamilies with children. The only pleasure i had was to pay extra for a 'club' with an excellent infinity pool and no children allowed!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Jake

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a solid good hotel and has the potential to be great. The hotel itself is in an amazing location, on the beach with close access to the paid beach facilities so you are very close to the sea, and less than a ten minute walk to the marina. The hotel complex is massive and has several pools, snack bars, restaurants, and a couple receptions, so you never feel squashed together. You are assigned a restaurant at check in, but we did explore another restaurant anyway which was just as impressive if not better than ours. The restaurant is in a buffet style and is tasty, but can feel quite repetitive after while but staying for seven days is fine in respect of food variety. Our room was recently refurbished and looked quite modern, and the room was in a clean state which was a relief. We received fresh towels every other day and a ‘touch up’ once during the week, please bear in mind that the bedding was only tidied and not actually changed. The hot water was temperamental and we had atleast two, if not three days without hot water but this may have just been an issue with our room specifically. The clubhouse was a great touch, which was an adults only semi-indoor pool and relaxation area with a paid bar, although an all-inclusive bar was a very short walk away. It allowed us to relax in a quieter environment with a great pool with views of the sea.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not great - for me.

Overall, it's good. A lot of pools and animators everywhere, service staff zooming around and keeping things tidy. My kid had an easy time adapting and finding play friends, which is GREAT. The food - also GREAT. Meat, non-meat, fruit, cake, salads...every meal every day something new. So, a big kudos for that. Things that i didn't like - when you finish lunch, if you have an afternoon sleeping child like me, you'll likely miss the snack bar. It closes at 1700. And the bar in the hotel doesn't open 'till 1800. And you have to pay for cofee outside of meal timeframes. It's not THAT important, but there it is. Overall, I deem it worth the money for people who enjoy this type of tourism. For me, it's borderline. Cause, now that we've tried it, i can say for sure it's not my type and we won't do it again. I like a bit more action under the feet (short trips, walks, visiting other places). Yes, you can do it here, but then - why pay for all inclusive? :-) Hope this helps someone.
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness

Had more to wish

I travelled with my kids and we did not get the correct room, booked with four beds (we were three) but got a room with a double and a sofa, however since we travelled with my parents as well and they got the room next door I did not make a fuzz about it, since we then would have ended up in different buildings. The standard of the interior and outside was more poorly than the pictures. The view from the balcony was a big tree and buildings. There was not cleaned sheets. It was hard to understand were the pools were and the logistic, had to look at a map when we walked around the whole week, could have been better signs. We ordered the dinner buffet one day, the food was not terrific but nice view from their balcony. The buffet was supposed to be free for kids under eight and lower price for teens, however I ended up paying full price and when I questioned it when I checked out the personell was not good at english so I could not make him understand. I just had to let it be. Overall, nice time in Brac but would not stay in the same hotel again.
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Most unfriendly hotel

We chose this hotel since there were multiple pools and the beach was near. The beach was really crowded. You can get sun bed for 10€. Pool areas were always full (people occupy the chairs for many hours with their towels not being there and the staff don’t do anything about it). There is loud music at the pool areas. We had breakfast and dinner in the hotel and were assigned to a restaurant. Would not recommend it to gluten free eaters, I have never got so poor pizza in my entire life. I was told that there are also gf pasta and when I asked about it the staff gave me unpleasant face and said it will take a lot of time to prepare it. After 10 minutes they brought a plate only gf pasta (no sauce, nothing). There are no clear signs which contains gluten and which not. There was also some misunderstanding which restaurant we were supposed to eat, since in our first 3 days the staff was questioning our bracelet color. We said that the reception said that it is this restaurant but on third day one staff member said that we were supposed to be another restaurant. Room was quite okey, clean and furnitures were new. However, we had connnecting door to other room and you could here other rooms conversations. We asked if we could change the room but the reception lady said immediately no, not even asking how many nights we were there. Balcony was tiny and there were only 1 chair.
Stayed 4 nights in Jul 2025
Verified review

2/10 Terrible

Damir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disastrous stay! Avoid this “hotel”!

Very disappointed! So called 4 star, all inclusive resort. First off all, Not even close to 4 stars, rooms Are outdated (they don’t even have a card, you still have to use the key), Not clean, with scars on bed and walls. No toiletries in the Room (they don’t clean or change towels on sundays, and my wife asked for clean towels on monday the cleaning lady Said no, that they lack towels). We Had thousand of ants in our room. Food was mediocre, and actually they basicly push you out when breakfast/lunch/dinner is over. Drinks that they offer are only cheap ones, but really cheap ones (i Had indigestion the whole 4 day stas there). Wellness part of the hotel does Not exist. Empty pools and brojem saunas only. And i can go on and on and on… fraud of a hotel. Not worth even 100€ a night (and we paid almost 300€ a night!!!???). And yeah, one more thing… the worst of all… the last night there Turned out to be the horror night. My wife, my 6 year old kid and I were atacked and abused by another guest (for talking, Not loud talking, screaming or something but only for talking for 5-10 seconds in front of our Room till we unlock the stupid door), and ofcourse, we complained and the hotel did apsolutely nothing! I mean nothing! No compensation, they barely Said sorry. Sorry for our sleepless night, my childs and wifes fear, they don’t care that that person still walks freely around, nothing! Avoid this so called resort! Don’t be a fool Like we were!
Stayed 3 nights in Aug 2022
Verified review

4/10 Poor

Steph

Disliked: Property conditions & facilities
Wouldnt go back. Save your money - poor customer service, ripped towels,dirty cushions and poor management. We checked in at 6pm and noticed walls peeling, dirty towels and a connecting door to another room that had a peephole facing into our room. We could see light coming through it so we were worried and felt unsafe. Reported to reception and was met with a very dissmissive response from Sonja saying theres nothing they can do until she gets her boss' permission to move our room. Can you give us a time frame? 'No'. But we dont feel safe in that room? 'Have some patience'. We gave her our number and she said she'd call as soon as a room was ready. She came up to us during dinner at 7pm saying 'he'll be here soon' which gave us hope. It got to 10pm and hadnt heard anything so we asked at the desk. Annoyed at us she said we'd 'have to come back tomorrow nd see'. We asked for something to cover the hole like a sticky note. At that point Louiza (who'd been there the whole time) came over and moved us to a different room and said 'she was going home now' very lovely lady but why wasnt this done sooner when we first reported it? The buffet is alright, nothing special - most items arent labelled or labelled incorrectly so risky if you have an allergy or dietary requirement. We came down for dinner on my birthday at 7pm and turned away as theyd made a mistake and have a big group in. We were all-inclusive and despite multiple restaurants on site no alternatives were provided.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Marjukka Elisa Kristiina

Liked: Amenities
Saapuessa respassa oli ruuhkaa, ihmiset etuilivat eikä henkilökunta tehnyt mitään asialle. Piti itsekin sitten vain rynniä tiskille että sai check in tehtyä. Ruoka oli erittäin hyvää, aamupala kattava, lounas ja illallinen monipuolisia. Kaikille löytyi kaikkea. Gluteenittomia vaihtoehtoja niukasti, mm. snacks aikaan sai noin joka toinen pv g voileipää. Buffet ravintolassa ihmiset taas tuttuun tapaan etuilivat törkeästi… Jos olet ranskalainen, tällöin kannattaa tulla tähän hotelliin. Heille oli omaa ohjelmaa joka ilta hotellilla (vain ranskan kielellä). Ihmeteltiin tätä toki kovasti, miksi ei ohjelmaa vedetty englanniksi jotta kaikki olisi ymmärtäneet. Tästä iso miinus! Muutoin, resort oli oikein mukava ja monipuolinen.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eravamo inizialmente un po’ scettici a causa delle recensioni lette sul cibo, ma la nostra esperienza è stata molto positiva: nel complesso lo abbiamo trovato buono, vario e abbondante, con diverse opzioni ogni giorno. La struttura è davvero molto grande e ben tenuta, curata in ogni dettaglio e sempre pulita. Il punto mare è semplicemente meraviglioso, perfetto per godersi appieno la vacanza. Nel complesso siamo rimasti soddisfatti e torneremmo volentieri.
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Caryl

Liked: Cleanliness
Disliked: Staff & service

Strandnära läge

Bokade en junior suite room men fick en standard rum med 4 enkel sängar! Efter klagomål fick ett rum med dubbelsäng plus 2 enkel sängar! Orkade inte bråka mer, receptionist betonade att det var det enda de hade att erbjuda, att det var deras junior suite rum! Vill inte förstora vår 6 dagars resa. Det var en all Inclusive bokning, det var mycket mat att välja på men inte något höjdare. Som tur är finns yoghurt, bacon och ägg till frukost. Mycket aubergine och zucchini och sallad. Hotellets ligger vid stranden och det var det bästa av hela resan, perfekt att snorkla, paddla och simma i.
Stayed 6 nights in Jul 2025