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Mercure Sydney Parramatta

4.5 star property

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Photo gallery for Mercure Sydney Parramatta

Breakfast, lunch and dinner served
Front of property – evening/night
Bar (on property)
Outdoor pool, pool loungers
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Place, University of Western Sydney Parramatta Campus
    ‪17 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Mercure Sydney Parramatta

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Sydney Parramatta, you're just a quick walk from Rosehill Gardens Racecourse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Rosehill Gardens Racecourse and 6 minutes from Qudos Bank Arena
Mercure Sydney Parramatta offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1431 square feet (133 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
Mercure Sydney Parramatta has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • Bar/Lounge
  • Dining venue(s)
The property will be renovating from May 6 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 per person
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 17 065 560 885
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Belinda

Travelled with family
Liked: Staff & service
We were a little disappointed the room wasn't up to the standard it usually is. There were dirty socks from the previous people, the bathroom still had some hair in the bathroom
Stayed 1 night in Jan 2026

4/10 Poor

Mandy

Disliked: Cleanliness, staff & service
The bathroom was very dated and had mould on the ceilings and shower pressure was slow. the water temperature was inconsistent too, posing a risk to young child as the water went too hot and or too cold very quickly! there was mould around the skin and the bench top looked like it was going to break off the wall. the air con system was terrible, there was a lot of dust in the vents and you couldn't control the temperature, only the fan speed was adjustable. there was no concierge service as we needed help with our bags and the receptionist said they were short staff to help and wasn't too kind on the phone. the hotel was annoying to get to was there was no right turn into the hotel, we had to do several u turns to get there, car parking was very tight, lucky we had a smaller SUV however a bigger car would be pose a risk of hitting the wall/kerb etc. the room card kept being deactivated so we had to go to reception to fix it every night, they said it was because it was next to my phone/credit card even though it wasnt. property seems very dated for a 4 star hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Ashika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Deepty

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning and maintenance of the property is very poor: mould on the bathroom roof due to poor ventilation, carpets not vacuumed, and layers of dust. This is somewhat disguised by poor lighting in the rooms. Maintenance appears to be patch up jobs and we had to move rooms in the middle of the evening due to the roof leaking above our toilet when water was used from the room above. This was a known defect that hadn’t been repaired properly
Stayed 2 nights in Jan 2026

2/10 Terrible

Sam

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Are chosen Hotel I heard was good Hotel and was close to the wedding I stayed two nights the second day in the morning my daughter got glass in her foot it was in the carpet I took the glass out from her foot then I reported it and show them the glass and I told him with a carpet was not clean properly I told them to clean the carpet maybe there's more glass my daughter did not have a good time at the wedding because her foot was saw and today I'm very disappointed
Stayed 2 nights in Jan 2026

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very rundown and not kept tidy.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, bed was so comfortable. The toilet seat was broken, mold on roof in bathroom. Breakfast was very nice.
Stayed 1 night in Jan 2026

8/10 Good

Tim

Reasonable value, good breakfast. Beds a bit soft
Stayed 1 night in Jan 2026

6/10 Okay

Christian

Stayed 1 night in Dec 2025

6/10 Okay

Sumati

Travelled with family
Liked: Staff & service
The mattresses was sinking, the breakfast hot meals were all cold and was served late. However, all the staff were excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Tae-ik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good wrlcoming atmosphere.
Stayed 3 nights in Dec 2025

8/10 Good

Jessica

Stayed 2 nights in Jan 2026

6/10 Okay

Pawan

Liked: Cleanliness, amenities
Disliked: Staff & service
Most of the staff was very helpful,the girl who checked us in was very unhelpful and felt like an unwanted guest. Buffet was great. Charged for car parking twice. Has to call them and sort out the issue. Location is prominent close to food takeaways and parramatta. Probably won’t come back because of customer service received at front desk.
Stayed 1 night in Jan 2026

8/10 Good

Ghulam

Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous, friendly and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Vijayarengan

Stayed 2 nights in Dec 2025

6/10 Okay

WILLIAM

Travelled with family
Disliked: Amenities, property conditions & facilities
The card reader was a big problem getting out of the car park and also using the lift to the room.The design of the car park made getting in or out of the car park almost impossible. The engineers of this place should have been fired. The food was ok but the room needs to be a bit more cooler. This place needs a bit of money to bring it up to standard. The interior corridor painted white resembled more of a classroom. The room was ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

zdenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed that it didn’t have courtesy parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Arun

Stayed 1 night in Nov 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service, amenities
Good location and clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Glen

Stayed 1 night in Dec 2025