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Mercure Sydney Rouse Hill

4.0 star property

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Photo gallery for Mercure Sydney Rouse Hill

Exterior
Exterior
Exterior
Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Place, Rouse Hill Village Centre
    ‪14 min walk‬
  • Place, Rouse Hill Regional Park
    ‪17 min walk‬
  • Place, Rouse Hill House & Farm
    ‪4 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sydney Rouse Hill

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Housekeeping is available on request.
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Sydney Rouse Hill, you'll be within walking distance of Rouse Hill Village Centre. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Just a 2-minute drive from Rouse Hill Regional Park and a few minutes from Rouse Hill Village Centre
Mercure Sydney Rouse Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Mercure Sydney Rouse Hill also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mercure Sydney Rouse Hill has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 29 for adults and AUD 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Mercure Sydney Rouse Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 429 reviews
Rating 8 - Good. 101 out of 429 reviews
Rating 6 - Okay. 23 out of 429 reviews
Rating 4 - Poor. 9 out of 429 reviews
Rating 2 - Terrible. 11 out of 429 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leonardo Casimiro dos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and righ beside The Fiddler. If you know Sydney, you'll understand. Great place, I recommended! 👍
Stayed 2 nights in Nov 2025

8/10 Good

Brenton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet room.
Stayed 1 night in Nov 2025

8/10 Good

RAJESH

Liked: Cleanliness, staff & service, amenities
Room was good. Breakfast is from a restaurant from same site but from a different management and not buffet. Car park is free and ample at the time
Stayed 2 nights in Nov 2025

10/10 Excellent

Shonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

8/10 Good

Dean

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, very clean, modern and inviting. Staff were very courteous and helpful. Highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good service
Stayed 2 nights in Oct 2025

4/10 Poor

Jillian

Stayed 1 night in Oct 2025

8/10 Good

Tupea

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with the pub right next doore
Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient for a getaway and wonderful for a stay to enjoy.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and cleanliness.
Stayed 1 night in Oct 2025

10/10 Excellent

Auriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shops and family.
Stayed 1 night in Oct 2025

10/10 Excellent

Leesa

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location easy parking and venue right next door for drinks and meals!
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In The Mean Fiddler Hotel CarPark with all the amenities you would need on a business or a couples timeout. Clean and tidy rooms. Close to all the takeaways or restaurants you could require. The concierge with Tahlia in attendance was always attentive and quick with solutions. Friendly service and an attended desk 24/7. My pick if staying in the Hills area.
Stayed 4 nights in Sep 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 1 night in Sep 2025

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, amenities
Very clean the staff were very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

ASG, Arndell Park

Stayed 1 night in Aug 2025

8/10 Good

Blake

Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to be back

A repeat guest.. always enjoy our stay at Mercure. aside from the convenient location the Hotel is so tastefully decorated. Rooms spacious and comfortable. Check in was simple and welcoming.
Stayed 1 night in Aug 2025

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very clean and comfortable. Room service is available and it is located right next to a lovely pub with great food. I would recommend you stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Esley

Stayed 3 nights in Jul 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience at Mercure Rouse Hill. From the moment we arrived, the staff were warm, professional, and welcoming. The rooms were modern, spotlessly clean, and very comfortable. One of the highlights was the convenience of the location. It’s close to everything we needed, with shops, cafes, and restaurants nearby, and easy access to local attractions. The on-site facilities, including the pool and fitness centre, were also a great bonus. The adjoining restaurant was excellent with great food, relaxed atmosphere, and friendly service. Overall, Mercure Rouse Hill offers great value, comfort, and a stress-free stay. We wouldn’t hesitate to come back and highly recommend it to anyone visiting the area.
Stayed 6 nights in Jul 2025