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PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Front of property – evening/night
Parkroyal Club King | Bar (on property)
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • Sleeps 3

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(62 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.4 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premier King Corner Room

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, in-room safe, desk, laptop workspace

Club Room

  • Sleeps 2

View all photos for Superior Two Queen

Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • Sleeps 3

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 3

View all photos for Premier Two Double

Premium bedding, in-room safe, desk, laptop workspace

Premier Two Double

  • Sleeps 3

View all photos for Premier King Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 3

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • Sleeps 3

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 3

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includes taxes & fees
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About this property

PARKROYAL Parramatta

Luxury hotel with an outdoor pool, 7-minute walk to Parramatta Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Table 30 - This restaurant serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 25 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 108 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Neville

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and nice place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cassandra

Stayed 1 night in Oct 2025

10/10 Excellent

Moe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast this time.
Stayed 1 night in Sep 2025

8/10 Good

Somaskanthan

Travelled with family
Liked: Cleanliness, staff & service, amenities
At the time of the stay the lobby was getting renovated so the reception doesn’t have lot of space and was very crowded during check in and check out. One of the three lift was out of order as well resulting in long wait time during peak hours such as breakfast time.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

8/10 Good

KIE H

Stayed 2 nights in Sep 2025

10/10 Excellent

Dominic

Stayed 3 nights in Oct 2025

10/10 Excellent

Fenil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay. Cannot fault anything except the carpark. I wouldnt bring a long vehicle if you can help it, exiting the car park isnt easy in one which can be seen by all the damage to the poles and wall.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Farooq

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were slow on exit but was expected. Enjoyed our stay
Stayed 1 night in Oct 2025

8/10 Good

Lauren

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant tidy and spacious room with an absolutely smashing breakfast buffet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our one night stay. Breakfast buffet was excellent and the condition of the room was clean and comfy beds.
Stayed 1 night in Oct 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

m

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here with family and honestly, I would rather book a cheaper motel next time. Negatives: Lift wait times: Waiting for lifts took around 15 minutes. With a 3-year-old and a 7-year-old, it was easier (though exhausting) to take the stairs to the 3rd floor. Parking: Very congested parking bays. Getting out is tricky, especially with a bigger car. One small mistake and you risk scratches. Staff attitude: Felt rude and unwelcoming. No warm greeting, no “thank you” at checkout. Even motels and premium hotels manage this basic courtesy. Room amenities: No microwave or toaster. When asked, they gave excuses about “fire risk.” Personally, and I may be wrong, but I think it’s just to push guests toward their restaurant. If the restaurant on the first floor isn’t a risk, then why are basic appliances? Overall atmosphere: Didn’t feel guest-friendly. Positives: Good location. Cleaning staff were polite. Rooms were clean — but that’s the minimum expectation for the price. Overall: Not worth the price. The service and amenities don’t match the cost or the Park Royal brand name.
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, close to shopping and dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sue

Stayed 1 night in Sep 2025

8/10 Good

Shane, Franklin

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025