PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Relax in our spacious lobby, featuring a central seating area, staffed reception desk, and beautiful greenery.
Relax in a stylish space with a large bed, sofa, and reading nook, featuring a decorative map and sheer curtains.
Relax in style with comfortable seating options and a stunning urban view.
Parkroyal's elegant entrance features a glass canopy and beautifully maintained gardens.
Relax in a spacious room with a large window offering a view of the outdoors, a seating area with a sofa and armchairs, and a dining table.

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪9 min walk‬
  • Rosehill Gardens Racecourse
    ‪3 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪22 min drive‬

Room options

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King (High Floor)

9.4 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

8.0 out of 10
Very good
(1 review)
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Club King

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

PARKROYAL Parramatta

Luxury hotel with a fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Riverside Theatres. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Table 30 - This restaurant serves breakfast only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1008 reviews
Rating 8 - Good. 281 out of 1008 reviews
Rating 6 - Okay. 109 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, very comfortable and conveniently located. The staff were friendly and helpful. Loved the drinking tap in the bathroom.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. Very nice hotel
Stayed 1 night in Apr 2025

8/10 Good

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

kulwinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Leesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location friendly staff

The staff were fabulous, check in was easy. One lift was out which was very inconvenient for checking out because there were cues for everyone wanting to check out and full lifts. It took ages to actually get down and then wait again for the car park which we gave up on and walked out with all our suitcases. Not ideal. Other than that it was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

moon

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. Friendly, helpful staff. Room was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Hassle free and great dark rooms loved the 11am checkout
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel has been recently renovated, very beautiful and has everything you need!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Nice short walk to Parramatta Stadium. Close to many restaurants. Clean room and comfy bed. Quiet room. Only issue was it took a while to check in. Only one staff member on a busy afternoon
Stayed 1 night in Apr 2025

4/10 Poor

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in time was very busy as there was football game which we and a lot of other people were attending. There was only one lift functioning so we had to wait a long time down in the car park plus another long wait to get to our rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and amazing buffet breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Audrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the customer service desk and in the restaurant were absolutely amazing very friendly and very helpful.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely stunning sfaff were great n great location, i recommended this place to everyone who is visiting
Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience staying at parkroyal. Staff is unreal, rooms tidy and nice and close to everything. Thank you team.
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for 8 hours total in and out, but didn't have any major problems, perfectly fine
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault our stay. Clean, close to everything and buffet breakfast was great. Staff were fantastic. Would definitely stay again.
Stayed 2 nights in Mar 2025