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PARKROYAL Parramatta

Property class: 4.5

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Photo gallery for PARKROYAL Parramatta

Front of property – evening/night
Outdoor pool, pool loungers
Parkroyal Club King | Bar (on property)
Terrace/patio
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • Sleeps 3

View all photos for Superior Two Queen

Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • Sleeps 4

View all photos for Premier Two Double

Lobby

Premier Two Double

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(67 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

A hotel room with a large bed, bedside tables with lamps, a desk, a chair, and a view of the outside through a window.

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Lobby

Premier King Corner Room

  • Sleeps 3

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 3

View all photos for Premier King Room

Lobby

Premier King Room

  • Sleeps 3

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About this property

PARKROYAL Parramatta

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Table 30 - This restaurant serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1009 reviews
Rating 8 - Good. 260 out of 1009 reviews
Rating 6 - Okay. 104 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 42 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stefani

Stayed 1 night in Jan 2026

6/10 Okay

Robyn

Liked: Cleanliness
The room were clean and tidy, but the elevator was slow and reduced to 1 elevator only during peak times
Stayed 1 night in Oct 2025

6/10 Okay

Fahim-Al

Cleanliness should be improved. Also customer service could be better.
Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities
Great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Gorgees

Stayed 2 nights in Jan 2026

10/10 Excellent

Nyan

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean comfortable room. Staff are very friendly and knowledgeable.
Stayed 2 nights in Nov 2025

6/10 Okay

Weihao

room not clean
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Abbas Aliasger

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and facilities were superb. I had a great time at the hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

8/10 Good

Lilly

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Bianca

Stayed 1 night in Dec 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was good, room was on the smaller side especially the bathroom. Very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Dec 2025

8/10 Good

rajendra

Stayed 1 night in Dec 2025

10/10 Excellent

Dieu Huong, Northmead

Liked: Cleanliness, amenities, property conditions & facilities
Room cleanliness and staff service
Stayed 4 nights in Dec 2025

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use the bar and paid for breakfast as part of my package
Stayed 1 night in Dec 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff we spoke to were so nice and helpful. The breakfast has a good selection, and I love that you can make your own juice. The rooms are in good condition and clearly freshly renovated. The bathroom is a little small, when door opens it almost touches the toilet. The lobby is currently being renovated and it was a bit noisy during breakfast. Nice gym and pool. Although a little on the cold side, it was refreshing! It’s in a great spot near the river and Church street eateries.
Stayed 1 night in Dec 2025

2/10 Terrible

andrew

Liked: Cleanliness
Disliked: Staff & service
Air con broken: took them 1.5 hours to move our room
Stayed 1 night in Dec 2025