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PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Front of property – evening/night
Parkroyal Club King | Bar (on property)
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(64 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premier King Corner Room

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
Novotel Sydney Parramatta
  • Pool
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  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 1,002 reviews
The price is €114
includes taxes & fees
29 Mar - 30 Mar
Novotel Sydney Parramatta

About this property

PARKROYAL Parramatta

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Table 30 - This restaurant serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Quinn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkroyal is a lovely place to stay. Very convenient and great venue
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory, Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean room. Great location close to cafes and restaurants. Short uber to Olympic Showgrounds.
Stayed 3 nights in Dec 2025

10/10 Excellent

Narell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impeccable. The location is convenient and the dining options around the hotel offer variety. Only a short Uber ride to Olympic park made this a perfect place to stay overnight.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice, clean and comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Danni

Stayed 1 night in Dec 2025

6/10 Okay

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was good as was the staff, didn't like the fact you held a security deposit given there was no mini bar. And it has still not been returned to my account yet either.
Stayed 1 night in Dec 2025

10/10 Excellent

Rucha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Nov 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Pool could do with an upgrade
Stayed 3 nights in Nov 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Viv

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room beautiful and staff very courteous and knowledgeable
Stayed 1 night in Nov 2025

2/10 Terrible

Harshavardhan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The stay was awsome ! Everything was just perfect - very friendly staff during checkin - kitchen staff , the food was amazing !!!! - we had a lot of stuff as we have a small 5 month old kid with us , everything was perfect UNTILL at checkout had coversation with Pamela ! Oh My God! She was so rude - I had come to settle for the bill because we ordered in room dining and also any outstanding amount - she was soo rude because we had not got our stuff outside - I told her i just came to settle the bill and then will go and bring all our stuff - we don’t know the rules of the hotel ! I asked to speak to the manager - the manager came and told me it because her first langauge is not English ! How does langauge matter to be nice ? The manager was even ruder ! Never back to this hotel ! Will complain pan pacific group !
Stayed 2 nights in Nov 2025

10/10 Excellent

Evan

Stayed 1 night in Nov 2025

6/10 Okay

vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To have the 3 lifts working would of been great. The Bistro staff need to clear the tables of used cups/glasses quicker,took over 2hrs to clean away from a previous guest. The staff should have information available what there is to do around Parramatta eg:phamlets of some kind would come in handy when you are from out of state.Staff in the breakfast dining room need to be aware if Lactose milk is asked for that is what should be provided.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room perfect for what we needed
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
I would say the standout for this hotel is it was clean comfortable quiet and stylish. I enjoyed a great overnight stay & Look forward to when I return.
Stayed 1 night in Nov 2025

6/10 Okay

Amy

Liked: Cleanliness, amenities
There was no warning before booking the hotel that it was under construction. Due to this the lifts were excruciatingly slow and tiny. Meaning too many people squeezed into one because they didn’t know how long it would be before another would stop. On a positive note the room was recently renovated and very generous in size.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Great breakfast selection and staff were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good room breakfast food good options
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
Stayed 3 nights in Nov 2025

8/10 Good

Keren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money. Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

8/10 Good

Christine

Stayed 2 nights in Nov 2025

8/10 Good

PHILLIP

Stayed 1 night in Oct 2025