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XO Hotels City Centre

3.0 star property

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Photo gallery for XO Hotels City Centre

Lobby
Economy Twin Room, 2 Single Beds | Coffee and/or coffee maker
Single Room, No Windows
Standard Quadruple Room, Multiple Beds
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
Beursstraat 11 - 19, Amsterdam, 1012JT
  • Place, Dam Square
    ‪5 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Place, Leidseplein
    ‪20 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.2 out of 10
Very good
(13 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.8 out of 10
Good
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin room Souterrain

Twin room Souterrain

Twin room Souterrain

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple room souterrain

Triple room souterrain

Triple room souterrain

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

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About this property

XO Hotels City Centre

Hotel with a 24-hour front desk, 6-minute walk to Dam Square
A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
XO Hotels City Centre offers 111 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

XO Hotels City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a computer
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Dam Square and The 9 Streets
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at XO Hotels City Centre.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 55 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Area rugs in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 55 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at XO Hotels City Centre.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

XO Hotels City Centre Hotel
XO Hotels Hotel
XO Hotels
Tulip Inn Amsterdam Centre Hotel Amsterdam
XO Hotels City Centre Hotel
XO Hotels City Centre Amsterdam
XO Hotels City Centre Hotel Amsterdam

XO Hotels City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 287 out of 950 reviews
Rating 8 - Good. 300 out of 950 reviews
Rating 6 - Okay. 186 out of 950 reviews
Rating 4 - Poor. 105 out of 950 reviews
Rating 2 - Terrible. 72 out of 950 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Harrison

Stayed 4 nights in Aug 2025

2/10 Terrible

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Olean Rebb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, its a short walk to everywhere. However, the noise is too loud from Room 12. It was hard to sleep. The bed could be better quality However, Everything else is perfect.
Stayed 2 nights in Aug 2025

6/10 Okay

Niven

Liked: Cleanliness, staff & service
Staff were nice and friendly and the room was decent. Room service kept taking my towel, so I’d have to request a new one at reception daily. I could also constantly hear people above walking around, and doors being slammed. Made it hard to relax at times; but the experience was ok.
Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Katrina

Travelled with family
Disliked: Staff & service, property conditions & facilities
We arrived late and were allocated a family room on the ground floor. We couldn’t easily find the room so needed a member of the reception staff to help. They also found it difficult to find the room and while they figured it out swore repeatedly and kept saying they ‘fu**ing hate this hotel’ We eventually found the room and entered. It was tucked right at the other end of the hotel. The window is at street level and revellers used the outside window ledge to sit and talk late into the night. We expected some outside noise given the location but this extreme. On the plus side, the room was fairly clean. Nice beds and bedding, great shower. Coffee machine & TV all there. Just grubby carpets and walls tatty. The breakfast was pretty good, chilled out and well stocked. Friendly staff. The location is very central. As a family, I wouldn’t recommend it - unless proximity to the station is a priority as it was for us. For a group of four party-goers it would be a good option and reasonably priced.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay – Clean, Convenient, and Affordable The hotel was very clean and perfectly located—close to the train station and city center. The staff were incredibly friendly and helpful. Excellent value for the price. I would definitely stay here again!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Emmanuel Jesus De Guzman

Stayed 3 nights in May 2025

10/10 Excellent

Hila

Stayed 1 night in Jul 2025

10/10 Excellent

L A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on a budget.

Front desk staff was very friendly and professional. Rooms and bathroom were nice and clean and with 4 beds, perfect for our family to stay in one room. The breakfast was fresh and delicious with a great assortment of choices and delicious coffee options and the woman who runs it
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location for the first-time visitor to Amsterdam. The hotel is well maintained, the staff are friendly and helpful. In addition, the rooms are very comfortable and decently sized by European standards. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities
Perfect location for everything we wanted to do. Only issue I had with it is definitely not a place for a single woman to walk back to in the night. Many men that were aggressive lingering around. But the hotel was great and the staff was so helpful and good
Stayed 3 nights in Jul 2025

8/10 Good

Chagon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Rhys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value
Stayed 3 nights in Jun 2025

10/10 Excellent

Teresa, Stockton

Travelled with group
Liked: Cleanliness, amenities
The stairs were steep and I’m glad the elevator worked. The staff was friendly and very helpful.
6/23/2025
Steep stairways
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super welcoming and friendly staff that did their best accommodating our stay! When we came in they noticed we had lots of luggage and they went out of their way to get us a room that didn’t require a lot of walking up the stairs to make it easier for us and we didn’t even request this but they did it anyways! They answered all our questions and concerns with a very friendly smile! We had a clean room with AC available here. No complaints :) Check out was also super simple and amazing. We will definitely book here again in the future!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vikas

Travelled with group
Liked: Property conditions & facilities
Great Hotel, Great Location, Great staff
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Best place for location!!

If we visit Amsterdam again we’ll definitely be returning to stay at the XO hotel - purely for the location alone!! We were right in the middle of the shopping area with the bars and red light on our doorstep so it was super easy getting off the train and a tiny walk to our hotel and sight seeing. The room was clean and the lobby had nice seats to hang out with friends. One particular guy on reception was really blunt and rude when we phoned to ask some questions about checking in but the staff we saw in person were helpful and friendly. No hairdryer in the room as advertised but I’m sure they would have got one if I asked. Could do with a mini fridge, some coat hooks and better lighting in the room but the bathroom was well lit and a good size and clean. Fair prices for the rooms so we’re really pleased.
Stayed 3 nights in Jul 2025