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XO Hotels City Centre

3.0 star property

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Photo gallery for XO Hotels City Centre

Lobby
Standard Triple Room, 3 Single Beds
Property entrance
Economy Twin Room, 2 Single Beds | Coffee and/or coffee maker
Standard Quadruple Room, Multiple Beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Beursstraat 11 - 19, Amsterdam, 1012JT
  • Place, Berlage Stock Exchange
    ‪1 min walk‬
  • Place, Dam Square
    ‪5 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.2 out of 10
Very good
(13 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(32 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin room Souterrain

Twin room Souterrain

Twin room Souterrain

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple room souterrain

Triple room souterrain

Triple room souterrain

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

XO Hotels City Centre

A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
XO Hotels City Centre offers 111 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

XO Hotels City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a computer
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Dam Square and The 9 Streets
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at XO Hotels City Centre.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 55 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Area rugs in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 55 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at XO Hotels City Centre.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

XO Hotels City Centre Hotel
XO Hotels Hotel
XO Hotels
Tulip Inn Amsterdam Centre Hotel Amsterdam
XO Hotels City Centre Hotel
XO Hotels City Centre Amsterdam
XO Hotels City Centre Hotel Amsterdam

XO Hotels City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 297 out of 987 reviews
Rating 8 - Good. 313 out of 987 reviews
Rating 6 - Okay. 195 out of 987 reviews
Rating 4 - Poor. 107 out of 987 reviews
Rating 2 - Terrible. 75 out of 987 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Ryan, Nottingham

Stayed 2 nights in Dec 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Clean room. Beds aren’t super comfy but a great budget option for a short break
Stayed 3 nights in Dec 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Frantz

Liked: Cleanliness
The room was clean bur really really small, staff depending to the shift was nice, heating system defective needed to be reactivated everyday.
Stayed 4 nights in Nov 2025

2/10 Terrible

Sam

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures were not representative of the actual hotels rundown, grubby condition. The room I was given first had wet carpet in areas. Bed linen was dirty and one pillow had what I suspected to be bodily fluids on it. Woke up in the middle of the night to another rooms faulty bathroom fan making a clatterling noise, which ran from 3am to 8am. Hotel did move me to another room, but no one really cared. Second room was better but still grubby. Carpet in hallway hadn’t been hoovered in a while. Took videos and photos. Hotel not interested.
Stayed 2 nights in Nov 2025

6/10 Okay

SARAH

Liked: Staff & service
Could do with a little tlc and updating Pleasant and helpful staff Cleaning could be improved Quirky but we got used to it Excellent location
Stayed 3 nights in Nov 2025

6/10 Okay

Dawni-Jean Marie, PRRD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great location! Near shopping, grocery stores, restaurants, coffee shops and cafes. Shower was hot and pressure was great. Lovely staff. Rooms were ok. Beds were comfy, duvets were nice. Light beside bed stayed on all night, something was splashed on one wall, and we found a random pill on the floor that didn’t look like it was someone’s prescription. Also put up our “Do Not Disturb” sign as soon as we checked in and twice housekeeping knocked on our door asking if we wanted services, and once, they just unlocked the door and came in unannounced while we were sleeping. All aside, would stay here again. You can’t beat the price or the convenience.
Stayed 6 nights in Nov 2025

4/10 Poor

Nicholas, Bartlett

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My boys arrived before us and were given a room with mold on the curtains and the room smelled like sewer mixed with bleach. When we arrived I hat my room changed but the room looked like it was under construction. There was a hole in the wall in the bathroom with cords sticking out -I’m assuming it was ment for an outlet since there wasn’t any in the bathroom. The floor in the bathroom was dirty and I literally washed it my self and put some towels an the ground, plus there was clumps of hair on the carpet-not sure if it was vacuumed at all. If it wasn’t for the fact that there was no hotels available in the are I would have checked out immediately. I’m giving it 2 stars only because I feel bad for the staff and because the hotel in great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great stay,, I love this hotel
Stayed 2 nights in Oct 2025

8/10 Good

Lilian

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2025

8/10 Good

Lawrence

Disliked: Amenities
The room was small but efficient. This hotel had a lift, but I still had to drag my suitcase up and down stairs to get to my room.
Stayed 1 night in Oct 2025

8/10 Good

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, short walk from the main station and you feel like your in the heart of the city centre. Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in. The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Jeremy

Stayed 3 nights in Oct 2025

10/10 Excellent

Emily Rose

Stayed 2 nights in Oct 2025

8/10 Good

Shellee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was helpful, comfy beds
Stayed 3 nights in Oct 2025

6/10 Okay

claudia

Liked: Staff & service
Reception staff were amazingly helpful and the location was very central.
Stayed 2 nights in Oct 2025

8/10 Good

Lovleen

Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Disliked: Property conditions & facilities, room comfort
+s: Absolutely in the midst of all the restaurants and bars. Reasonably quiet. Water pressure ok. -s: Very tired looking and poorly lit room. Odd bathroom and at the top of four flights of very narrow, spiral stairs (lift will not take you to the very top). Considering the price point (expensive) I would not go back.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Amenities
The room was clean and the staff was very friendly. The hotel is walking distance to the train station and conveniently located for tourist attractions
Stayed 1 night in Oct 2025

2/10 Terrible

Salvatore

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My door handle to my room was broke I asked for a new room they wanted to give me a room with no window and downgrade me and the room sucked way to small than I expected
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very central.
Stayed 2 nights in Oct 2025

8/10 Good

Nitin

Travelled with group
Liked: Property conditions & facilities
Basic room, value for money, good location 2 minutes from central station
Stayed 3 nights in Sep 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly and helpful. Near to all city amenities
Stayed 7 nights in Sep 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. The rooms were quiet and very comfortable. The staff were very helpful and welcoming. The stuffed Panda bear that they gifted my toddler was a very thoughtful touch.
Stayed 2 nights in Sep 2025