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The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Sun deck
1 bedroom, premium bedding, down duvets, Tempur-Pedic beds
Restaurant
Fitness facility

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • White Bay Cruise Terminal
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Pyrmont View Suite With Office

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom Pyrmont View Suite With Office

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Harbour View Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom Harbour View Suite

8.4 out of 10
Very good
(5 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

9.2 out of 10
Wonderful
(110 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Star Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

7.0 out of 10
Good
(2 reviews)
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Two Bedroom Harbour View Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Harbour Twin Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Premium Harbour Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

9.2 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Harbour King Room

Premium Harbour King Room

Premium Harbour King Room

8.8 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

8.4 out of 10
Very good
(15 reviews)
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom City View Suite

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

8.0 out of 10
Very good
(3 reviews)
  • 120 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Similar properties

9 restaurants, breakfast, lunch, dinner served; Japanese cuisine

The Darling at the Star

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1003)
The price is €213
for 1 room
includes taxes & fees
17 Aug - 18 Aug
The Darling at the Star

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with a full-service spa and a casino
This hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of The Star Grand Hotel and Residences Sydney's great location. During your stay, you're just a quick walk from Star Casino. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Star Casino and 13 minutes by foot from SEA LIFE Sydney Aquarium
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a nightclub, and a fitness center are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Sydney hotel.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1037 reviews
Rating 8 - Good. 196 out of 1037 reviews
Rating 6 - Okay. 82 out of 1037 reviews
Rating 4 - Poor. 33 out of 1037 reviews
Rating 2 - Terrible. 39 out of 1037 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Disliked: Cleanliness
Front desk staff girls were welcoming and professional. 1 older male staff was rude and blunt when I ask if it was ok to take alcohol to the pool area, as most hotels have bars in pool area and this hotel didnt, he replied no with rude tone.. When I walk into our room , it look nice and clean, We went out that night and drinks , come back to hotel and straight to bed .. waking up the next day with a rash and itchy to find that the pillows cases were full of mould .. The girls at again at front dest apologise and moved me to another room with was much nicer and cleaner .. That was a nice gesture, but a high end hotel should check mould for health and safety reasons.
Stayed 3 nights in Apr 2025

8/10 Good

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
They would not accept our Bailey’ Las Vegas membership
Stayed 1 night in Apr 2025

10/10 Excellent

Hallie

Liked: Amenities
Excellent
Stayed 4 nights in Apr 2025

8/10 Good

Chinweoke Ihuoma

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Debra

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Inroom service dishes left in hallways for hours so it was not nice to walk between room to lifts and seeing trays and trolleys with left over food. Stayed 4 nights and room was not cleaned before 3pm which made having an afternoon nap impossible. Friday and Saturday nights very noisy with people leaving doors open and talking/yelling in hallways. Rooms a good size, views nice, staff pleasant. Well located. Taxis at Rank reluctant to use meter and wanted cash and over charged.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aneta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

rovina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Better to stay at Denarau
Stayed 1 night in Jan 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

baher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice rooms,very luxurious. Kids loved the pool
Stayed 1 night in Apr 2025

10/10 Excellent

Lyn

Travelled with family
Beautiful room and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Travelled with partner
Very disappointed that the rooms were run down for the daily rate. Too expensive
Stayed 7 nights in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated to the lyric theatre
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicley appointed
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
The parking fee was a disgrace the room was only average and it took 12 hours to get our towels
Stayed 2 nights in Apr 2025

10/10 Excellent

Hoang Huy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

8/10 Good

dennis jimson

Stayed 2 nights in Apr 2025

2/10 Terrible

ALI

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
am writing to express my disappointment regarding my recent stay at your hotel from [19/04/2025] to [20/04/2025]. Unfortunately, the experience did not meet the expectations promised by your website and booking platform. During my stay, I encountered the following issues: • [Example: The room was not clean upon arrival, with dirty linens and a foul odor.] • [Example: The air conditioning was not working properly and so noisy I couldn’t sleep well making it very uncomfortable.] • [Example: The staff was unresponsive to my complaints and failed to address the issues promptly.] These problems significantly impacted my stay and were not reflective of the standards I anticipated when booking with your establishment. I believe a partial/full refund or compensation would be appropriate given the circumstances. I hope you take this feedback seriously and work to improve the quality of your services for future guests.
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The samtaff were amazing and sokyo as always was amazing. Blaxk grill service cpuld be better especially at the prices..cassino staff amazing. Thankypu
Stayed 3 nights in Apr 2025

8/10 Good

June

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, although would be nice to access more smart tv options such as netflix youtube etc
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TBA
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean and a reasonable price
Stayed 1 night in Apr 2025

10/10 Excellent

Lorna

Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Apr 2025