Holiday Inn Tacoma Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Mobility)
Indoor pool
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine

Popular amenities

Explore the area

Map
8402 S Hosmer St, Tacoma, WA, 98444
  • Tacoma Mall
    ‪3 min drive‬
  • Tacoma Dome
    ‪7 min drive‬
  • Greater Tacoma Convention and Trade Center
    ‪8 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪35 min drive‬

Room options

Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Tacoma Mall by IHG

Family-friendly hotel with 2 restaurants connected to the convention center in Tacoma
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Tacoma Mall by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Tacoma Mall by IHG. During your stay, you'll be connected to the convention center, and within walking distance of Regal Lakewood. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at Toast to Toast Restaurant, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Tacoma Mall and 8 minutes from Tacoma Dome
Holiday Inn Tacoma Mall by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 8500 square feet (790 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and a garden are also featured at the family-friendly Holiday Inn Tacoma Mall by IHG. Self parking is free.

This 3-star Tacoma hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and on weekends from 6 AM to 10:30 AM.
Toast to Toast Restaurant - This bistro specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.
Toast to Toast Lounge - This lobby lounge specializes in American cuisine and serves breakfast, brunch, and dinner. Happy hour is offered. Open daily.
Toast to Toast Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Secret Burger Kitchen - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 6 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen
  • Toast to Toast Cafe
  • Toast to Toast Lounge
  • Toast to Toast Restaurant

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (8,500 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Holiday Inn Tacoma Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1015 reviews
Rating 8 - Good. 249 out of 1015 reviews
Rating 6 - Okay. 98 out of 1015 reviews
Rating 4 - Poor. 50 out of 1015 reviews
Rating 2 - Terrible. 50 out of 1015 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Jia

Perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was so comfy, black out curtains and quiet, slept great. Staff so friendly and welcoming. Cheap beer!!!! Good food.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was awesome.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was phenomenal. Jasmine was so helpful and kind in helping me with my dad both in check in and check out. The hotel is in the middle of a remodel so there is a weird smell in the air there. But the people made my stay great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driveway entrance is not convenient. North traffic needs to make a left in block of a busy street. There is only one way in and out.
Stayed 1 night in Apr 2025

8/10 Good

Bethani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sharyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the price and inside. It's quite lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people!

The Place to stay in Tacoma area!
Stayed 1 night in Mar 2025

10/10 Excellent

Demoress

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best, extremely helpful
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service
It was decently clean but but smelled like Woodstock 68 NOT acceptable!
Stayed 1 night in Apr 2025

10/10 Excellent

Debora

Liked: Amenities, property conditions & facilities
Good experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Angelo

Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ashlley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, and I had a nice room. They gave me a good rate.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashlley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a lot of options to eat around it and the staff is very kind
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. Very professional and overall the hotel was clean and orderly. We should have been informed of the extensive construction before booking though. The surroundings of the property were not safe, were ridden with trash, hypodermic needles, and a police vehicle was stationed just inside the property on several occasions.
Stayed 4 nights in Mar 2025

6/10 Okay

dena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was Great and so was our room. now to what I did not like, the traffic was loud they do give you ear plugs and tell you to leave the fan on and warn you not to walk out side at night because it is not safe...BIG DRUG problem this used to be a nice place. What has happened to our west coast?
Stayed 1 night in Mar 2025

6/10 Okay

Keisha

Disliked: Staff & service, property conditions & facilities
We checked in early online as promoted by the text message. Apparently by doing the check in online prior to arriving it would make the physical check in smooth and quick, it did not. My husband went to check in while I waited with kids and luggage and after 45 minutes he came out and said I had to be the one to do since my name was on the reservation. I went in assuming the clerk was waiting for my id since I was right out side the door and my husband had already waited for 45 minutes but no he had taken someone else who had a serious issue with her reservation. Instead of using the other computer to check me in while the customer was on the phone he simply stood there doing nothing. I waited almost 40 minutes and finally got checked in which took another 15 minutes so doing the online check in was pointless. I booked through exspdia and breakfast for 2 was included so we thought. In the morning we went down and had to pay $11.98 a piece for the breakfast voucher which we then had to go to the restaurant and order from a limited menu. The food was horrible and tiny portions. They messed up one of the breakfast bowels that was eggs cheese bacon and potato’s and only brought out a small bowl of potato’s which I had to send back and by the time we got them like 30 minutes later we had to get a to go container. The breakfast resembled a continental breakfast except tiny portions so it was just terrible. I would have saved money and had a better breakfast at McDonald’s. The hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service
Nice and clean
Stayed 2 nights in Jan 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Victor

Stayed 1 night in Mar 2025