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Marco Polo Hotel - Tawau

2.0 star property

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Photo gallery for Marco Polo Hotel - Tawau

Presidential Suite

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jalan Clinic, Tawau, Sabah, 91008
  • Place, Tawau Tanjung Market
    ‪5 min walk‬
  • Place, Tawau State Library
    ‪8 min walk‬
  • Place, Al-Kauthar Mosque
    ‪11 min walk‬
  • Airport, Tawau (TWU)
    ‪40 min drive‬

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, bedside lamps, a nightstand, and a framed picture on the wall.

Deluxe Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Queen Room

A hotel room with a bed, two bedside lamps, a chair, a small table, and a door with a wooden panel.

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Marco Polo Hotel - Tawau

A 24-hour front desk, express check-in, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Marco Polo Hotel - Tawau offers 150 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Tawau hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Marco Polo Hotel - Tawau, you're just a quick walk from Tawau Tanjung Market. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a multilingual staff and an elevator
  • Within a 10-minute walk of Tawau Tanjung Market and Sabindo Plaza
As a guest of Marco Polo Hotel - Tawau, you'll find multilingual staff, express check-in, and room service (during limited hours). Public spaces have free WiFi. Marco Polo Hotel - Tawau also features express check-out and an elevator. Self parking is free.

This Tawau hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marco Polo Hotel - Tawau

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Belmont Marco Polo
Belmont Marco Polo Hotel
Belmont Marco Polo Hotel Tawau
Belmont Marco Polo Tawau
Marco Polo Hotel Tawau
Marco Polo Tawau
Marco Polo Hotel Tawau
Marco Polo Hotel - Tawau Hotel
Marco Polo Hotel - Tawau Tawau
Marco Polo Hotel - Tawau Hotel Tawau
CAPITAL O90003 Marco Polo Hotel Tawau
OYO Capital O 90003 Marco Polo Hotel Tawau

Marco Polo Hotel - Tawau Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 8 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohammad Zakariah

Liked: Cleanliness, staff & service, room comfort
Comfortable n value for money
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Shyful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excllent service.Old but Gold.

This hotel is rather quite old, but well-kept. My family is having a great time here.the staff is very friendly and helpfull. Will definately recomend this to my family and friends.To the hotel staff, you guys give Tawau a good name! Kudos..
Stayed 1 night in Feb 2019
Verified

8/10 Good

Mickey

Liked: Cleanliness, staff & service, room comfort

Antic TV n Bad Channel

TV still old old old fashioned, channels bad If wanna attract customers need to change a bit , I will not come back n stay again
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Hanif

Liked: Cleanliness, staff & service
The room seems not sound proof. I can hear sound of kids playing on the bath tab, people chatting and laughing. Food just OK.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Chin Lian

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and smelly

When step in the hotel feel the weird come into my nose. Hotel never upgrade for 15 years. Breakfast not much choice. This hotel is not qualify 4 satrs
Stayed 1 night in Sep 2018
Verified

8/10 Good

mirlina

Liked: Cleanliness, staff & service

provide a breakfast coupon

my booking is for 2 person for standard room complimentary with 2 person breakfast..but unfortunately..the room that i booked was fully occupied..than they offering me a deluxe single room..when i and my husband went down for a breakfast they asking me my room no..the lady staff said my room breakfast is only for 1 person...how come...i asked her to double check my booking room at reception counter.after the checking then confirm the breakfast is for 2.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-helpful and friendly staff, from reception to security and restaurant.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

zack

Liked: Staff & service
Disliked: Cleanliness, room comfort

Bed not clean

The bed was not clean, and only one plug power source to charge electronic stuff.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

中途半端なサービス。ホテルそのものは悪くない。

仕事で４泊しました。部屋はプレミアムフロアーの部屋とかで、広さもそこそこあり掃除も行き届いており快適でした。問題が２つありました（１）部屋に電話機はあるのにホテルの外（市内／市外電話）へ一切つながない、日本の電話会社へのアクセス（即ち、１－８００電話＝ホテルへの電話代請求なし）でさえ繋ぐのを断られました。この傾向は最近他のホテルでもよくありますが、我々お客への利便性の向上には全く資していない事をホテルとしては理解したがよいのでは？（２）朝のレストランの食事が毎日殆ど冷たい状態でした。サービスする気がないのなら食事の提供そのものを止められては？なぜなら無料ではない訳ですから。中途半端なサービスはない方が良いと思います。
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Too much to say

Bad
Verified

6/10 Okay

Flo

Liked: Cleanliness, staff & service, room comfort

Old Hotel with Good Condition

I've been told that Hotel Marco Polo is one of the oldest hotel in town, almost 30 years old. But its condition is still quite good. The bed was comfortable. But as an old hotel, there was some broken facilities, i.e. the bathub. And the maintenance staff rushed to fixed it. The breakfast was delicious, but not much options. The WiFi was terrible. I stayed at level 4, and I only could get the WiFi from level 5. Most of the time, I couldn't connect to internet because of the bad reception. I have to go to the lobby only to send an email.
Verified

4/10 Poor

Verified traveller

Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Iskandar

Liked: Staff & service
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018
Verified

8/10 Good

Mohd Fadzly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm happy

Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Verified

8/10 Good

MUHAMMAD HASIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Ronnie

Verified

8/10 Good

Norhidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort