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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
In-room safe, desk, laptop workspace, iron/ironing board
Reception hall
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Similar properties

Exterior
Tokyu Stay Shinjuku Eastside
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 599 reviews
The price is €128
4 Jan - 5 Jan 2026
Tokyu Stay Shinjuku Eastside

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, 3-minute walk to Shinjuku Isetan
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1009 reviews
Rating 8 - Good. 282 out of 1009 reviews
Rating 6 - Okay. 59 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 5 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kamille

Liked: Cleanliness, staff & service
About 8 minutes walk from main train station in Shinjuku. Nice area with lots of dining options. Room itself was smaller than expected. The bathroom had an odd smell but was clean otherwise. Breakfast included was very good and lots of options. Nothing fancy but good for staying in Tokyo.
Stayed 3 nights in Sep 2025

8/10 Good

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and washing machine in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond in his accommodating. I had a minor mix-up with an extension of my stay and they helped tremendously at around midnight.
Stayed 2 nights in Sep 2025

8/10 Good

Syed Murtaza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good affordable place to stay in Shinjuku
Stayed 7 nights in Sep 2025

10/10 Excellent

marlo, brooklyn

Stayed 3 nights in Sep 2025

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in Shinjuku, short walk to main Shinjuku station with direct airport bus and train. Clean, comfortable and tidy, its Tokyo expect small room but 2 people could fit comfortably. Food options surrounding, short walk to heart of entertainment area of Shinjuku. Would stay again, good value hotel.
Stayed 1 night in Aug 2025

8/10 Good

Florencia

Travelled with partner
Liked: Staff & service
Rooms could use a little more care
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Jackie

Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan get-a-way

2nd time here. I would consider getting a bigger room. It was kinda cramped after all of our Japan shopping. Location you can’t beat and it’s been very HOT & HUMID. The washer came in handy!!!
Stayed 10 nights in Aug 2025

4/10 Poor

Matilda

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Esha

Liked: Amenities, property conditions & facilities
Great staff! Wonderful room with the value, truely made our stay very comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Tatsuro

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It’s tucked behind some dining and bar options. Little dark area, but had everything you need with good access to transportation.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy Linn

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Good: excellent location, staff helpful, fast wifi, excellent breakfast Bad: check in experience - room was ready at 2.15 pm, but we (after long overnight flight) were not allowed into it till formal check in time of 3pm without an additional payment. Restaurant serves a good breakfast but is a riop off in the evening,
Stayed 6 nights in Jul 2025

10/10 Excellent

ELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location Restaurant Shopping area. Next to the biggest trains station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gia Huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay in Shinjuku

The hotel was very conveniently located near the M line. Hotel had a lot of amenities. The room was small but that is natural for Tokyo. Located in Shinjuku so had a lot of food and shops.
Stayed 4 nights in Aug 2025

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and out and gorgeous views from the top floor. Really enjoyed our stay here! In-room laundry was our decision point, was super helpful for us but the standard load time is 4 hours FYI. Spacious room and bathroom, free coffee but expensive breakfast which we skipped. Plenty of convenience stores nearby. Area seemed great for restaurants as well, although we had dinner plans in another neighborhood. Very convenient to Shinjuku station and easy to get around to all of Tokyo from there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a party of two and mailed our luggage from a previous hotel in Osaka. During our week stay, the sheer convenience of the hotel’s location (in proximity to the subway, food, and convenience stores) made the time there worth it. The room itself was a tight fit, but nothing too claustrophobic considering the amenities within the room. Additionally, there was a laundry unit with detergent (washes and dries in the same tub) and microwave in the room which was convenient. The bed itself was slightly firm, and the blankets were soft and clean.
Stayed 6 nights in Aug 2025