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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Property video
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Tokyo Imperial Palace
    ‪5 min drive‬
  • Place, Meiji Jingu Shrine
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

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About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, 3-minute walk to Shinjuku Isetan
A restaurant, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Reviews

Tokyu Stay Shinjuku Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

Reviews

10/10 Excellent

marco

Stayed 3 nights in Aug 2025

10/10 Excellent

savita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train stations
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, close to Sinjuko-sanchome and a short walk to Sinjuko Station. Outside the hotel are charming narrow streets with lots of great dining options and convenience shops. Breakfast was a mix of traditional Japanese and western items. Our room was very small, but comfortable. Would definitely stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2025

10/10 Excellent

kok sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location is great. But probably can improve in cleanliness and amenity kits. Most hotel I stay around shinjuku included facial mask.
Stayed 2 nights in Jul 2025

8/10 Good

Zhentian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Cozzy room
Stayed 3 nights in Jul 2025

8/10 Good

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice. Clean. Quiet. Friendly.
Stayed 8 nights in Jun 2025

8/10 Good

Larissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Close to everything. My room was small, just enough to stay overnight for two people. Great for light travellers.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

10/10 Excellent

Marlaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in May 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a train station, has plenty of food options around, convenience stores, well within walking distance of many shopping options too!
Stayed 2 nights in Jul 2025

8/10 Good

Elmarie

Stayed 2 nights in Jul 2025

8/10 Good

Sangeeta

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing breakfast, clean room. Loved it .
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient around the places and close to railway station
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Hasan

Travelled with group
Liked: Cleanliness
Amazing location for Tokyo right next to a train/metro station which is a must but sadly the rooms are tiny. If you’re staying in Tokyo for a while the economy rooms are too small for 2 people, so worth booking a twin room for the extra space.
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, very happy with everything. 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic, the staff were friendly and there are tons of options either locally or easily accessed via the excellent transport links. I will definitely consider staying here again due to these points, and the cost was reasonable too.
Stayed 11 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic for getting around Tokyo, and even without travelling there are tons of local options available. The staff were friendly, spoke English and were always welcoming when we were coming and going from the hotel. I will definitely consider staying again on future visits due to the reasonable price, accessible location and friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Tiny rooms, great location

The hotel itself is in a great spot! The rooms are TINY but we made it work. At the end of the bed we could fit 1 medium & 1 small luggage. If we had anymore, it wouldn’t have fit in the room. Also, the pillows are completely flat. When we requested extra, we were told they don’t have any but they could make us “towel pillows.” I appreciated the staff trying to help us & being innovative. The towel pillows are literally towels folded inside a pillow case. When placed under the pillow, this provided a little more support so we could sleep more comfortably. Lastly, the room was clean, with the exception of the corners, which desperately needed attention. The rooms were very quiet & they had plenty of extras which as razors, toothbrush, tea, etc. Overall, I’d consider staying here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025