Holiday Inn Express Hemel Hempstead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Hemel Hempstead by IHG

Exterior
Lobby sitting area
Lunch and dinner served
Reception
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • Place, The Snow Centre
    ‪19 min walk‬
  • Place, Cineworld Hemel Hempstead
    ‪4 min drive‬
  • Place, Planet Ice
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(48 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room (with Free Hot Breakfast)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.8 out of 10
Excellent
(22 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Hemel Hempstead by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Hemel Hempstead by IHG gets high marks from our customers. During your stay, you'll be within walking distance of The Snow Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from The Snow Centre and 8 minutes from Warner Bros. Studio Tour London
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead by IHG also features a vending machine, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Great Room Lounge - This restaurant serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1003 reviews
Rating 8 - Good. 308 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities
Staff were lovely rooms were clean and spacious breakfast was a bonus :)
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room not the biggest for 2 adults and 2 children but staff were lovely and very helpful.gave us some good advise about where we were going after breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Room was spotless, bed comfy, polite n helpful staff, quick and easy check in.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
The room was good, the staff were very friendly and we will be staying there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here many times before and as always a very nice hotel, with good breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, very good breakfast and handy for Apsley rail station for a visit to London
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Good, clean and welcoming staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramlat

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, central location and free parking.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Manjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room and friendly staff also free breakfast was the icing on the cake!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SUDIPRO

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff extremely friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, amenities
Lovely clean hotel, great staff, delicious breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Nice, comfortable room Met the needs for a overnight stay Great price which includes breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Staff were really friendly nothing was too much trouble, will be staying here again next time we are this way
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast offering a good choice excellent quality
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
Very nice and clean hotel room staff very polite. Had a very good stay. Would good back when I'm in Hemel again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and well equipped. Restaurant and bar had a good choice. Staff friendly and welcoming.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, efficient processes, all you need for a convenient short stay. Breakfast was pretty terrible, but better than nothing.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Pauline

Liked: Staff & service, amenities
Great location, lots of nice restaurants nearby. Ideal location for Harry Potter. Rooms, breakfast all as expected for the price and absolutely adequate for what we needed.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located hotel for Harry Potter Studios and also the local train station for trains into London. Very clean and comfortable. Excellent price, including a free breakfast, which was great. Most of all, the staff were all excellent, very friendly, efficient and very good at their jobs! We would definitely stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff was amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

FAVOUR

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Reception staff stood out and have been amazing, recommended a local restaurant to us, which met all our needs. The room was nice, clean and comfortable. The location is ideal for anyone visiting Harry Potter Studio Tour or even a trip into London, I highly recommend this hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. They were helpful and friendly and made the stay even better.
Stayed 2 nights in Nov 2025