Holiday Inn Express Hemel Hempstead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Hemel Hempstead by IHG

Exterior
Lobby sitting area
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Free daily buffet breakfast
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • The Snow Centre
    ‪18 min walk‬
  • Warner Bros. Studio Tour London
    ‪8 min drive‬
  • The Grove
    ‪8 min drive‬
  • London (LTN-Luton)
    ‪19 min drive‬

Room options

Standard Room (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.4 out of 10
Very good
(15 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(32 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hemel Hempstead by IHG

Hotel with free breakfast, near The Snow Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a TV in a common area, and a front-desk safe are onsite. Housekeeping is available on request.
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Hemel Hempstead by IHG gets high marks from our customers. During your stay, you'll be within walking distance of The Snow Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from The Snow Centre and 8 minutes from Warner Bros. Studio Tour London
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead by IHG also features a vending machine, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Great Room Lounge - This restaurant serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 1 night in May 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely clean rooms and reception and bar area very spacious.Staff were excellent
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean staff very helpful hotel situated nicely by a canal
Stayed 1 night in May 2025

8/10 Good

Jeff

Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms quite small - particularly when set up as a family room, but comfortable. Able to open window for some fresh air. Free parking.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful, polite and friendly, rooms and clean and comfortable, bar area was spacious and comfy and breakfast was good. Would definitely use this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alistair

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor Sleep

Two disturbed nights sleep, my room was below reception and the kitchen area and each evening there loud noises coming from above informing reception in the morning they had several complaints and they would investigate. It made no difference on the second night of my stay
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and helpful staff. Situated next to Apsley Railway Station for easy travel to London. Apsley Lock has a good selection of restaurants and a Pub.
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ideal for our needs

Ideal for our purpose of visiting family nearby. Also extremely well positioned for a great pub and a couple of restaurants. We had tapas at Darcy’s and it was fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
With a few more parking places....would be perfect for business in London!
Stayed 2 nights in May 2025

10/10 Excellent

phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay over

We had some small issues when checking in our room was not ready but chris on check in was brilliant, he delt with the problem excellently and keep us updated he was due to finish his shift but stayrd till we had been told the room was ready A very professional and valuable member of staff
Stayed 1 night in May 2025

10/10 Excellent

Dorothy

Liked: Cleanliness
Staff at the Holiday Inn were very courteous but we only had a few hours there as we were visiting family. Very comfortable nonetheless
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel in a very convenient location on the canal.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet room and inclusive breakfast. What more can you ask for?
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for London or
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna-Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mr

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a stop over, lovely welcome even though we didn’t arrive until 9pm. Great food in the bar 😀
Stayed 1 night in Apr 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alpha

Stayed 1 night in Apr 2025