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Skotel Alpine Resort

3.5 star property

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Photo gallery for Skotel Alpine Resort

Restaurant
Terrace/patio
Reception
Property grounds
Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Laundry

Explore the area

View in a map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Place, Tongariro National Park Whakapapa Visitor Centre
    ‪2 min walk‬
  • Place, Tongariro National Park
    ‪4 min drive‬
  • Place, Whakapapa Ski Area
    ‪6 min drive‬

Room options

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 3

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Cabin

Cabin

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 8 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

8.8 out of 10
Excellent
(8 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Suite

  • Sleeps 8

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

Similar properties

Restaurant
The Park Hotel Ruapehu
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,004 reviews
The price is €85
includes taxes & fees
13 Nov - 14 Nov
The Park Hotel Ruapehu

About this property

Skotel Alpine Resort

Family-friendly hotel with a fitness center and a sauna
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite.
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Skotel Alpine Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Tongariro National Park Whakapapa Visitor Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, laundry facilities, and a terrace
  • Onsite recreation includes a gym, a sauna, and ski equipment rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and a 5-minute drive from Tongariro National Park
Skotel Alpine Resort offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at the family-friendly Skotel Alpine Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Reviews

Skotel Alpine Resort Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 313 out of 799 reviews
Rating 8 - Good. 328 out of 799 reviews
Rating 6 - Okay. 114 out of 799 reviews
Rating 4 - Poor. 32 out of 799 reviews
Rating 2 - Terrible. 12 out of 799 reviews

Reviews

10/10 Excellent

Tamsin Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaz was so lovely, enjoyed our chat, dinner, especially dessert, was very good and the hot tub was amazing after a day on the slopes as too were the views from our cabin.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yoshiaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old style hotel lodge. Really nice and friendly staff. The restaurant food was also really good, and big portion sizes.
Chef Special
Stayed 3 nights in Jul 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Skotel is conveniently located and our second stay for the ski fields. Check-in is unmanned before 3pm with earlier arrivals invited to wait in the bar, which is also unmanned at that time. Dinner seems to be limited to 2 hours between 6-8pm but the food is quite good when available. The hotel was noisy with the late hour conversation from a neighbouring room resonating through the walls. Guests children seemed to use the corridors as a playground, running, yelling and screaming into the evening. Seems a very casual hotel with very casual standards
Stayed 2 nights in Jul 2025

8/10 Good

Youngran

Stayed 4 nights in Jul 2025

8/10 Good

Pofen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A decent place with great views of the mountains.
Stayed 1 night in Jun 2025

10/10 Excellent

Conrad, Grenada Village

Liked: Cleanliness, property conditions & facilities
Love it. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radhika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality Great atmosphere Bar and restaurant was pretty good. Overall loved the place and will recommend people going to whakapapa village.
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Stayed 5 nights in Jun 2025

8/10 Good

Jacqueline

Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristin, Middlebury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff was incredibly supportive to learn about dietary restrictions.
Stayed 1 night in Apr 2025

10/10 Excellent

Waimirirangi

Liked: Staff & service, property conditions & facilities
Family friendly, beautiful staff
Stayed 1 night in Apr 2025

8/10 Good

Szymon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good starting point for trekking to tama lakes. Hotel is a bit outdated and in our room we had a lot of dust.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025

8/10 Good

Brenda, Muskegon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Stayed 2 nights in Apr 2025

10/10 Excellent

elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
Stayed 2 nights in Apr 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
The walls are kind of thin so if you are a light sleeper it might be hard

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic upscale hostel/motel

I cannot say enough good about this place! Wonderful service, comfortable room with private bath/shower, great breakfast buffet (extra), bar, & restaurant (reserve your dining time early). Plenty of free parking. Our room looked out directly at the volcano with a sliding door walk out patio. Also, great location. We had planned to leave a vehicle at each end of the Tongariro Alpine Crossing but they counseled us that there is a 4 hr time limit after which you are likely to get towed, so we bought a round trip shuttle. Good to have the heads up!
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal. Kitchen facilities were also appreciated and staff were helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Scott

Stayed 1 night in Mar 2025