Shangri-La Toronto

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Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub
Pet-friendly
Free Wi-Fi

Explore the area

188 University Avenue, Toronto, ON, M5H 0A3

Place, The Path
‪1 min walk‬
Place, Queen Street West
‪2 min walk‬
Place, CF Toronto Eaton Centre
‪6 min walk‬
Airport, Toronto, ON (YYZ-Pearson Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Exceptional

City view
42 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Executive Room, 1 King Bed

Exceptional

City view
48 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Premier Room, 1 King Bed

Exceptional

City view
51 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite, 1 Bedroom (View)

Exceptional

City view
59 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Deluxe Suite, 1 Bedroom

Wonderful

City view
76 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Executive Room, 2 Queen Beds

Wonderful

City view
48 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Premier Room, 2 Queen Beds

Exceptional

City view
51 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Suite (Owner)

City view
102 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Premium Suite

City view
87 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Suite (Shangri-La)

City view
204 sq m
1 bedroom
Sleeps 4
2 King Beds
Free Wi-Fi

Executive Room, 1 King Bed, Terrace

City view
48 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Premier Room, 1 King Bed (View)

City view
51 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite (Garden)

Garden view
59 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Similar properties

Pool
Spa
Pet-friendly
Restaurant

includes taxes & fees

26 Jul - 27 Jul

About this property

Shangri-La Toronto

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.

Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Our customers tell us they can't get enough of the helpful staff at Shangri-La Toronto. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Free WiFi in public areas, 2 restaurants, and 2 bars are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
Full breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Treat yourself to body treatments, aromatherapy, or massages at Miraj Hammam Spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Just a 3-minute walk from Queen Street West and 10 minutes by foot from CF Toronto Eaton Centre
Airport shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Shangri-La Toronto offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Shangri-La Toronto. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Lobby Lounge - This lobby lounge serves breakfast only. Open daily.

Giovane Caffe - Onsite coffee shop. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Valet parking on site (CAD 68 per night; includes in/out privileges)
Limited on-site valet parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe

Restaurants on site

Bosk
Giovane Caffe
Lobby Lounge

Things to do

24-hour gym
Fitness classes
Full-service spa
Hot tub
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Conference space
Meeting rooms

Outdoors

Free pool cabanas
Garden
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Spa treatment rooms
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

66 floors
Ballroom
Banquet hall
Built in 2012
Fireplace in lobby
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Heated bathroom floor
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

48-inch LCD TV with satellite channels
IPad
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to June 5:

Sauna
Hot tub
Swimming pool

Access methods

Staffed front desk

Pets

Pets: CAD 125 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 1 (weight limit: 50 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
Airport shuttle fee: CAD 238 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: CAD 68 per night (in/out privileges)
Pet fee: CAD 125 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Toronto offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.

The listed child breakfast fee applies to guests age 11 and younger.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Shangri-la Toronto

Shangri-la Hotel Toronto

Shangri-la Toronto

Shangri-la Toronto Hotel

Toronto Hotel Shangri-la

Toronto Shangri-la

Toronto Shangri-la Hotel

Shangri la Hotel Toronto

Shangri-La Toronto Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Liked: Cleanliness, amenities, property conditions & facilities

Good staycation with water therapy(pool, steam room and sauna), comfortable bed, impeccable service, living up to the Shangrila standard

Stayed 1 night in Jan 2026

Shangri-La Toronto

Choose dates to view prices

Photo gallery for Shangri-La Toronto

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View)

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

View all photos for Suite (Owner)

Suite (Owner)

View all photos for Premium Suite

Premium Suite

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace

View all photos for Premier Room, 1 King Bed (View)

Premier Room, 1 King Bed (View)

View all photos for Suite (Garden)

Suite (Garden)

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Fairmont Royal York

About this property

Shangri-La Toronto

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Shangri-La Toronto Reviews

Reviews

Exceptional

9.8/10

9.8/10

9.6/10

9.6/10

Reviews

10/10 Excellent