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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

1 bedroom, premium bedding, pillow-top beds, minibar
Front of property – evening/night
Indoor pool
Reception
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪2 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪3 min walk‬
  • Royal Niagara Golf Club
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(198 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite

Luxury Deluxe Suite

9.4 out of 10
Exceptional
(24 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(80 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(98 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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4.6 out of 5, Wonderful, (1000)
The price is €194
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includes taxes & fees
20 Aug - 21 Aug
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About this property

White Oaks Resort & Spa

Eco-certified resort with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa, and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs, or body wraps at The Spa at White Oaks
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes 3 indoor tennis courts, a gym, and a steam room
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 10 minutes by car from Clifton Hill and 10 minutes from Fallsview Casino
  • Shopping center and local-area shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.
LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from December 24 2025 to December 25 2025 (dates subject to change).
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1616 out of 2017 reviews
Rating 8 - Good. 293 out of 2017 reviews
Rating 6 - Okay. 74 out of 2017 reviews
Rating 4 - Poor. 14 out of 2017 reviews
Rating 2 - Terrible. 20 out of 2017 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sagar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms feels quite luxurious and elegant compared to peer hotel groups like Marriot. The rooms are extremely clean and quite large for the rates they charge. This is something unexpected in a country where people pay 250-300$ a night for a miniature room. But White Oaks is an exception to this. Hands down the best resort I have visited in Canada.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jen, southampton

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Vijay

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Ryder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and clean. Air unit was loud but manageable.
Stayed 1 night in May 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet,clean,safe.place.Jot tun ,/pool
Stayed 1 night in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Very good front desk service.
Stayed 1 night in Apr 2025

10/10 Excellent

Christa

Stayed 1 night in Apr 2025

6/10 Okay

Dina

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
It’s normal .. nothing good and nothing bad… just I think big resort like white oaks should work much more in guests satisfaction …
Stayed 2 nights in Apr 2025

10/10 Excellent

C

Stayed 1 night in Apr 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. As observed, It seems to be popular for the elderly. Staff are attentive and friendly but too many are like body guards. Multi-purpose hotel as it seems to be a busy place for squash players, corporate events and gym fitness goers. Dinner at LIV Restaurant is top notch quality food and delicious. Best to go mon-wed for their 2 can dine deal. Hotel is clean but shower was not a real “steam shower” as advertised. The hotel room looks pristine but not a super modern style as I would like. Great facility for corporate events and large parties. Outlet is conveniently located across the street for shopping and casual fast dining. Sauna and steam room look typical as the ones found in nicer gyms. Great visit overall but did not exceed my expectations. Maybe Next time I’ll try the complete spa experience and change my rating.
Stayed 1 night in Apr 2025

8/10 Good

Shaneeza, South ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Liked: Staff & service, amenities, property conditions & facilities
Staff were fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in Apr 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
I liked that I could walk to the Premium Mall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunil

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fab and the hotel thought of everything a guest would need. Comfy beds, nice linens and bathrobes.
Stayed 1 night in Apr 2025

8/10 Good

chloe

Travelled with family
All good just overpriced
Stayed 1 night in Apr 2025

8/10 Good

Pritesh, Toronto

Stayed 2 nights in Apr 2025

6/10 Okay

Phung

Not right place for everything
Stayed 1 night in Apr 2025

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average stay

First off the staff were extremely attentive and polite so top marks there. The food for an establishment of this level should be a lot better especially considering the price like 32 dollars for a duck confit poutine was a disappointment. The rooms are dated especially the washrooms, and the pool area is too small and crowded needs a refresh. The value for money is simply not there. The property was quiet and restful but amenities were weak.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Stayed 1 night in Apr 2025