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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

1 bedroom, premium bedding, pillow-top beds, minibar
Reception
Indoor pool
Interior
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

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253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Outlet Collection at Niagara
    ‪2 min walk‬
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪3 min walk‬
  • Place, Royal Niagara Golf Club
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(219 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Tower

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(86 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite

Luxury Deluxe Suite

9.4 out of 10
Exceptional
(25 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Resort in Niagara-on-the-Lake with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa, and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, hot stone massages, or body treatments at The Spa at White Oaks
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes 3 indoor tennis courts, a gym, and a steam room
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 10 minutes by car from Clifton Hill and 10 minutes from Fallsview Casino
  • Local-area and shopping center shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the business-friendly White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.
LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from December 24 2025 to December 25 2025 (dates subject to change).
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

Reviews

White Oaks Resort & Spa Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1774 out of 2218 reviews
Rating 8 - Good. 321 out of 2218 reviews
Rating 6 - Okay. 83 out of 2218 reviews
Rating 4 - Poor. 19 out of 2218 reviews
Rating 2 - Terrible. 21 out of 2218 reviews

Reviews

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Room was spacious and had nice room amenities & products. TV and magnifying mirror in bathroom. Be careful as Shower leaks if door not properly aligned. Negative: They charged a $15 fee for the opportunity to use their amenities which seemed inappropriate as it was not an optional fee so should just be part of the room rate - seems to be a way to appear less expensive than competitors?
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come back to White Oaks whenever we visit the Niagara area. It’s not quaint like many of the NOTL inns but it has great dining and a fantastic spa and gym. As well, the staff is wonderful and the rooms are huge with comfy beds!
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at White Oaks Resort & Spa, and it exceeded my expectations from start to finish. From the moment I arrived, the staff were warm, welcoming, and genuinely attentive. My room was spotless, spacious, and had a cozy, upscale feel that made it easy to relax. I treated myself to a spa day, and it was pure bliss—the massage was one of the best I’ve ever had. The fitness and recreation facilities are top-notch, and the restaurants on-site serve fresh, delicious meals. The location is perfect, just minutes from wineries and right across from the outlets. Overall, it was the perfect mix of comfort, luxury, and exceptional service. I can’t wait to come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. We did not stay long and arrived late, but were happy with the rooms adn bed comfort.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful, classy hotel. From the minute we walked in, being greeted and bags brought to the room. Decor was superb throughout, fresh flowers everywhere. Room was amazing, roomy, beds were luxurious, best pillows ever had in a hotel. Restaurants and staff were exceptional and we Will definitely return .
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia

Liked: Amenities, property conditions & facilities
Beautiful clean rooms with excellent bed- they have robes & nice toiletries and glassware
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to White Oaks, and we will definitely be returning. Thank you to all the staff at the hotel and spa for making our experience truly wonderful.
Stayed 1 night in Aug 2025

10/10 Excellent

Irena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property with professional and courteous staff. Conveniently located with short drives to wineries and the falls. Also, walking distance to the outlet shops. Overall, great property. We will keep coming back!
Stayed 1 night in Aug 2025

10/10 Excellent

Carlton

Stayed 1 night in Aug 2025

10/10 Excellent

Miville

Stayed 2 nights in Aug 2025

10/10 Excellent

Shentelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious, and beautiful!
Stayed 1 night in Aug 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Beautiful, clean and warm resort! All staff were exceptional and very friendly. Very clean and great location. Special thanks to Sahil for his exceptional service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at White Oaks for my mom’s birthday. Front desk staff were attentive and sent up chocolate covered strawberries too!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 7 nights in Jul 2025

10/10 Excellent

Elisa

Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at White Oaks inn
Stayed 2 nights in Aug 2025

10/10 Excellent

Harpreet

Stayed 1 night in Aug 2025

10/10 Excellent

Francheska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lina, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the peaceful environment and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility but food not so good
Stayed 4 nights in Jul 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Comfortable bed. Wine tasting tour was fabulous. Beautiful property. Close to everything. Staff was fabulous
Stayed 2 nights in Aug 2025