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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

Indoor pool
Luxury Deluxe Suite
Lobby
Daily full breakfast for a fee
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Outlet Collection at Niagara
    ‪2 min walk‬
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪2 min walk‬
  • Place, Royal Niagara Golf Club
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(238 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(96 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(120 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite

Luxury Deluxe Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

White Oaks Resort & Spa

Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa, and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body scrubs, or body treatments at The Spa at White Oaks
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes 3 indoor tennis courts, a gym, and a steam room
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 10 minutes by car from Fallsview Casino and 10 minutes from Clifton Hill
  • Shopping center and local-area shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the luxury White Oaks Resort & Spa. Parking is available for a fee.

This 5-star Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.
LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Valet parking on site (CAD 40 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
  • Fee for in-room wireless internet: CAD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day (in/out privileges)
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1915 out of 2370 reviews
Rating 8 - Good. 319 out of 2370 reviews
Rating 6 - Okay. 93 out of 2370 reviews
Rating 4 - Poor. 20 out of 2370 reviews
Rating 2 - Terrible. 23 out of 2370 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just the way its suppose to be
Stayed 1 night in Dec 2025

10/10 Excellent

Bin

Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2025

2/10 Terrible

Gursharan

Stayed 4 nights in Dec 2025

10/10 Excellent

Dimitri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Stayed 1 night in Dec 2025

10/10 Excellent

Leopold

Stayed 2 nights in Nov 2025

10/10 Excellent

Nadine

Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good, staff was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Avraham

Stayed 1 night in Nov 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, room had everything we needed. All staff was so helpful and friendly! Really made the stay. Shoutout to Albert, who went above and beyond ☺️
Stayed 1 night in Dec 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcoming hotel, staff were so helpful and pleasant! Rooms were very nice! Play Bar & Grill was very good! Highly recommend this hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Great amenities and proximity to shopping .
Stayed 2 nights in Dec 2025

6/10 Okay

Dennis and Daniella

Liked: Cleanliness, staff & service, amenities
Room was ok. Drains were clogged. HVAC unit made a lot of noise
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities
Beautiful place and staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Anna from Play restaurant had some of the best service and personality.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
They do a wonderful job decorating for the holidays!
Stayed 1 night in Nov 2025