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Le Grand Balcon

5.0 star property

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Photo gallery for Le Grand Balcon

Exterior
Daily buffet breakfast (EUR 22 per person)
Staircase
Suite (Saint-Exupéry)
Double Room (Privilège)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place, Place du Capitole
    ‪1 min walk‬
  • Place, Capitole de Toulouse
    ‪2 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪5 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Double Room (Privilège)

Double Room (Privilège)

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.8 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole)

Suite (Capitole)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Attic Suite

Attic Suite

Attic Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Le Grand Balcon

Luxury hotel with a bar, steps from Place du Capitole
This smoke-free hotel features a bar/lounge, conference space, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Le Grand Balcon offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Le Grand Balcon's great location gets high marks from our customers. During your stay, you're just a quick walk from Place du Capitole. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Place du Capitole and 5 minutes by foot from Basilica of Saint-Sernin
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Le Grand Balcon offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Le Grand Balcon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 5-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the parking garage is only 5.9 feet (1.8 meters) high.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good. I don't understand the bad reviews and I am a hotel snob. I assume we received a renovated room as we were happy. Location 10/10 , staff 10/10 , room 8/10 and only down side was that the halls were old and the elevator took a little time but nothing to ruin our stay and we would come back for sure.
Stayed 1 night in Nov 2025

8/10 Good

Alain

Travelled with family
Liked: Staff & service, amenities
Very well located. Amazing breakfast. We were disappointed by the poor maintenance of the corridor though. Staff was really reactive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward, Regina

Stayed 3 nights in Nov 2025

4/10 Poor

Raymond, Vieillevie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but inefficent checkin process. Sat like a lemon for 45 minutes waiting for a room that hadnt been prepared.
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue shortly after checking in. The reception offered 2 options and we were happy with the solution.
Stayed 1 night in Nov 2025

10/10 Excellent

Seamus, Newtownabbey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent hotel, clean and comfortable rooms and in a perfect location for enjoying Toulouse. Staff were friendly and helpful and the buffet breakfast had a great selection
Stayed 1 night in Oct 2025

8/10 Good

Rita

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Room was great except the Coffee machine in the room was broken and my wake up call never came ! Yikes
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room and bathroom. Coffee maker was much appreciated. It will be nicer when renovated lounges are ready. Didn’t like the dark corridors. Location was really good. Easy to get to from train station.
Stayed 5 nights in Oct 2025

6/10 Okay

Lynn, Fort Myers

Stayed 1 night in Sep 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Hotel was in an excellent location, but the reception area was under construction and very unprofessional in appearance. There was no lounge area and the breakfast area was closed, also under construction. We had to have breakfast in a nearby cafe, and the breakfast charge on my bill was extremely overpriced based on what we were served in the cafe. I could have gotten the same breakfast at another cafe for less than half of what the Hotel charged me. The room was updated, small, but relatively comfortable. But there were NO towel racks in the bathroom and no shelves for toiletries, neither inside or outside the shower stall. The best thing about our stay was the discounted parking in the public parking lot across the square. Very disappointed overall!
Stayed 2 nights in Oct 2025

4/10 Poor

Calvin

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Do not stay here

The hotel is currently under renovations. There is no bar and there is no breakfast area. They put me on the second floor, which is being renovated Lots of noise and dirty They offered me a breakfast at a near location, and wouldn’t even give me a free breakfast for my inconvenience They provided me with a small upgrade to a room, that looks like it has not been cleaned. The garbage was full. And rappers were found in the corners Given the cost of the hotel, I expected more
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are great nice and friendly. Room is modern and clean. Hallways need cleaning carpet replaced and painted!!! Hallways are painted black. Walls ceiling and baseboards everything black!!!
Stayed 3 nights in Sep 2025

8/10 Good

Douglas

Stayed 1 night in Sep 2025

10/10 Excellent

Marlyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle expérience Très belle situation au centre de tout. Je le recommande à tout le monde
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Suzanne

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cozette L

Liked: Cleanliness, amenities
Nice staff, good breakfast, clean rooms, and excellent location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in the heart of the tourist district.
Stayed 5 nights in May 2025

10/10 Excellent

Mary Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and excellent service

Quick check in / able to leave bags whilst exploring before check in. They managed to arrange an early check in as well thank you
Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, definitely recommend

Hotel is lovely, rooms are comfortable and well sized. Staff are helpful and let us leave our luggage both before check-in and after check-out (due to flight times). Well located on the main square, though I'd recommend light sleepers bring earplugs. If we come to Toulouse again, we'll definitely be staying here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, everything in walking distance. Room was as described and the windows kept out the noise from the street perfectly. Air conditioning only thing that wasn’t great.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the heart of Toulouse

The hotel staff were very approachable and quick to help with our needs. I'd recommended staying here to families and friends.
Stayed 2 nights in Mar 2025