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Aparthotel

Jacana Apartments

4.5 star property

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Photo gallery for Jacana Apartments

Exterior
Exterior
Balcony view
Individually decorated, individually furnished, laptop workspace
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1-15 Sporting Drive, Thuringowa Central, QLD, 4817
  • Place, Tony Ireland Stadium
    ‪1 min walk‬
  • Place, Riverway Lagoon
    ‪2 min walk‬
  • Place, Willows Shopping Centre
    ‪7 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

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About this property

Jacana Apartments

Along with an outdoor pool, this smoke-free aparthotel has a conference center and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and tour/ticket assistance are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Jacana Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Townsville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Jacana Apartments, you're just a quick walk from Tony Ireland Stadium. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2013, this luxury aparthotel has 41 apartments on 4 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, a conference center, and laundry facilities
  • Steps from Tony Ireland Stadium and Riverway Lagoon
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Jacana Apartments. Self parking is free. You'll have access to the outdoor pool and health club at a partner property.

This 4.5-star Townsville aparthotel is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the airport
  • On a river

Things to do

  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 41 units
  • Banquet hall
  • Built in 2013
  • Garden
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 20.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Jacana Apartments
Jacana Apartments Condon
Jacana Condon
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central

Jacana Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 333 reviews
Rating 8 - Good. 107 out of 333 reviews
Rating 6 - Okay. 13 out of 333 reviews
Rating 4 - Poor. 6 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Soraya

Travelled with family
Liked: Cleanliness, room comfort
Easy check in, secure parking, central location making for easy shopping.
Stayed 2 nights in Nov 2025

6/10 Okay

ryan

Business traveller
Oven and range hood didn’t work. AC filter was filthy. Shower wouldn’t drain properly and overflowed.Cracks in walls. Carpet needed to be professionally cleaned.People parked in my allocated parking several times Other cars and visitors tailgate you through gate. Room was serviced cleaner took essential cleaning items from apartment and left patio screen door unlocked. Pool area was dirty.Traffic and pedestrian noise was not ideal Overall my experience was average and I wouldn’t return
Stayed 14 nights in Sep 2025

8/10 Good

Vera

Liked: Cleanliness, property conditions & facilities
A good location for the event I was attending that weekend.
Stayed 3 nights in Sep 2025

8/10 Good

Isiah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to everything. But just need a bit of TLC finished
Stayed 2 nights in Aug 2025

10/10 Excellent

Eseta

Travelled with family
Liked: Cleanliness, room comfort

Good Approach

It was amazing we always stayed in Jacana when ever we come to Townsville..very cool and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort

Made to feel welcome upon arrival

Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Higher standard property
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
Stayed 5 nights in Jun 2025

8/10 Good

Ioane

Liked: Cleanliness, room comfort
Awesome
Stayed 4 nights in Jun 2025

10/10 Excellent

Annika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
Stayed 3 nights in May 2025

8/10 Good

Troy

Stayed 4 nights in May 2025

8/10 Good

MARK

Travelled with partner
Dirty trays with remains of cooked food left in the oven. Apartments starting to show signs of age and normal wear and tear.
Stayed 3 nights in May 2025

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, room comfort

Great stay

Great location. Great room. Great kitchen. Great shopping around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Renee

Travelled with family
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, room comfort

Location is a winnr

Have stayed here a number of times. Room this time not as good (road noise) as last but still OK.
Stayed 6 nights in Dec 2024

4/10 Poor

Pat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities
Property was terrific on all accounts. If I need to stay in the area again, definitely booking here.
Stayed 4 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, room comfort

Privacy May Be an Issue for You

I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
River frontage was nice. Views (3rd floor)
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Chantal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024