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The Ville Resort - Casino

4.5 star property

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Photo gallery for The Ville Resort - Casino

View from property
Property entrance
Interior entrance
View from room
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪3 min drive‬
  • Castle Hill
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Ocean

Pay films

Deluxe King Ocean

9.4 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

1 bedroom, minibar, in-room safe, desk

Resort King Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Marina

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

Deluxe Twin Ocean Room | View from room

Deluxe Twin Ocean Room

9.0 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

View from room

Resort King Marina View

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

1 bedroom, minibar, in-room safe, desk

Executive Twin Marina View

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

1 bedroom, minibar, in-room safe, desk

Executive Twin Ocean View

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

View from room

Executive King Ocean View

7.8 out of 10
Good
(8 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • 64 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

View from room

Deluxe King Marina

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

View from room

Resort King Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

Deep-soaking bathtub

Executive King Marina View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

About this property

The Ville Resort - Casino

Luxury hotel with 3 restaurants connected to the convention center in Townsville
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Our customers tell us they can't get enough of the pool at The Ville Resort - Casino. During your stay, you'll be connected to the convention center, and just a quick walk from Magnetic Island Ferry Terminal. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, body treatments, or body scrubs at Hands in Harmony
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square foot of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
As we are an older couple and not well, we had valet service and everything was just so easy for us with the most comfortable bed, stunning views and the room was so clean and comfortable, didn’t have to leave the hotel as plenty of places to eat. So relaxing and that’s what we needed. 10 out of 10 will recommend to everyone.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just lovely, staff, room, facilities. Weather in the region was deplorable but no fault of the establishment, what else would anyone expect travelling in CQ-FNQ at that time of year. We actually were incredibly grateful that we decided to stay there. Didn’t need to venture out in the weather if we didn’t want to as we had everything we wanted where we were.
Stayed 2 nights in Mar 2025

10/10 Excellent

BRETT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and facility. Great restaurant options. Rooms extremely nice and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Criselda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable. The bathroom was sparkling clean
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

hardip

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with great views
Stayed 5 nights in Feb 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities
Great place to visit
Stayed 3 nights in Feb 2025

8/10 Good

Kirsten

Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean it was
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Peita

Liked: Property conditions & facilities
Pokies
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Jan 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

A
Stayed 1 night in Jan 2025

10/10 Excellent

Michaela

Stayed 1 night in Dec 2024

10/10 Excellent

Thuremilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, so it's a little hard to review, but the resort has certainly improved since we last stayed many years ago. The Casino was terrible (I'm sorry to say), the swim up bar was lovely but staff need to be up skilled in service and communication/interaction with guests. The staff that greet you out front are wonderful, which makes for a great first impression, keep it up boys. Perhaps when you are paying for deluxe rooms there could be a little inclusion of something, even if it were free bottled water. Ardo's rooftop bar was great.
Stayed 1 night in Jan 2025

8/10 Good

Marinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool and lovely new rooms. Was disappointed by the dinning at Miss Songs - didn’t eat most of the meals. Would not recommend that restaurant but the quarterdeck does a lovely seafood platter
Stayed 1 night in Jan 2025