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Upper Ross Hotel

2.5 star property

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Photo gallery for Upper Ross Hotel

Sports bar
Courtyard
Exterior
Economy Double - Shared Facilities
Billiards

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1209 Riverway Drive, Rasmussen, QLD, 4185
  • Place, Riverway Lagoon
    ‪6 min drive‬
  • Place, Willows Shopping Centre
    ‪6 min drive‬
  • Place, James Cook University
    ‪20 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪18 min drive‬

Room options

View all photos for Economy Double - Shared Facilities

Economy Double - Shared Facilities

Economy Double - Shared Facilities

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Room With Double Bed And Shared Bathroom

  • Sleeps 2

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Madison Plaza Townsville
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
3.6 out of 5, Good, 1,000 reviews
The price is €83
includes taxes & fees
9 Nov - 10 Nov
Madison Plaza Townsville

About this property

Upper Ross Hotel

Riverfront hotel with a restaurant and a bar
A restaurant, a bar/lounge, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared and weekly housekeeping is available.
Upper Ross Hotel offers 11 accommodations with air conditioning. Refrigerators and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include showers. Housekeeping is provided weekly.
During your stay at Upper Ross Hotel, you'll be within walking distance of Townsville Barra Fishing & Cable Ski Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at Upper Ross Bistro, a bistro that serves local cuisine
  • Amenities include laundry facilities
  • Just a 2-minute drive from Townsville Barra Fishing & Cable Ski Park and a few minutes from Martial Art Academy
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This Townsville hotel is smoke free.

Upper Ross Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Upper Ross Bistro

Things to do

  • Billiards/pool table

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 18 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Upper Ross Hotel Rasmussen
Upper Ross Hotel
Upper Ross Rasmussen
Upper Ross
Upper Ross Hotel Hotel
Upper Ross Hotel Rasmussen
Upper Ross Hotel Hotel Rasmussen

Upper Ross Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 11 out of 38 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great large bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

6/10 Okay

Abrar

Stayed 1 night in Jun 2025

10/10 Excellent

Manueli

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Anne

Disliked: Cleanliness, amenities, property conditions & facilities
I only stayed for one night
Stayed 14 nights in May 2025

2/10 Terrible

Charmaine

Travelled with partner
Disliked: Amenities, property conditions & facilities
I liked how they gave out the breakfast packs but didnt.like the shared bathroom amd toilets and there were smell of drugs through the hallway
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service five star Thanks!
Stayed 1 night in Dec 2024

2/10 Terrible

Ben

Stayed 1 night in Jun 2024

2/10 Terrible

Trent

Disliked: Amenities
Keys stuck in doors
Stayed 1 night in May 2024

4/10 Poor

Jay

Disliked: Staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 1 night in Mar 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and very helpful and room was modern and clean.
Stayed 3 nights in Jan 2024

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice, modern and well equipped. The location of the property however was not in a very nice area of Townsville.
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager looked after us very well. Thank you for ensuring a comfortable stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Alberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a home away from home I enjoyed it. The accommodation was comfortable. I would have liked single beds.
Stayed 6 nights in Aug 2023

2/10 Terrible

Jesse

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before. Booked the room got turned away this time for being local. In a town ravaged by drugs FROM OUTSUDE OF TOWN, you dont look after your. Kindly, shut down.
Stayed 1 night in May 2023

6/10 Okay

BETTY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean but for old people it having to walk to toilet and to fill the jug had to go bathroom Had GREAT Meals and nice staff
Stayed 1 night in Jan 2023

2/10 Terrible

Warren

Stayed 9 nights in Jul 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great place to stay close to public transport minutes away from shops
Stayed 3 nights in Jul 2022

2/10 Terrible

Antonia

Stayed 1 night in Mar 2022

4/10 Poor

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
One of the reasons that I choose this hotel was for the continental breakfast, but they gave me nothing. Also, the kettle was dirty with mould, so I couldn’t even drink a coffee.
Stayed 2 nights in Jul 2019