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Waters Edge The Strand

4.0 star property

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View from property
Standard Apartment, 1 Bedroom
Front of property
Deluxe Apartment, 1 Bedroom | Living area
2 outdoor pools, open 7:30 AM to 10:30 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

View in a map
63 64 The Strand, North Ward, QLD, 4810
  • Place, Castle Hill
    ‪15 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪4 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Studio with Ocean View

1 bedroom, individually decorated, individually furnished, desk

Studio with Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Unit

Studio Unit

Studio Unit

8.8 out of 10
Excellent
(40 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

45-inch TV with digital channels, Netflix, books

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio with Courtyard View

Studio with Courtyard View | Terrace/patio

Studio with Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Waters Edge The Strand

On beach with 2 outdoor pools for sandy fun near Strand Waterpark
Spend the day on Waters Edge The Strand's beach or relax by one of the hotel's 2 outdoor swimming pools.
Waters Edge The Strand offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Televisions come with digital channels and Netflix. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Waters Edge The Strand. During your stay, you're just a quick walk from The Strand Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Amenities include an elevator, a terrace, and a vending machine
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Strand Waterpark and Castle Hill
  • Bus station, train station, and shopping center shuttle service available for a fee
Waters Edge The Strand offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. An area shuttle within 7 kilometers, a casino shuttle, and a train station drop-off service are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Waters Edge The Strand. Self parking is free.

Smoking is allowed in designated areas at this Townsville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 7 kilometres
  • Train station pick-up shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Books

Family friendly

  • 2 outdoor pools
  • Fenced pool
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday to Friday (9:00 AM – noon), Monday to Friday (1:00 PM – 5:00 PM), and Saturday to Sunday (9:00 AM – noon)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Waters Edge The Strand offers transfers from the ferry terminal, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - noon
  • Monday - Friday: 1:00 PM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Reef International Hotel Townsville
Best Western Reef International Townsville
Waters Edge Strand Apartment North Ward
Waters Edge Strand Apartment
Waters Edge Strand North Ward
Waters Edge Strand
Waters Edge The Strand Hotel Townsville
Waters Edge The Strand Townsville
Waters Edge The Strand Hotel
Waters Edge The Strand North Ward
Waters Edge The Strand Hotel North Ward

Waters Edge The Strand Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 900 reviews
Rating 8 - Good. 310 out of 900 reviews
Rating 6 - Okay. 74 out of 900 reviews
Rating 4 - Poor. 20 out of 900 reviews
Rating 2 - Terrible. 10 out of 900 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Graeme

Travelled with partner
Room very noisy and old air conditioner didn’t work very basic
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of the strand, well placed to explore the surrounding area. The unit was very comfotable and clean. Very enjoyable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well sited residence fronting The Strand for fresh sea air and strolls under the palms. Waters Edge is not far from Harold’s Fish and Chip shop and Juliette’s Ice Creamery, which covers two food groups necessary for holidays.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Visit

Lovely outlook to Magnetic Island. Very good location for lovely walks along The Strand. Close to lots of lovely restaurants and cafes. Vert friendly and helpful staff.
Stayed 4 nights in Jul 2025

8/10 Good

Brad

Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you. Only down fall I would say is the fold down bed. Very uncomfortable and hard. Two singles , mother and daughter stayed in room.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Decent rooms, walking distance to anything you need.
Stayed 2 nights in May 2025

8/10 Good

Lori

Business traveller, Travelled with partner
Liked: Cleanliness
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Room spacious modern and very clean. The foyer smells amazing. Don’t know why. Couldn’t see diffuser but the perfume is welcoming.
Stayed 3 nights in May 2025

6/10 Okay

Per

Liked: Cleanliness
Not really worth the rather high price. An odd smell i the whole hotel, rooms and elevator. Too many signs in the hotel saying "do this..." or "don't do that..." You feel more of a child being corrected than a welcome guest
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Friendly

Super friendly owners made sure our stay was enjoyable. The position of Waters Edge is very convenient with pubs and coffee shops all within a couple of minutes walk. Lock-up, undercover parking is a big bonus.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Entrance to the check-in desk is only by steps. Lift is only from the car park in the basement which makes it extremely difficult for a woman on her own to get her suitcase up the steps on arrival and back down the steps when leaving.
Stayed 2 nights in Apr 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in the middle of the strand Lovely location with everything you need in walking distance Air con had a smell but got used to it Highly recommended
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities

More pluses than minuses

Broken slated blind in the bedroom and very dusty. Sleep sofas mattress was unbelievably lumpy. (I was told to make it up myself) Furniture very dated and maintenance on the balcony was lacking. BUT The location was fabulous. Parking was secure. The gardens and pool area were lovely 👍
Stayed 1 night in Apr 2025

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Property conditions & facilities
Organize late check in, room was set on AC at 18. When entering, toilet seat was off it's brackets, informed receptionist Friday and asked for 2 extra pillows, did not get either request fixed.
Stayed 4 nights in Mar 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Clean, centrally located, quiet. Tony, manager, makes your visit a pleasure. The staff is great! 5 stars plus!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean room. No fuse
Stayed 4 nights in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying here for many years when in Townsville. Has always been good
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

6/10 Okay

Sandra Vianne

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Mixed bag

They lost our request for twin beds, but managed to find us a twin room, said to be recently renovated, but taps leaked and furniture was old and tired. Room bore no resemblance to ad. Location was good and secure garage appreciated.
Stayed 1 night in Jan 2025

8/10 Good

Vivienne

Liked: Staff & service
Stayed 3 nights in Jan 2025