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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Water park
Waterslide
Lobby
Courtyard
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
190 Gists Creek Road, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪4 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention center, and just a quick walk from Soaky Mountain Waterpark. You'll find features like free self parking, plus 7 restaurants and 3 poolside bars.
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars, and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a gym, mini golf, and ice skating
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sevierville Convention Center and 8 minutes by car from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1740 out of 2958 reviews
Rating 8 - Good. 616 out of 2958 reviews
Rating 6 - Okay. 309 out of 2958 reviews
Rating 4 - Poor. 162 out of 2958 reviews
Rating 2 - Terrible. 131 out of 2958 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rebeakh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The water park was great!The room was good, we had a few issues that we were able to make do with, looking forward to our next trip there!!
Stayed 5 nights in Nov 2025

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The jets didn't work on the hot tub. The hot tub was over ran with kids without parental supervision even though the rules plainly states 12 and below must have adult supervision and the lifeguards did nothing. In the lazy river there were teenagers throwing tubes on top of people trying to ride and again the lifeguards did nothing. The mattresses were so broken down that no one in our party got any sleep. They were so bad our 17 year old slept in the floor. Last of all kids were running up and down the hall screaming way past midnight, again the behavior was not stopped.
Stayed 1 night in Nov 2025

8/10 Good

Leslie

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendliness
Stayed 4 nights in Nov 2025

8/10 Good

Naji

Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a mishap at check in they got our dates of stay wrong , we almost didn’t get to stay . That was very upsetting but they helped us with getting a room . Then my daughter slipped that night in the bathtub and her knee went through the bathtub it was scary . Other then that stay was good .
Stayed 1 night in Nov 2025

6/10 Okay

Princess Sheyenne

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good job
Stayed 2 nights in Nov 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean room and the water park was awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Room was fine and the
Stayed 3 nights in Nov 2025

10/10 Excellent

Beda Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Shontise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
It all was awesome! Staff, clean room, amenities was wonderful!
Stayed 2 nights in Nov 2025

8/10 Good

Donald

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was great!! Some of the amenities were not available but we made due.
Stayed 4 nights in Nov 2025

8/10 Good

Chastine

Business traveller
Came for a conference. The coffee bar near the check in was only open 3 hours a day and was sold out of items 15 minutes into opening. It was a little disappointing. Few food options and it was long waits to get uber/lyfts.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was great an the staff was awesome very helpful family really enjoyed the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Rozanna, Marion

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, and they did a great job, remodeling the waterpark and adding new stuff. The rooftop pool is absolutely amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sharelle

Stayed 2 nights in Nov 2025

4/10 Poor

Quico

Disliked: Cleanliness, amenities
Dirty and old
Stayed 6 nights in Nov 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bus back and forth
Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely perfect. We love this place. It was our second time here and we’re already ready to come back. The food is really good. Rooms are clean. Everything is easily accessible. The shuttle drives are exceptional.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mary Catherine

Stayed 4 nights in Nov 2025

10/10 Excellent

Shante

Stayed 2 nights in Oct 2025