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Shashi Hotel Mountain View Palo Alto

5.0 star property

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Photo gallery for Shashi Hotel Mountain View Palo Alto

Poolside bar
Gym
Poolside bar
Dinner served, Spanish cuisine, pool views
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1625 N Shoreline Blvd, Mountain View, CA, 94043
  • Place, Computer History Museum
    ‪3 min walk‬
  • Place, Googleplex
    ‪11 min walk‬
  • Place, Shoreline Amphitheatre
    ‪14 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(97 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium 2 Kings

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium 2 Kings

9.2 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Kings ADA

Egyptian cotton sheets, premium bedding, in-room safe, desk

Two Kings ADA

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Premium 2 Kings

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium 2 Kings

  • Sleeps 4

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2

Deluxe King Room-Accessible

  • Sleeps 2

Two Kings Ada

  • Sleeps 3

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About this property

Shashi Hotel Mountain View Palo Alto

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Shashi Hotel Mountain View Palo Alto offers 200 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mountain View hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Shashi Hotel Mountain View Palo Alto. During your stay, you're just a quick walk from Computer History Museum. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine and pool views while dining at Emerald Hour
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a sauna, and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Computer History Museum and 14 minutes by foot from Shoreline Amphitheatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Shashi Hotel Mountain View Palo Alto, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1600 square feet (149 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Shashi Hotel Mountain View Palo Alto. Parking is available for a fee.

This 5-star Mountain View hotel is smoke free.

The hotel hosts a free manager's reception daily.
Emerald Hour - This poolside cocktail bar specializes in Spanish cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
BROMA - This restaurant specializes in Spanish cuisine and serves dinner only. Open select days.
Carte Blanche - This café serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BROMA
  • Carte Blanche
  • Emerald Hour

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,600 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Covered self parking fee: USD 20 per night
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.

Property is also known as

Hotel
Hotel Mountain View
Shashi Mountain View Palo Alto
Shashi Hotel Mountain View Palo Alto Hotel
Shashi Hotel Mountain View an Urban Resort
Shashi Hotel Mountain View Palo Alto Mountain View
Shashi Hotel Mountain View Palo Alto Hotel Mountain View

Shashi Hotel Mountain View Palo Alto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1020 out of 1299 reviews
Rating 8 - Good. 154 out of 1299 reviews
Rating 6 - Okay. 71 out of 1299 reviews
Rating 4 - Poor. 25 out of 1299 reviews
Rating 2 - Terrible. 29 out of 1299 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roland

Stayed 1 night in Nov 2025

10/10 Excellent

Lin

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Valentina

Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The scent in the hotel is so amazing and comforting !! I LOVE this hotel! The food and cocktails are the best! Service is outstanding. ! The pool is inviting! The bathrobes are luxurious!! The app to control lights are so much fun!
Stayed 2 nights in Nov 2025

10/10 Excellent

anna

Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
Loved it all!
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Darcy, Orangevale

Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Stayed 1 night in Nov 2025

10/10 Excellent

Suket

Stayed 1 night in Nov 2025

8/10 Good

Jarritt

Stayed 1 night in Nov 2025

8/10 Good

Beverly

Stayed 1 night in Nov 2025

10/10 Excellent

fan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service
Stayed 1 night in Nov 2025

10/10 Excellent

IHNWHI

Stayed 1 night in Nov 2025

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, amenities
Amenities are great..
Stayed 1 night in Nov 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel I love the experience and very relaxing atmosphere and the food was great too
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachelle

Stayed 1 night in Nov 2025

10/10 Excellent

Yelena

Stayed 1 night in Nov 2025

10/10 Excellent

Ryley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazingly friendly, offered everything in their power to make us feel comfortable. The room was very comfortable and clean. By far the most amazing hotel I have stayed at with, great service, good entertainment, and great food. Overall 10/10 experience with Shashi Hotel!
Stayed 1 night in Nov 2025

8/10 Good

Bryan

Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Business traveller
Liked: Cleanliness
Disliked: Room comfort
The hotel was clean, but I'd hardly call it a 4-star hotel. I was very disappointed with the attempted early check-in, having no room assigned for a premium king when I returned that evening, and when I returned, the room that was assigned was located on the 2nd floor above trash pickup, with a 4:00 a.m. wake-up each day. Due to the less-than-stellar accommodations for what was presented on this site as luxury or high-end, I have to share a poor review. I'd compare this hotel to a Hyatt Place at best, and Hyatt Place has breakfast and coffee...
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness
Stayed 2 nights in Nov 2025

2/10 Terrible

phillip

Travelled with family
Liked: Amenities, property conditions & facilities
the ac in our room was not working, asked for maintenance twice and they did nothing. They said their ac runs low.
Stayed 1 night in Nov 2025