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Best Western Premier Hotel de la Poste & Spa

4.0 star property

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Photo gallery for Best Western Premier Hotel de la Poste & Spa

Couples treatment room(s), body treatments, deep-tissue massages
Bar (on property)
Couples treatment room(s), body treatments, deep-tissue massages
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Place, Centre de Congrès de l’Aube
    ‪1 min walk‬
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪6 min walk‬
  • Place, Cathédrale St-Pierre et St-Paul
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed, Bathtub (Separate Living Room)

Family Suite, 1 King Bed, Bathtub (Separate Living Room)

Family Suite, 1 King Bed, Bathtub (Separate Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Bathtub (Separate Living Room)

Suite, Multiple Beds, Bathtub (Separate Living Room)

Suite, Multiple Beds, Bathtub (Separate Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Premier Hotel de la Poste & Spa

A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and conference space.
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Best Western Premier Hotel de la Poste & Spa, you're just a quick walk from Centre de Congrès de l’Aube. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body scrubs, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a sauna
  • Steps from Centre de Congrès de l’Aube and Basilique St-Urbain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Hotel de la Poste & Spa offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Best Western Premier Hotel de la Poste & Spa. For a fee, parking is available.

This 4-star Troyes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22.50 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 9.00 for children
  • Self parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 835 reviews
Rating 8 - Good. 238 out of 835 reviews
Rating 6 - Okay. 26 out of 835 reviews
Rating 4 - Poor. 8 out of 835 reviews
Rating 2 - Terrible. 5 out of 835 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Friendly team, room very good, excellent breakfast, very well situated with handy secure parking
Stayed 1 night in Jan 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. WiFi was slow. Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Steam room and sauna and spa are the best. Great location, comfortable bed and very nice interior.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay Easy access to town centre sites and facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Amenities
Lovely hotel and good service.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Lovely room. Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent disabled room, great location close to everything, we will be back
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel excellent room and fantastic location
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Bernardus

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is polite, helpful, hotel is situated right in the center of a cosy town, a place to come back to.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for site seeing , staff very friendly and helpful , would definitely stay here again for longer than a overnight stopover
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location, helpful staff - overall a very good place to stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Chris

The staff were always welcoming and helpful and clear when asked for directions. The hotel is in a beautiful city and extremely well located for the historic area, shops and restaurants.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, easy to find, hotel parking available. Staff was very professional and accommodating
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A lovely hotel, tastefully renovated. Location good for the city but very quiet. We were surprised by the spacious room for the price. Staff very helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay at this super convenient stop over returning to UK from southern France. Troyes is great, the hotel is excellent and our two dogs are very welcome there too. Thank you for having us.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice quiet hotel located in the centre of this stunning town. Finding the parking was a bit tricky, b
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff. Rooms very clean with good amenities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, friendly & efficient staff. Excellent location in the middle of Troyes & great to have secure garage parking (for a v reasonable fee) Breakfast was great - good choice & v fresh. Def recommend for a night or 2 in this beautiful city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nels

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay right in the center of Troyes. Easy walk to everything.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy and safe parking in a garage staff very friendly
Stayed 1 night in Jul 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service
Great friendly staff. Building a bit tired but the room had been refreshed
Stayed 1 night in Jun 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
NIce hotel, well located close to the old town.There were lots of nice shops and restaurants in easy walking distance. The hotel was clean and well maintained. There was good secure parking (80m walk) but you have to book in advance as there are limited spaces.
Stayed 1 night in May 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel. A good Best Western hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great parking, room was super - staff very friendly. Would def go back and def recommend
Stayed 1 night in Jul 2022