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Comfort Studio, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€66* Per night/room 26 May - 27 May

Classic Studio, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Apartment, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Zenao Appart'hôtels Troyes. During your stay, you're just a quick walk from Seine. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. Built in 2016, this comfortable aparthotel has 22 apartments over 5 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Troyes Cathedral and Museum of Modern Art
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee

Zenao Appart'hôtels Troyes ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Zenao Appart'hôtels Troyes

Everyone (1)
5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

16 Feb 2020 by L'équipe Zenao Troyes

Cher client, Nous vous remercions d'avoir choisi Zénao Appart'hôtel pour votre séjour à Troyes. Nous vous remercions également pour votre note. Au plaisir de vous accueillir de nouveau, Bonne journée Bien à vous

About the ZENAO Appart'hotel Troyes

Location 1 Cours Jacquin, Troyes, 10000

Property Features

As a guest of Zenao Appart'hôtels Troyes, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are available for a fee. Zenao Appart'hôtels Troyes also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available. This 3-star Troyes aparthotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 5 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Troyes Station (1.6 km / 1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Zenao Appart'hôtels Troyes offers 22 accommodations with coffee/tea makers and free toiletries. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include hairdryers. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (once per stay)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Heating

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Zenao Appart'hôtels Troyes offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Seniors-only community.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. Seniors-only community. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 8:00 PM
  • Property does not offer on-site COVID-19 testing
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Long-term renters welcome
  • Security system
  • Seniors-only community
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Self-parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ZENAO Appart'hotel Troyes Aparthotel
  • ZENAO Appart'hotel
  • ZENAO Appart'hotel Troyes
  • ZENAO Appart'hotel Troyes
  • Zenao Appart'hotels Troyes
  • Zenao Appart'hôtels Troyes Troyes
  • Zenao Appart'hôtels Troyes Aparthotel
  • Zenao Appart'hôtels Troyes Aparthotel Troyes

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Zenao Appart'hôtels Troyes.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.