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Inn at the Quay

4.0 star property
VIP Access

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Photo gallery for Inn at the Quay

Balcony view
Fitness facility
Exterior
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Queens Park
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.4 out of 10
Exceptional
(39 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(41 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Inn at the Quay

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This 4-star New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and on weekends from 9:00 AM to 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 17 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Impeccable
Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, clean rooms, responsive staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifiul view over the river
Stayed 4 nights in Dec 2025

8/10 Good

Shannon, Langley

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 1 night in Dec 2025

4/10 Poor

Jerry

Business traveller
Disliked: Staff & service
The front desk gentleman was very standoffish. I get that a lot of people who book in that area party. But I work 16hrs and just needed somewhere to sleep. His tone and demeanor made me feel like I wasn’t welcomed.
Stayed 1 night in Dec 2025

10/10 Excellent

Rosalie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was extremely perfect. I would definitely stay in your hotel again.
Stayed 5 nights in Dec 2025

6/10 Okay

Dee

Liked: Cleanliness
Location isn't as accessible from the metro station as it looks. There are many stairs and a roundabout path must be taken to get to the hotel from the train. Room wasn't available when I arrived, which is fine, but I had to go back and check with the front desk to figure out when one was ready, I never got a text or email. Room had a nice view but was otherwise unremarkable. My partner described the mattress as "carboard-like". The shower head in the shower was so low I had to squat to wash my hair and I'm not even that tall of a girl. But things were generally pretty clean.
Stayed 2 nights in Dec 2025

4/10 Poor

Matthew

Business traveller
Disliked: Amenities, property conditions & facilities
Dated, next to elevator and ice machine that ran all night, thin walls so I listened to other rooms TVs and people yelling in hallway. Dirty dishes left by ice machine for more then 24 hours so I question housekeeping.
Stayed 2 nights in Dec 2025

8/10 Good

Glen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff nice location
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Had a great time.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It didn’t disappoint
Stayed 2 nights in Dec 2025

8/10 Good

bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Soneeca

Liked: Cleanliness, staff & service, property conditions & facilities
I love the experience
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. Great place to stay
Stayed 5 nights in Nov 2025

8/10 Good

Ray

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Alm was good thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

4/10 Poor

Kelsey

Travelled with family
Disliked: Amenities
No parking in front. Went to parkade but no key to get up and had to walk through and up. Front desk person was mediocre and just handed keys with no info on pool, wifi etc. got up after 5 hours of travel and couldn’t find a room service menu. Called down to front desk and they told us to come down for it - wow awesome service we are paying for. Received room service and room was decent but no seasoning brought up, no water. Just a plate on a tray with silverware. First and last stay for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in personal we very pleasant and helpful. Room was very clean and view was amazing.
Stayed 1 night in Nov 2025