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La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Front of property
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Fridge, microwave, stovetop, dishwasher
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Spa

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Vancouver Convention Centre
    ‪12 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Canada Place
    ‪13 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Robson Street and 12 minutes by foot from Vancouver Convention Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 55 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self parking fee: CAD 55 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

MUYING

Stayed 7 nights in Mar 2025

8/10 Good

Sharon Sandra

Liked: Cleanliness, staff & service
Very close to shops and restaurants. Had an amazing time!!! Happy hour in the lounge was very good! Would definitely recommend this hotel for your Vancouver stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 2 nights in Mar 2025

8/10 Good

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

judson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jennie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It reminded me of the Paris in Las Vegas. It was really stunning to walk into. Rooms need TLC new carpets etcneed to be done. Fixtures like towel racks need attention. Otherwise the room was stunning. Huge and spacious 1.5 washrooms. I needed extra towels and qe recieved them.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheldon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place! As well as the convenient location for the skytrain and shopping!
Stayed 3 nights in Mar 2025

10/10 Excellent

Yessenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and beautiful inside. The room was super spacious and lovely decorated. Lots of room and convenient parking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ari, Woodinville

Stayed 1 night in Feb 2025

10/10 Excellent

Keven

Stayed 3 nights in Feb 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Constanza Vidaurri

Stayed 2 nights in Feb 2025

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all prompt and polite and efficient when requesting a few fixes in residence room. Sirens all night long were a little annoying but being next to St. Pauls hospital it is to be expected.
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar

Stayed 10 nights in Jan 2025

8/10 Good

Jyll

Stayed 1 night in Feb 2025

10/10 Excellent

Meghann

Stayed 2 nights in Feb 2025

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy & comfortable for our stay. We wouldn't change a thing :)
Stayed 2 nights in Feb 2025

6/10 Okay

Alison

Business traveller
Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great size and nice and spacious
Stayed 2 nights in Feb 2025

10/10 Excellent

Kamyar

Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on site dining, convenient location and friendly staff. I made our first travelling experience with a young child stress free.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Don’t come for the pool.

Location was great! Staff were very friendly. The issues amount to management being cheap. Many of the families with children in the hotel stayed because of the pool. The hot tub water was murky brown and the jets weren’t working. The pool was frigid. There wasn’t adequate seating or towels. In our suite the shower handle was broken and we couldn’t switch to the hand held shower. The blanket for the sofa mattress had a number of holes in it from wear and tear. Even though the hotel boasts of soundproof walls, we heard sirens throughout the night during our stay. Not worth the price.
Stayed 2 nights in Feb 2025