La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Exterior
Lobby
Daily full breakfast for a fee
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Place, Vancouver Art Gallery
    ‪2 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(58 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.2 out of 10
Very good
(45 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Robson Street and 13 minutes by foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 60 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 42 per person
  • Covered self parking fee: CAD 60 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this place - always great.
Stayed 1 night in Oct 2025

10/10 Excellent

Abhinav

Stayed 1 night in Oct 2025

10/10 Excellent

Jemuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional down to a tee. Every point of contact we had was a pleasure, from the front desk staff, to Carlos the bell boy- even the welcoming and professional service we received in the lounge bar. The best part for us was being smack dab in the middle of Vancouver, and feeling a part of the city for at least a couple of days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, Fort St. John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residency suite was perfect, nice set up as far as sleeping to lounging. Very nice deck with sliding door, heat and cool worked well. Pool and hot tub very clean and quiet!
Stayed 4 nights in Oct 2025

6/10 Okay

Ivy May Rabor, New Westminster

Liked: Cleanliness
Does not provide complete toiletries
Stayed 1 night in Oct 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, way better than I expected . People really need to stop reading negative comments , I almost cancel my trip just because of some comments .. This hotel was truly 4-41/2 stars. Convenient , safe and comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Stayed 5 nights in Sep 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a beautiful 2 bedroom suite and it was so quiet. Even with the windows open there was hardly any city noise. A lovely place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Irit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 3 nights in Aug 2025

10/10 Excellent

Tate

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Calder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice kitchen.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ziqi, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean Room
Stayed 2 nights in Sep 2025

10/10 Excellent

Savas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the heart of downtown Vancouver.
Stayed 1 night in Sep 2025

10/10 Excellent

Hyunju

Stayed 1 night in Sep 2025

10/10 Excellent

John Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room love its central downtown
Stayed 1 night in Sep 2025

4/10 Poor

Edith

Stayed 2 nights in Sep 2025

6/10 Okay

Nelson

Travelled with partner
Liked: Amenities
Communication at front desk needs improvement! First, no detailed explanation of the amount withheld for our 3 night stay which was substantially higher than Expedia quote. Made me question our Expedia package. Second, a request to cancel overnight parking for the last 2 days of stay was made before we had even stayed a full first day was not acted on and resulted in an extra overnight charge of $55. Third, when checking out on final day, due to long lineups and need to get to airport, unable to speak with a live person to rectify their error. Unfortunately there is no ability to phone or email the front desk about these type of issues. Very frustrating.
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness
Room was dirty. Pool was good
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

6/10 Okay

Jorge, Santa Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s a good hotel in a great location. Good restaurants nearby and friendly staff. Our complaint is that our 2-bedroom suit only had ONE shower, which was a terrible surprise for us and quite frankly, unacceptable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a good downtown location. We found the property condition clean and well maintained. Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk. We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. It’s not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.
Stayed 3 nights in Sep 2025