La Grande Residence Vancouver at The Sutton Place Hotel

Property class: 4.5
VIP Access

Choose dates to view prices

Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Daily full breakfast for a fee
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Place, Robson Street
    ‪1 min walk‬
  • Place, Vancouver Art Gallery
    ‪2 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

  • Sleeps 3

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

  • Sleeps 3

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

  • Sleeps 5

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

  • Sleeps 5

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.4 out of 10
Very good
(48 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Robson Street and 11 minutes by foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, a steam room, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 60 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from March 18 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 42 per person
  • Covered self parking fee: CAD 60 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

julia

Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location fantastic rooms
Stayed 4 nights in Jan 2026

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Kid loved the pool. The kitchenette was very useful.
Stayed 3 nights in Jan 2026

4/10 Poor

Lakhjinder

Travelled with family and small children
Disliked: Property conditions & facilities
Sofa pull out mattress was horrible. tub squeaked when stepped in. No sound proofing, heard every siren from the street as if they were in the room as well as people talking in the hallway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Location was close to my office as well as restaurants. Highly recommend happy hour at Boulevard Restaurant.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chelsea

Stayed 1 night in Jan 2026

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic! Like our own appartment. The hotel was busy (it was new year's eve!) but our room was so peaceful and quiet. The hotel staff were great and very helpful. We will hopefully get the chance to stay there again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Holly

Stayed 3 nights in Jan 2026

10/10 Excellent

Sambhrama

Stayed 2 nights in Jan 2026

10/10 Excellent

Alison

Travelled with family
Liked: Amenities
Staff were accommodating, loved the suite
Stayed 3 nights in Dec 2025

10/10 Excellent

Char

Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is quite nice but dated. The location is very ideal and close to nearly everything you could imagine. The rooms were very spacious , we were traveling as a family with a dog so we appreciated that very much. The room had a few small things that could have been cleaner- a scum ring around the sink, the sliding glass windows were dirty, minor stuff but I did notice. Again a bit dated. The pool was nice, hot tub was nicer. The towels ran out when we arrived and staff had 50 or so towels delivered for the full pool that was very nice. My only real negative to say of this hotel was- 3 of 4 elevators were working during our whole visit. On check out time this became a real issue, one of the elevators was “stuck in 18” as I overheard from one of the bell hops. Leaving 2 elevators for people to check out, but then at the same time bell hops were taking peoples luggage down and perhaps blocking other floors from being able to use it? I’m not sure but for some reason we were left with 1 working elevator for 3 ppl and a dog. Every floor was loaded with ppl trying to leave. It took us 15 minutes to get off our floor and we had to split our family in two trips because it was so full.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kiran

Travelled with family
Liked: Amenities, property conditions & facilities
good service ; clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Kris

Stayed 2 nights in Jan 2026

10/10 Excellent

Shane

Stayed 2 nights in Dec 2025

10/10 Excellent

Jin Meng Bryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice big 1 bedder suite. Sofa bed was pretty comfortable. Comes with fully equipped kitchen, and very convenient with a supermarket (IGA) just beside the hotel. My kids loved the room. Staff was very pleasant as well. The hotel had 3 Self serve washers (CAD$3) and 3 dryers (CAD$2) which is very convenient for us. Seems to be in pretty high utilisation. I usually used them earlier in the morning which all washers and dryers were available. Hotel location was very convenient in the heart of downtown Vancouver in the shopping district. Metro was well within walking distances and many choices for good food!
Stayed 6 nights in Dec 2025

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Checkin was a frustrating experience. My booking was for 4 people but they only put towels for 2. Room felt aged and not up to the standard of a posh downtown hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brankica

Stayed 1 night in Dec 2025

8/10 Good

Dana

Stayed 3 nights in Dec 2025

10/10 Excellent

Chelsea

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and felt well taken care of. The room was clean, cozy, and exactly as described. The staff were friendly and professional, and the location was ideal for our plans. Everything went smoothly, and we appreciated the overall comfort and atmosphere of the hotel. Thank you for a nice stay — we’d recommend this hotel to others.
Stayed 3 nights in Dec 2025

10/10 Excellent

brianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 6 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

8/10 Good

Chaz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a kitchen, dining room, and living room making your stay more like home.
Stayed 2 nights in Dec 2025