SureStay Plus by Best Western Coquitlam

2.5 star property

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Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Suite, 1 King Bed, Non Smoking, Balcony
Free daily full breakfast
Suite, 1 King Bed, Non Smoking, Balcony
Suite, 2 Queen Beds, Non Smoking, Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Place, Place des Arts
    ‪14 min walk‬
  • Place, Lougheed Town Centre
    ‪2 min drive‬
  • Place, Vancouver Golf Club
    ‪3 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(24 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Queen Beds, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Hard Rock Casino Vancouver
Along with a fitness center, this smoke-free hotel has a sauna and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at SureStay Plus by Best Western Coquitlam, you'll be within walking distance of Lougheed Town Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from Hard Rock Casino Vancouver and 9 minutes from Simon Fraser University
  • Pets welcome for a fee
SureStay Plus by Best Western Coquitlam offers its guests a seasonal outdoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus by Best Western Coquitlam. Free self parking is available.

This Coquitlam hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 15 and close September 15.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 228 out of 1002 reviews
Rating 8 - Good. 390 out of 1002 reviews
Rating 6 - Okay. 217 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Rajendra

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

seungpil, kamloops

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff! thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Aug 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mohamad

Disliked: Amenities
Terrible experience and I think the hotel is going for sale
Stayed 1 night in Aug 2025

4/10 Poor

Dana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property said they were non smoking but from the moment you walked in to the hotel, the smell of old smoke was evident. The individual room was clean and nice. The breakfast was lackluster. The staff were very kind and understanding of our concerns of all of the common areas smelling of smoke and the smoke wafting in to our room under the door.
Stayed 4 nights in Aug 2025

8/10 Good

ashley

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTOPER

Travelled with family
Liked: Cleanliness, staff & service, amenities
A little run down.
Stayed 1 night in Aug 2025

8/10 Good

FRANCIS

Stayed 1 night in Aug 2025

10/10 Excellent

Queenie Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Elisha

Disliked: Cleanliness, staff & service, property conditions & facilities
I was so upset when we arrived to the hotel. The woman at the front desk told me my room wasn't pet friendly. We made this booking a couple weeks prior, and it was filtered by pet friendly when I booked. The lady said that specific room wasn't pet friendly. I totally understand some rooms aren't pet friendly...but it's your job to advertise that in the listing just like other hotels do. This isn't my first time bringing my dog, and other hotels always speficy when a certain room isn't pet friendly. I was more than willing to change rooms but she said they were all booked up. All of the other hotels I have ever looked though on expedia make sure to list when a room isn't pet friendly. Usually they put it in the discription or add that in brackets to the title of the room. Not this one. The lady waited until I was in tears stating that I might have to sleep on the street tonight to offer a solution. We drove 25 hours to get here. Her solution was to charge us an EXTRA cleaning fee ON TOP of our pet fee. That was totally unfair and uncalled for considering their lack of organization with their listing. I would never stay at this location again. I already paid nearly 300 to stay there for 8 hours to just sleep before fees. They lost business, because when I returned from Vancouver Island I purposely booked a different hotel the week after. That hotel didn't charge me a pet fee at all. will update if rectified.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
It is a reasonable place for people with budget. Good place for money.
Stayed 1 night in Aug 2025

10/10 Excellent

Kai

Stayed 3 nights in Jul 2025

6/10 Okay

Carsten

Liked: Amenities
Basic room breakfast is terrible
Stayed 1 night in Jul 2025

6/10 Okay

ANNALIESE

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff friendly & helpful. Elevator, hallway and room wreaked of stale smoke from the 90s (maybe even the 80s!). Kept ‘clean’ but layers of dirt overtime. Bed okay. Free parking.
Stayed 1 night in Aug 2025

6/10 Okay

Faryn

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything about this hotel was mostly good the only problem just happened to be a big problem. The bathroom was falling apart and there was water damage on most of the walls. The worst part was as soon as we got into the room I turned on the bathroom light and a german cockroach scurried across the floor. After my partner squashed that one we saw several more over the two days we were there. It was quite unsettling and definitely made the stay less comfortable than I was hoping for.
Stayed 2 nights in Aug 2025

6/10 Okay

Kirk

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk clerk very helpful even though she was new
Stayed 1 night in Aug 2025

10/10 Excellent

PATTI

Liked: Cleanliness, staff & service, property conditions & facilities
close enough to Vancouver BC and restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Desiree

Stayed 1 night in Aug 2025

8/10 Good

Bonnieca

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Hareem

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

WENDY

Liked: Cleanliness, staff & service
Quiet even tho we were near major traffic
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
We arrived 10 minutes early and our room hadnt been cleaned yet and the cleaning staff was on lunch. We were told no other room was available. By 330, our room still wasnt ready ( check in is 3) so they gave us a new room. Service was friendly the entire time, just frustrating that it wasnt ready on time. Our new room was a bit dirty, but the linens were clean. There was one girl working the breakfast area, and it seemed like it had just been very busy. Otherwise was ok.
Stayed 1 night in Aug 2025

8/10 Good

Charles

Stayed 5 nights in Jul 2025

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 2 nights in Aug 2025