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SureStay Plus by Best Western Coquitlam

2.5 star property

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Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Place, Lougheed Town Centre
    ‪3 min drive‬
  • Place, Hard Rock Casino Vancouver
    ‪3 min drive‬
  • Place, Simon Fraser University
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(23 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony

Family Suite, 2 Queen Beds, Non Smoking, Balcony

Family Suite, 2 Queen Beds, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Hard Rock Casino Vancouver
Along with a fitness center, this smoke-free hotel has a sauna and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at SureStay Plus by Best Western Coquitlam, you'll be within walking distance of Lougheed Town Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from Hard Rock Casino Vancouver and 9 minutes from Simon Fraser University
  • Pets welcome for a fee
SureStay Plus by Best Western Coquitlam offers its guests a seasonal outdoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus by Best Western Coquitlam. Free self parking is available.

This Coquitlam hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 15 and close September 15.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 224 out of 1010 reviews
Rating 8 - Good. 394 out of 1010 reviews
Rating 6 - Okay. 221 out of 1010 reviews
Rating 4 - Poor. 94 out of 1010 reviews
Rating 2 - Terrible. 77 out of 1010 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tara

While outside of the property and common areas / hallways were pretty run down, the room was clean and comfortable, and the staff was great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Hank

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not even a freezer on site anywhere to put our ice pak! Room was under construction. Half painted walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Charlotte

Travelled with family
Dated property and rooms. Beds were not comfortable. Breakfast was included but standard premade from local grocery store and area was quite small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. The room was too small for a fold out couch. We had to rearrange the furniture to open it. 2. The room was not clean. The floor was dirty; we had to ask for a broom to sweep the floor. 3. The fold out couch was broken; the sheet on the fold out couch was dirty and torn. 4. The blanket was so threadbare and quite ripped. We have photos. 5. The towels in the bathroom were so old, they were thin and rough. All in all, the room was tired and the carpet was dirty in both the room and the hallway. All this for just under $400 for the night.
The blanket
The blanket
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness
The staff were very friendly and welcoming, however, the public areas and the corridors could do with update and refresh. Would also be nice to have a decent sized bath towel.
Stayed 1 night in Jul 2025

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Hongming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and shower.
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Location was handy to where I needed to go. Had to get some Fabreeze to take care of the smell, partly created by dusty ac unit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Khairul, Edmonton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They did not accommodate our need cutting they did not have manager on site. The manager never replied to our messages.
Stayed 2 nights in Jun 2025

4/10 Poor

Marcela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Los pasillos del hotel y el ascensor tienen muy sucios los tapetes, casi me devuelvo a cancelar la estadia. Menos mal la habitacion no tenia tapete y eso me dio tranquilidad en quedarme, el ban̈o tiene el lavamanos roto y como no tiene ventilacion tiene hongos en el techo. El inodoro esta manchado. En algun momento algun huesped derramo algo en la mesa y nunca limpiaron ni la parrd ni el piso bien... se ve terrible. En general para una emergencia esta bien, pero para un viaje de descanso mejor buscar otra opcion.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & good rate. The 2 queen beds had decent space in the room and bigger bathroom than most places. Staff was very friendly. Lots of free parking. Decent breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kopila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Rhodora

Liked: Staff & service
Front desk were accomodating
Stayed 2 nights in Jun 2025

8/10 Good

Daly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff were friendly and informative. Room was clean, bathroom could use a renovation as it was showing age and use.
Stayed 1 night in Jun 2025

8/10 Good

Gagandeep, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service
Staff is welcomed upon arrival no worries about late night check in.Staff available all the time.very friendly staff rooms were clean but lobby carpet need to clean carpet was smelly other then that nice place to stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Carrie

Stayed 1 night in Mar 2025

8/10 Good

Olena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel.It is right by the highway. Easy to park and thw check-in was fast and nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Darrell

Stayed 2 nights in Jun 2025

10/10 Excellent

Hongming

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and friendly. The shower is strong and functions as a spa.
Stayed 1 night in Jun 2025

8/10 Good

Reza

Cleanse.
Stayed 1 night in Jun 2025