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Hotel Diana

3.0 star property

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Photo gallery for Hotel Diana

Exterior
In-room safe, desk, soundproofing, rollaway beds
Reception
In-room safe, desk, soundproofing, rollaway beds
Daily continental breakfast (EUR 10 per person)

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Specchieri, 449, Venice, VE, 30124
  • Place, St. Mark's Square
    ‪2 min walk‬
  • Place, St. Mark's Basilica
    ‪2 min walk‬
  • Place, Bridge of Sighs
    ‪4 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪44 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, soundproofing, rollaway beds

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, soundproofing, rollaway beds

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

In-room safe, desk, soundproofing, rollaway beds

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Room amenity

Single Room

7.0 out of 10
Good
(11 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

In-room safe, desk, soundproofing, rollaway beds

Twin Room

8.0 out of 10
Very good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Diana

Hotel with a bar, steps from St. Mark's Square
A bar/lounge, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Diana offers 27 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Diana. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Mark's Square and St. Mark's Basilica
As a guest of Hotel Diana, you'll find multilingual staff, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star Venice hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 April.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Comfort Diana
Comfort Diana Venice
Comfort Hotel Diana
Comfort Hotel Diana Venice
Diana Comfort
Comfort Hotel Venice
Comfort Hotel Venice
Hotel Diana Venice
Diana Venice
Hotel Diana Hotel
Hotel Diana Venice
Hotel Diana Hotel Venice

Hotel Diana Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 183 out of 931 reviews
Rating 8 - Good. 352 out of 931 reviews
Rating 6 - Okay. 208 out of 931 reviews
Rating 4 - Poor. 99 out of 931 reviews
Rating 2 - Terrible. 89 out of 931 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Lynne

Travelled with family
Liked: Cleanliness
Bathroom light did not work
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzzette

Liked: Cleanliness, staff & service, property conditions & facilities
Ayla the manager was excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Kristen

Travelled with family
Disliked: Property conditions & facilities
Very close to restaurants and square
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie S.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Miranda

Travelled with family
Liked: Staff & service
The staff were very kind, but it smelled like a sewer and the showerhead needs a good cleaning as it was covered in hard water and mildew.
Stayed 1 night in Sep 2025

6/10 Okay

Candace

Travelled with family
Disliked: Amenities
The location was fantastic. The room was nice. The problem was sewer off gases. Not sure if they came from our bathroom or the outside. The smell was quite gross. There were actually no staff at this hotel. We had to check in across the way at the neighbouring hotel. The man there was very nice but it took over an hour to get checked in as there was a line up and no other help. The breakfast was also nice but again at the other hotel. The hotel Diana seems to be just an extension of the other one(Pananda)
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Short walk from St. Mark plaza. Awesome location. Shower was a single stream of water but piping hot.
Stayed 2 nights in Aug 2025

8/10 Good

Charisse

Liked: Cleanliness, staff & service, amenities
The property is very close to Saint Mark's Square. And for the purpose of my creative business trip...my art show, filming for my Youtube channel, photo shoots...it was very convenient and helpful and made our project easily successful. Restaurants were all around. They were, however, high end restaurants although prices were comparatively reasonsble compared to cities like Los Angeles and New York. I really didn't stay at the hotel. My crew did. They had no complaints at all. Lobby was beautiful (I saw it because it was just right across my hotel, Antico Panada). Breakfast was served at Antico Panada. Both hotels must be owned by the same company.
Stayed 5 nights in Feb 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed is ok . Free breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We initially selected the hotel for its location as it is close to St Marks where we had some tours booked. The initial concierge was friendly enough but did not go out of his way to assist however the other staff were either non-committal or almost rude. There were no usual hotel amenities such as a kettle or toaster and upon asking we were told straight out no. The bathroom was quite cramped and very antiquated.
Stayed 4 nights in Jul 2025

8/10 Good

JULIANNE, CHARLOTTESVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was confused if breakfast was included in the price or not, but left too early in the morning for it to matter.
Stayed 1 night in Jul 2025

8/10 Good

Demetrus

Liked: Cleanliness
The property was fine. My room was on the 4th floor so had to walk up narrow stairs to get to it. The room was clean and I had no issues.
Stayed 1 night in Jul 2025

10/10 Excellent

marcela

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

marcela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good. Ceiling was leaking water. I found a towel on the floor behind tv where the water was falling, so the hotel was aware about the leak and booked the room anyway. Front person was rude unhelpful. I had to sleep in that room for the night. I will not go back to that hotel. Very very disappointed!!!
Stayed 1 night in Jun 2025

6/10 Okay

Cheng

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fine
Stayed 3 nights in Jun 2025

6/10 Okay

Aris

Travelled with family
Stayed 3 nights in Jun 2025

4/10 Poor

Jasmine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t recommend it, unfortunately. The only positive thing was the location. The hotel definitely needs renovation - it felt like a dungeon inside the rooms. Dirty carpet, old bathrooms, and a funky smell. Additionally, they really should provide better information about the check-in process. When I arrived, the reception was closed for some odd reason, and I had to check in across the street at hotel Panda.
Stayed 2 nights in Jun 2025

6/10 Okay

Leighann

Travelled with family

Convenient location

This was a great location off of San Marco square but overall it was a pretty basic setup. There wasn’t a reception desk (you check in and are served by the hotel across the alley) so if you need something you have to walk to the other hotel and ask the front desk receptionist - no phone to connect you to them.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebeca

Travelled with family
Liked: Property conditions & facilities, room comfort

Very comfortable and wheelchair accessible!!

WE LOVED ANS ENJOYED OUR STAY SO MUCH AT DIANA HOTEL. I am traveling with my grandma that is in a wheelchair and the staff was so friendly and helpful. Our room was spacious enough for a wheelchair and the bathroom was very accessible (no steps or bumps) for elderly people. The food at the restaurant was decent and overall we loved the decoration and how comfortable they made us feel. We will definitely be coming back at this hotel. 100% recommend if you plan to stay in Venice.
Stayed 1 night in Jun 2025

8/10 Good

Thanh Huong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great breakfast, great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo Henrique

Stayed 1 night in May 2025

6/10 Okay

Michael

Disliked: Room comfort
No where in the description did it say we would be staying in the ‘Garrett’ on the top floor of the hotel. The elevator only goes to floor 3 and you have to climb a tiny circular staircase to reach floor 4. Thankfully we only had carryon luggage because anything bigger would not have fit. The room did have a nice balcony overlooking an inner courtyard but had the poorest excuse for pillows we have ever come across. The breakfast was not worth the empty calories - bad coffee, stale croissants.
Stayed 4 nights in May 2025