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Hotel Dona Palace

4.0 star property

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Photo gallery for Hotel Dona Palace

A rooftop terrace with a hot tub, wooden deck, and a view of the cityscape.
Daily full breakfast for a fee
A lobby with a checkered floor, a chandelier, and a seating area with sofas and a table.
Front of property
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
San Marco 391, Venice, VE, 30124
  • Place, St. Mark's Square
    ‪1 min walk‬
  • Place, St. Mark's Basilica
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪6 min walk‬
  • Airport, Treviso (TSF)
    ‪184 min drive‬

Room options

View all photos for Single Room

A hotel room with a red headboard, a bed with white bedding, two wall-mounted lamps, and two framed pictures on the wall.

Single Room

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Suite

A bedroom with a large bed, wooden beams, a nightstand, and a bedside table with lamps.

Executive Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite

Royal Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Suite

A hotel room with a red carpet, a large bed with gold accents, two chairs, a small table, and a window with curtains.

Comfort Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Comfort)

Junior Suite (Comfort)

Junior Suite (Comfort)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Junior Double or Twin Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

A hotel room with a bed, a table with a cup, wooden beams, and curtains.

Junior Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a wooden floor, a patterned wall, and a view of a historic building through a window.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a chair, a small table, and patterned wallpaper.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa)

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a lamp, a chair, and a mirror.

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Classic)

Junior Suite (Classic)

Junior Suite (Classic)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Dona Palace

A bar/lounge, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Dona Palace offers 27 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Dona Palace. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from St. Mark's Square and St. Mark's Basilica
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the historic Hotel Dona Palace.

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.
VENIXINO - Onsite cocktail bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • VENIXINO

Things to do

  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.
Property Registration Number IT027042AIBCLRQXOK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Hotel Dona Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darby

Liked: Cleanliness, staff & service, amenities
Location and staff were excellent!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Lovely staff and good central location Would stay here again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the courtyard for a late day drink, and the breakfast room. My room was small but adequate. Comfortable bed. Great shower.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Silvina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, charming property, great service and breakfast.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again. Great location, service and breakfast was delicious.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Thomas

Excellent accommodations. Very close to everything in Venice. Staff incredible.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, friendly and accommodating staff and beautiful property and area.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, clean and spacious rooms!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about this hotel. Would definitely stay here again!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Khosro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very good room, worth the price you pay
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Silke Ute Susanne

Location excellent.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very close to the Cathedral.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff Clean, large room Convenient location. Only down side was the outdoor lights over the canal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to everything for sightseeing.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would stay again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room and it was in a good location.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff are absolutely amazing.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there. The staff is friendly and the breakfast is very good. Also the hotel's location is very good since it is a couple of minutes away from the Termini station.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing stay from check in to check out four days later. Front desk is outstanding in being so helpful during our stay, especially Stephnie.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

dennis

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel with everything around it, shops and restaurant's. Would highly recommend.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Selvy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! So clean and beautiful. The lounge area is so nice. And an amazing location!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the canal, big room, clean and full of amenities.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Bonnie

Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful hotel located on a canal and only a couple of blocks from St. Mark’s square. The staff was personable, my room was very nice and breakfast was wonderful.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent. Service was above and beyond. The staff was very helpful with all my transfers.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, right on canal! Clean and beautiful
Stayed 1 night in Jul 2025