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Novotel Venezia Mestre Castellana

4.0 star property

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Photo gallery for Novotel Venezia Mestre Castellana

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Bar (on property)
Lobby
Gym
Exterior

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Via Alfredo Ceccherini 21, Mestre, VE, 30174
  • Ferretto Square
    ‪16 min walk‬
  • Ospedale dell'Angelo
    ‪2 min drive‬
  • Porto Marghera
    ‪5 min drive‬
  • Venice (VCE-Marco Polo)
    ‪10 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Venezia Mestre Castellana

Family-friendly hotel with a 24-hour fitness center and a seasonal outdoor pool
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Novotel Venezia Mestre Castellana offers 215 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. This Mestre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Venezia Mestre Castellana. During your stay, you'll be within walking distance of Porte di Mestre Shopping Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at PEOPLE BISTRO', a bistro that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, bike rentals, and a playground
  • 11 minutes by car from Piazzale Roma and 12 minutes from Grand Canal
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Novotel Venezia Mestre Castellana offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Novotel Venezia Mestre Castellana. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Mestre hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
PEOPLE BISTRO' - This bistro specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available
  • Secured, uncovered parking on site (EUR 9 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PEOPLE BISTRO'

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Foosball table
  • Playground
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,714 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Uncovered self parking fee: EUR 9 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1C6L4Z7DB
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 27 and close September 17.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Novotel Mestre
Novotel Venezia
Novotel Venezia Castellana
Novotel Venezia Castellana Hotel
Novotel Venezia Castellana Hotel Mestre
Novotel Venezia Mestre
Novotel Venezia Mestre Castellana
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Mestre
Novotel Venezia Mestre Castellana Hotel Mestre

Novotel Venezia Mestre Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 416 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Manuel

Travelled with family
You need to do the updated your service
Stayed 15 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zoran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with proper services
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Merrimack

Travelled with family
Liked: Staff & service
Close to public transportation. Clean and updated.
Stayed 2 nights in Nov 2024

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Review for our stay

Hotel was clean and late check in went all good. Only issue was we stayed 4 of us in total in room (2 adult and 2 children) but only provided 2 bed. One bed wasn't comfortable at all and the blanket in one bed was for single person.
Stayed 3 nights in Oct 2024

6/10 Okay

Shady

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
there was no AC in the rooms and the staff there tried to convince me that this is the Italian law to shut the AC in October, although i didn't find any law saying this. Moreover, they asked me to open the window despite my room was in the 6th floor and there is not safety film installed in the windows. I had a picture for insects that are on the window from outside. Also, the staff don't speak English and even some of the signs in the rooms are translated incorrectly. I asked for one extra pillow, they brought me an extra towel.
Stayed 4 nights in Oct 2024

6/10 Okay

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A basic modern hotel with all the facilities you would expect. Let down by cost cutting such as small, disposable paper cups in the room instead of glasses, and mugs for tea etc. the infrastructure in the rooms is looking tired and worn, albeit serviceable. The food was good - apart from the dried out focaccia (avoid) - and the breakfast staff were lovely
Stayed 7 nights in Sep 2024

10/10 Excellent

kerry, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly as it seems very comfortable
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi speed is very low; 8mb Mini fridge temp adjustment lever is broken Can be noisy if there’s an event in the hotel Not enough towels in the room USB ports next to bed not working and only 2 electric outlets available in the room Pool was closed; this was the main reason we chose this hotel over the others At best, this should be a 3 star hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Resma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Sep 2024

8/10 Good

DILIP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NOT FAR AWAY FROM VENICE CITY
Stayed 3 nights in Sep 2024

8/10 Good

amber

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was phenomenal! Staff was very friendly and accommodating.
Stayed 1 night in Sep 2024

4/10 Poor

Jignesh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I wont recommend
Stayed 2 nights in Sep 2024

4/10 Poor

Shelley

Travelled with partner
Disliked: Staff & service
Location was ok, tons of tour buses. Shower access in the room was awful. Very limited space for the toilet. Server for the lunch buffet was useless. Food was sparse and cold, no desserts, you have to beg for a coffee or more water. No service at the pool area during most of the day. The pool does not open till 11:00 and closed at 8:00. Not great if you want to get in a workout.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vincenzo, GIAVENO

Liked: Cleanliness, property conditions & facilities
All perfect
Stayed 1 night in Aug 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the hotel during my 3-night stay with my mother. The staff was wonderful—attentive and professional. The room was spacious with very comfortable beds, and the bathroom was also generously sized. Breakfast was excellent, offering a wide variety of options. I gave the hotel 4 stars because, in my opinion, it’s starting to feel a bit dated. The shower water temperature fluctuated between hot and cold, making it difficult to shower comfortably. The pillows were also not very comfortable; one was a thin, soft square, while the other was too hard (my mother had the same experience). On the last day, I used the pool changing rooms before heading to the airport. While it was convenient that they offer this service, the changing rooms were disappointing—unclean and not up to the standard of a four-star hotel. Overall, it’s a good hotel, and I’ll probably stay there again.
Stayed 3 nights in Aug 2024

6/10 Okay

Junaid

Travelled with family
Liked: Staff & service
I think the cheaper price is explained by the 10 min walk to the bus stop where u get the bus to Venice. Only real criticism is there was only one plug per family room to recharge 4 phones.
Stayed 5 nights in Aug 2024

2/10 Terrible

Rabia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to anyone because of the unaccomodating staff and customer service. They don't know how to be flexible and understanding with their customers. I will never stay at this facility where customers are not being taken care of.
Stayed 1 night in Aug 2024

8/10 Good

LIN KAN

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024