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The Castle at Swan Lake

3.5 star property
VIP Access

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Photo gallery for The Castle at Swan Lake

View from property
King Executive Suite
Seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view
King Executive Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Pet-friendly

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Splashdown Vernon
    ‪4 min walk‬
  • Swan Lake
    ‪12 min walk‬
  • Historic O'Keefe Ranch
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
A restaurant, a hot tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of The Castle at Swan Lake's great location. During your stay, you're just a quick walk from Splashdown Vernon. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from Splashdown Vernon and a 3-minute drive from Swan Lake
  • Dogs welcome for a fee (restrictions apply)
The Castle at Swan Lake offers its guests a hot tub and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

The Castle at Swan Lake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a relaxing getaway. Had a fantastic dinner at the Bistro, enjoyed the hottub and the rooms are fantastic! Will stay again for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the lack of parking near our room. This was literally the most minor of inconvenience as we just had to walk from the neighboring parking lot. The front desk personel were incredibly friendly and helpful, 5 stars for them. Our suite was great, very clean, quiet and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey, Edmonton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suites and view.
Stayed 2 nights in Mar 2025

8/10 Good

Allan

Stayed 1 night in Mar 2025

10/10 Excellent

Vanson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good quality hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kirsty

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew, Balfour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Mar 2025

8/10 Good

Sherry

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the big rooms, works well for a family with grown children.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Coralee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities
Awsome
Stayed 1 night in Jan 2025

10/10 Excellent

robert, aurora

Travelled with family
Liked: Cleanliness
Friendly staff, excellent restaurant... great room/suite.
Stayed 1 night in Feb 2025

10/10 Excellent

brenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle is unusual in a very good way, I felt right at home & very friendly staff. It will be my go-to place in Vernon.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

amanda

Liked: Cleanliness, staff & service, property conditions & facilities

Get away trip

Nice amenities but a bit far from town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very very spacious and clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved this gorgeous hotel. Very unique and fun. Good location, super comfortable and a great set up. Thank you.
Stayed 2 nights in Jan 2025