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Best Western Plus Hotel De Capuleti

Property class: 3
VIP Access

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Photo gallery for Best Western Plus Hotel De Capuleti

A modern spa area with a stone wall, wooden benches, and a glass partition.
A modern reception area with a wooden reception desk, a black leather bench, and green plant-covered ceiling panels.
A modern kitchen with wooden accents, a central island with various food items, and a large window providing a view of the outside.
A hot tub in a room with stone walls and a wooden floor.
A modern spa area with a stone wall, a pool, and a sauna.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Del Pontiere 26, Verona, VR, 37122
  • Place, Piazza Bra
    ‪6 min walk‬
  • Place, Verona Arena
    ‪8 min walk‬
  • Place, Juliet's House
    ‪11 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Single Bed (Bed is French Bed)

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a potted plant.

Standard Room, 1 Single Bed (Bed is French Bed)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a dark headboard, a bedside table with a plant, and a large window with curtains.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 King Bed

A hotel room with two beds, wooden ceiling beams, a bedside table with a lamp, and a view of a corridor.

Standard Triple Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plus Hotel De Capuleti

This smoke-free hotel features a full-service spa, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and spa services. Housekeeping is available on request.
Best Western Plus Hotel De Capuleti offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Verona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Namasté. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Hotel De Capuleti. During your stay, you're just a quick walk from Verona Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Verona Arena and Juliet's House
  • Airport shuttle service available for a fee
Best Western Plus Hotel De Capuleti offers its guests a full-service spa, a hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel De Capuleti.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the riverwalk

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (101 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 4 floors
  • At least 80% organic food
  • Built in 1964
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 5.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Hotel De Capuleti offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1DO5QAUY8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 360 out of 616 reviews
Rating 8 - Good. 206 out of 616 reviews
Rating 6 - Okay. 37 out of 616 reviews
Rating 4 - Poor. 9 out of 616 reviews
Rating 2 - Terrible. 4 out of 616 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness
Place was clean, nice location, excellent staffing, amazing stay!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, perfect location and really nice staff. I would recommend
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal choice for a 3 or 4 night stay in Verona location is good 10 to 15 minutes stroll to arena. Would recommend.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Vladimir

Liked: Cleanliness, staff & service
I had a very nice stay here. The entire hotel, including my room, was exceptionally clean. I loved that the room was equipped with Alexa—using voice commands just to turn the lights on and off felt very high-tech and convenient! There were a few small, minor issues with the bathroom, but nothing that ruined the stay. Overall, a great modern hotel!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. The room was very clean and the hotel is very nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property, well located, delicious breakfast, I definitely recommend this hotel
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jaime

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel in a nice place
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , breakfast is great , polite and helpful front desk , I would recommend it.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Tarja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on a quiet street, a short distance from the sights, the historical center. The room was clean, modern, comfortable. The breakfast was sufficiently varied. Very good gluten-free options, fresh from the oven. Was available on request. We did not use the other services of the hotel.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Nicolas

Liked: Staff & service, property conditions & facilities, room comfort
very good hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time a good experience at this hotel.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Great hotel in super location for The Arena and Old Town
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Joanne Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and larger than expected. The staff were fantastic they were so helpful and everyone was very polite. Kettle and tea/coffee making facilities and fridge in the room. The balcony overlooks the road, but it wasn't busy and you can see the city wall from the balcony. Nice little coffee shop/cafe next to the hotel as an alternative for breakfast. Hotel allowed us to drop our luggage off before check in and also stored it for us after checkout. Room was spacious and clean, bathrooom was well equipped with a huge shower! Location was great as 5-10 minute (flat) walk to the Arena and Piazza Bra. Would definitely return.
Bathroom
Twin Room
View from balcony of city wall
Twin room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ULISES

Liked: Cleanliness, amenities, property conditions & facilities
Everything very much nice and clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Modern, clean and great location!
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay to explore Verona

Great hotel, friendly staff, and well located to explore Verona. It’s also not too far from the train station by bus or walking. Overall an enjoyable stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Arena and amenities, good local restaurants and very friendly and helpful staff
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly; the room was very clean.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very good staff.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large, clean and comfortable. It was close to everything. We would stay there again if in Verona. The breakfast was good but we had to pay extra for it.
Stayed 2 nights in Sep 2025