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SHG Hotel De La Ville

4.5 star property

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Photo gallery for SHG Hotel De La Ville

Daily continental breakfast (EUR 12 per person)
Lobby
Bar (on property)
1 bedroom, minibar, in-room safe, desk
Front of property

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Viale Verona, 12, Vicenza, VI, 36100
  • Fiera di Vicenza
    ‪3 min drive‬
  • Piazza dei Signori
    ‪3 min drive‬
  • Basilica Palladiana
    ‪3 min drive‬

Room options

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 6 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

7.8 out of 10
Good
(11 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Classic Double Room Single Use

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

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includes taxes & fees
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About this property

SHG Hotel De La Ville

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
SHG Hotel De La Ville offers 118 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SHG Hotel De La Ville. During your stay, you'll be within walking distance of Giardini Salvi. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine while dining at Hotel De La Ville
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Giardini Salvi and Municipal Theater of Vicenza
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury SHG Hotel De La Ville. Free self parking is available.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel De La Ville - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel De La Ville

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 18 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT024116A1DXG46OOZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De La Ville Vicenza
SHG Hotel Ville Vicenza
Vicenza Ville
Ville Vicenza
Boscolo De La Ville Hotel Vicenza
Boscolo De La Ville Vicenza
Hotel Ville Vicenza
SHG Ville Vicenza
SHG Ville
SHG Hotel De La Ville Hotel
SHG Hotel De La Ville Vicenza
SHG Hotel De La Ville Hotel Vicenza

SHG Hotel De La Ville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 187 out of 540 reviews
Rating 8 - Good. 216 out of 540 reviews
Rating 6 - Okay. 78 out of 540 reviews
Rating 4 - Poor. 43 out of 540 reviews
Rating 2 - Terrible. 16 out of 540 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Josip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with two children and the room was big. Very nearby is good pizzeria,walking distance, and was very convenient with children to have dinner.
Stayed 1 night in Nov 2024

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with very good facilities, but in a rather run-down area of town. Going a few blocks away from the city centre, the side roads seem to be something of a red-light zone
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilena

Stayed 2 nights in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Stayed 1 night in Aug 2024

6/10 Okay

Tonya

Liked: Cleanliness, staff & service

Cheap clean hotel near station

A cheap option within walking distance of Verona train station. It’s an old but functional hotel and our room was clean. The area outside isn’t very nice for walking (a few homeless people hanging around) but the hotel has a car park so driving is an option. Also if you are coming from a big city you’ll be used to this - it’s just not the image I had in my head of Verona (opera & posh restaurants serving truffles and good wine was more my expectation)
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Mike

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!!!

Do not stay here!
Stayed 1 night in Mar 2024

2/10 Terrible

Victor Haddad

Stayed 1 night in Mar 2024

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rustic

The staff tried their very best to make our stay good. The poor hotel is in desperate need of a lot of maintenance. We had broken door handle, mold above the shower, leaking rain in the hallway. The neighbour hood is sketchy as well in evenings
Stayed 1 night in Mar 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Frank Anthony

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with family
Liked: Amenities
large quad room that was clean. air conditioned. room for parking.
Stayed 2 nights in Sep 2023

6/10 Okay

SHINICHI

Average
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Debbie, APO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across the street from a bus stop. The bus will take you to the city center, the mall, the train station, bus station or the nearby US military base. It also walkable to downtown if you feel like it. There are some restaurants within walking distance it the hotel has nice one. The breakfast buffet is very nice. The rooms are of a decent size and the staff is kind and helpful.
Stayed 4 nights in Aug 2023

8/10 Good

Calin

Travelled with family
Liked: Cleanliness, staff & service
OK
Stayed 1 night in Jul 2023

10/10 Excellent

Susan E.

Travelled with family
Nice large family room easy access for train into Venice
Stayed 2 nights in Jul 2023

4/10 Poor

Pierluigi

Disliked: Cleanliness, property conditions & facilities
A four-star dreaming of being a two-star. I am sure that, maybe in its heyday, Hotel de la Ville was a prime business. Clearly, those days are long gone. The rooms, the corridors, the building in general is clearly dating, but management resorts to one of the oldest tricks in the trade: keep a decent lobby, just to save face. Quite large (50, 80 even 160 people) one-night groups from countries not known for their high sanitation standards travelling on low-low-cost tours along with very, very blue-collar guests, some of them carrying huge dogs, seem to be its market niche. Imagine. In all fairness, Hotel de la Ville delivers the quality corresponding exactly to the price it charges, thus meaning: cheap is cheap and a four-stars, in reality, is a two-stars. I should not complain either about a €3 breakfast even if it includes staled cornetti, runny scrambled eggs, expired milk, badly kept yoghurt, awful coffee and ¾ foam, rather cold capuccinos or a $80 room with bad housekeeping. To add insult to injury, Hotel de la Ville is located in a tough neighborhood where strange, suspicious characters from a shelter next door continuously hover around the property, especially at night.
Stayed 7 nights in Jun 2023

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
All nice thanks
Stayed 1 night in May 2023

10/10 Excellent

Zuleika

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were super comfortable.
Stayed 1 night in May 2023

4/10 Poor

Haim

Disliked: Room comfort
Stayed 1 night in May 2023

10/10 Excellent

Margarita

Stayed 3 nights in Mar 2023

8/10 Good

Shanmugathaasan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Feb 2023