Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Fridge, microwave, stovetop, coffee/tea maker
Front of property
Lobby
Basic Studio, 1 King Bed | Private kitchenette

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(123 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(82 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(106 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Helms Inn

Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have really good things to say about the accommodations, from the overall comfort and cleanliness to the spaciousness and comfy beds
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1038 out of 1488 reviews
Rating 8 - Good. 376 out of 1488 reviews
Rating 6 - Okay. 55 out of 1488 reviews
Rating 4 - Poor. 15 out of 1488 reviews
Rating 2 - Terrible. 4 out of 1488 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is freshly updated. Hotel staff are friendly
Stayed 1 night in Sep 2025

6/10 Okay

Dayle

Travelled with partner
Liked: Cleanliness, staff & service
The room we were assigned was very dark, with minimal natural light. The condition of the bathroom was below average, and lots of items had been repaired not very well. Room was clean, and comfortable. Upstairs guests could be heard when moving around and when using taps or WC. Fee we had to pay for settling our account in a different currency was ridiculous, and to add insult they charged an additional 5% on top again,and amounted to over $180.00 extra. Be aware.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark, Kalispell

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mary, newmarket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, we found this to be a great hotel!! We booked the one bedroom suite with two queen beds. The beds were soooo comfortable!! The suite also had a pull out bed / couch which we did not use. I loved the efficiency kitchen as it made it very easy to have breakfast and coffee before heading out for the day. I was, however, surprised to learn that there was no elevator in the building we were in, which was fine for every day use, but when you have 4 pieces of luggage to carry up to the third floor, not so great!
Stayed 4 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen facilities were excellent and well stocked with things you may need.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk, clean comfortable well equipped room, excellent location
Stayed 4 nights in Sep 2025

10/10 Excellent

Jocelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really comfy bed. No complaints, would 100% recommend
Stayed 2 nights in Sep 2025

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
It is quaint and very conveniently located near the Parliament Buildings and Harbour. Room itself was nice and clean but the air conditioner was very loud.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria Getaway

Handy location. Easy walk to restaurants and activities in the downtown area. Stayed in a spacious suite with a full kitchen. Parking lot was well lit but can’t always get a spot if you get in late. Parking available in lot next door though. Will be arranged by the front desk.
Stayed 7 nights in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, clean,quiet comfy beds and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem of a boutique hotel in the heart of downtown. Amenities were great and we will definitely stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Jutta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for exploring downtown Victoria
Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Stayed 6 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

David, Truro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Our room with a kitchen was a good size and equipped for cooking our own meals if we wanted
Stayed 3 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Sep 2025

6/10 Okay

jacquie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was tired and dated Cracked sink Bath had stains Large bed
Stayed 3 nights in Sep 2025

10/10 Excellent

Hengda

Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again and would not hesitate to recommend Helms Inn for a stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Willy

Stayed 1 night in Sep 2025