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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Lobby
Double Room
Property grounds
Basic Studio, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(84 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(107 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior detail
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4.7 out of 5, Exceptional, 1,804 reviews
The price is €81
includes taxes & fees
9 Feb - 10 Feb
James Bay Inn Hotel & Suites

About this property

Helms Inn

Hotel in Victoria, 9-minute walk to Victoria Harbour
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have really good things to say about the accommodations, from the overall comfort and comfy beds to the cleanliness and spaciousness
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1056 out of 1511 reviews
Rating 8 - Good. 378 out of 1511 reviews
Rating 6 - Okay. 58 out of 1511 reviews
Rating 4 - Poor. 15 out of 1511 reviews
Rating 2 - Terrible. 4 out of 1511 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious to relax. Room is updated and included a kitchenette that has everything needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service
Clean room, great staff! Lovely stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brooke

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazingly clean and so comfortable. The location is 11/10 as well!
Stayed 1 night in Nov 2025

8/10 Good

T. Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and nice suites.
Stayed 7 nights in Nov 2025

4/10 Poor

Marlene

We booked a king studio for a week, which we did last year as well. This year’s room feels much smaller and quite crowded, so we feel that we have been downgraded from what we were charged. The stairs are an issue for me as well, which is recent due to a hip problem which I’m experiencing. We requested a king studio earlier this week but were told nothing else is available. We are here with a few others for an annual family gathering. The staff have tried to be helpful, the bathroom is very good, and the main room is definitely clean and attractive, just feels quite cramped. We are still hoping to be able to move to a roomier suite with no stairs after the weekend.
Stayed 1 night in Nov 2025

8/10 Good

Tara

Business traveller
Liked: Cleanliness
I've stayed here twice now when I'm down in Victoria for work and it's the best value / best location during off season in Vic. Always clean, everything you need in the kitchen space, etc. It is definitely an older space, but it's been renovated and the only space that is lacking is the shower, I would say. There is definitely some visible pink mould / repairs to the grout lines needed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Helms Inn numerous times and the rooms are clean, the staff always pleasant and helpful, and the location is ideal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Wonderful location, very clean and the staff are very helpful and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay, the only negative is the parking lot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and with the convenience of a well equipped kitchen. Like a mini apartment.
Stayed 1 night in Oct 2025

10/10 Excellent

Karin M

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, very clean accommodations. Loved having kitchen facilities to make snacks and meals. Would definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Victoria Barton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service, everyone was so helpful, we had a lightbulb blow during our stay in our kitchen and it was fixed immediately! Definitely be staying here again when we go back to Victoria!
Stayed 8 nights in Oct 2025

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2025

10/10 Excellent

David, Poulsbo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Lauren

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, suite was spacious, clean and comfortable. Building is historic and renovated. Area is beautiful, across the street from Beacon Hill Park and a short walk to Legislative grounds, marina and restaurants.
Stayed 11 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff. Area was very walkable and felt safe.
Stayed 1 night in Oct 2025

8/10 Good

Zun

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good, the pricing of the king-size rooms are attractive. Just hope there can also be hand soap available in each room, that'll be fantastic.
Stayed 1 night in Oct 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in every respect. Only thing, the parking lot is handy but very tight getting in and out.
Stayed 1 night in Jul 2025

8/10 Good

Lonnie, Chilliwack

Stayed 1 night in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place for extended stays. They provide all you need! Laundry facility was appreciated.
Stayed 4 nights in Oct 2025

8/10 Good

Laurie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and with a kitchenette

Very close to the port and museums (walking distance), and the room was convenient with a kitchen to cook or reheat leftovers.
Stayed 2 nights in Oct 2025

6/10 Okay

May Ann

There was a liquid spill/marks under the dining table when we first check in,the sofa wasn't really smells good and the bed, was really nicely made but doesn’t smell fresh.the room service came twice in our 4 days stay.we were in a suit room
Stayed 4 nights in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025