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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Lobby
Property grounds
Basic Studio, 1 King Bed
Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(129 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(91 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(115 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Helms Inn

Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have really good things to say about the accommodations, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1070 out of 1520 reviews
Rating 8 - Good. 375 out of 1520 reviews
Rating 6 - Okay. 57 out of 1520 reviews
Rating 4 - Poor. 14 out of 1520 reviews
Rating 2 - Terrible. 4 out of 1520 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly staff ,clean suite, comfy bed, great location for a reasonable rate‼️
Stayed 1 night in Jan 2026

8/10 Good

Paula

Stayed 8 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large studio with kitchenette. In the corner. Excellent. Quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room size with full kitchen...walking distance to everything...a gem.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shashank, Vancouver

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean and location is awesome
Stayed 2 nights in Jan 2026

10/10 Excellent

penny

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean and quiet and convenient
Stayed 1 night in Jan 2026

10/10 Excellent

Stacey

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean quiet and comfortable. Staff were pleasant, friendly and helpful. Great deal for price!
Stayed 1 night in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Cygni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Perfect and comfortable for 2 of us. Having the beds in a bedroom with separate living space was nice. Very clean and beds were very comfortable. The bathroom cabinet didn’t shut so was a bit in the way but nothing that impacted our stay. Excellent location in downtown Victoria.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Kitchen was fairly well equipped. It could use a vegetable peeler and a shredder. Heat was good. Did not need air conditioning.
Stayed 12 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Big clean room, staff were incredibly kind. We couldn’t have asked for a better stay!
Stayed 3 nights in Jan 2026

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean comfortable room. Liked the kitchen.
Stayed 1 night in Dec 2025

8/10 Good

DJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Great location. Would highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Caralee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice affordable place to stay. Lovely staff and comfy beds. Fully equipped kitchens.
Stayed 5 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The amenities were good It was nice to have a renovated room but the couch seemed old and smelled making the stay less enjoyable as in the past
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our third time staying at the Helm's Inn. We love the location and that rooms have kitchenettes so that we can make meals daily. It is close to downtown, across for a beautiful park. Unfortunately our stay was not as pleasant as before. The room had a strong odor for the first few days after we arrived. Also, our room was much smaller than the other rooms in the past. The bedroom was cramped and the living area was small which was not the case the other times although we booked the same style of room as always. Staff are helpful and the room was very clean but the odor and room size made the Helm's Inn a less appealing option for the next time we visit Victoria.
Stayed 8 nights in Dec 2025

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
Good value for Victoria inner harbor location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

All very good
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the fact that there were no carpets in the rooms. It was extremely clean. The staff replaced our towels, even though they had minimal staff during Christmas holidays. Everyone was really friendly, attentive and helpful.
Stayed 7 nights in Dec 2025