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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Lobby
Fridge, microwave, stovetop, coffee/tea maker
Front of property
Basic Studio, 1 King Bed | Private kitchenette

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Victoria Harbour
    ‪7 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪8 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.4 out of 10
Exceptional
(122 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(104 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Helms Inn

Hotel with a 24-hour front desk, 9-minute walk to Victoria Harbour
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have really good things to say about the accommodations, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • Just a 4-minute walk from Royal BC Museum and 9 minutes by foot from Victoria Harbour
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1019 out of 1465 reviews
Rating 8 - Good. 375 out of 1465 reviews
Rating 6 - Okay. 56 out of 1465 reviews
Rating 4 - Poor. 11 out of 1465 reviews
Rating 2 - Terrible. 4 out of 1465 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable stay.
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, good rooms

Quick stay, tried to check in at midday but room wasnt available, but the staff were super friendly. Coffee for those weary travellers and laundery at $3 which takes about 40 mins for a wash and 35 mins to dry said wash. Centrally located, actually, a great location for getting around the park and the city centre.
Stayed 1 night in Aug 2025

8/10 Good

Jessica, Okotoks

Travelled with family
Liked: Cleanliness, property conditions & facilities
Really conveniently located to explore downtown Victoria. We were pleasantly surprised at how spacious and well equipped the room was! Lots of dining options close by, easy walk to fisherman’s wharf and grocery stores. Would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly. Room was quite large. Only issue is the bathroom was a little small, could have been cleaned better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room Ear plugs recommend if you aren’t on the third floor
Stayed 2 nights in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, kitchen facilities were great, nice bathroom. very clean. Staff were super. One issue, AC was very noisy and disrupted our sleep - we could not switch off and open a window due to busy road noise
Stayed 3 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to many places of interest
Stayed 2 nights in Aug 2025

10/10 Excellent

Lola

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown and food options. Bed was very conferable. Parking is limited.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. Very clean, quiet property. Staff was very courteous. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed before. Great location - close to Beacon Hill Park. Dallas Road. Downtown with great pubs, breweries, restaurants and shoppings. Rooms are clean. Quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

jennifer

Stayed 3 nights in Jul 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to all the major sites and downtown as well as Beacon Hill Park. Smallish room but well laid out and comfortable. The staff were very helpful and complimentary coffee was always available. There was a lovely courtyard in the back and that was a relaxing area to sit and enjoy a coffee and read. Complimentary newspaper was also provided. Really, the only negative was the noisy air conditioner which we opted to turn off when we went to bed so we could sleep. However, it certainly worked well and kept the room niceand cool. Our room was located near the main road so traffic could be a bit noisy at times especially if there were sirens from ambulances or police cars going by. However, the majority of the rooms do not face the road and would be much quieter. We would book here again for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorne and Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great!

Third time staying here with each stay in a different building. Great location! Free parking too. Friendly staff. Easy walking distance of attractions, restaurants and pubs and shopping too. Only noted one minor issue on this stay. The kitchen cupboards insides were in need if a wipe. Otherwise an enjoyable stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, staff was friendly and helpful and the room was quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Landen

Stayed 1 night in Jul 2025

10/10 Excellent

Rosamie, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 2 nights in Jul 2025

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a family stay in Victoria!

Perfect location, right beside the royal BC museum, 2 minute walk to Parliament, and short 5-10 minute walk to central downtown. Convenient that it has a full kitchen that is fully stocked with utensils/pans/plates/bowls/cups/cutting board/knives/scissors, even with dish sponges, dish detergent, paper towels, dish cloth, kitchen towel, full size fridge/freezer, stove, oven (with baking pan!), microwave, toaster, kettle, coffee maker that actually makes good strong coffee for a hotel. Lots of lighting, not like your typical very dim Hotel room. Sofa bed that comes with a full size extra futon mattress so it is very comfortable. Old building but very clean. Very happy with this hotel!
Stayed 3 nights in Jul 2025