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Holiday Inn Express & Suites Victoria - Colwood

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Victoria - Colwood

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Free continental breakfast
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
318 Wale Road, Colwood, BC, V9B 2W3
  • Place, Elements Casino
    ‪10 min walk‬
  • Place, Royal Roads University
    ‪12 min walk‬
  • Place, Hatley Castle
    ‪19 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Wet Bar, Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Wet Bar, Pet Friendly)

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Victoria - Colwood

Hotel in Colwood with a 24-hour fitness center and an indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Holiday Inn Express & Suites Victoria - Colwood offers 80 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites Victoria - Colwood. During your stay, you'll be within walking distance of Elements Casino. You'll find features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free continental breakfast offered
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Elements Casino and Royal Roads University
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Victoria - Colwood offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. Event space at this hotel measures 350 square feet (33 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Victoria - Colwood. For a fee, parking is available.

This Victoria hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (surcharge; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Shopping

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Victoria Colwood Hotel
Holiday Inn Express Colwood Hotel
Holiday Inn Express Victoria Colwood
Holiday Inn Express Colwood
Holiday Inn Express Suites Victoria Colwood
Holiday Inn Express Suites Victoria Colwood by IHG
Holiday Inn Express Suites Victoria Colwood an IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Victoria

Holiday Inn Express & Suites Victoria - Colwood Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Needed an early check in, so we could make the wedding reception and they were able to accommodate us. Breakfast was great, pool was nice and clean. Room was nice & spacious
Stayed 1 night in Nov 2025

2/10 Terrible

Tamanah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They obviously did not clean the room before giving it to me, someone had used the toilet and left a big mess!! So disgusting and unacceptable
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Richelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious every day! Elevator was very slow though.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have breakfast.. bed was uncomfortable
Stayed 1 night in Nov 2025

2/10 Terrible

Maria Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was dirty, staff was not reliable, secondary locks in the room did not work, we wanted a refund and leave to go to another hotel but we were instead moved to another room that smelled better, but the secondary lock did not work. we were afraid for our safety should anyone try to come in, so we placed a barrier to secure the door. Not a pleasant stay at all. worrysome.
Stayed 1 night in Oct 2025

10/10 Excellent

rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, breakfast is good. My kids are so happy.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Anna

Disliked: Cleanliness, amenities, property conditions & facilities
The room was so loud. I didnt get any sleep because of traffic noise and cyrons all night. Got up at 4 am and left with no breakfast. A waste of money.
Stayed 1 night in Oct 2025

8/10 Good

Char

Stayed 1 night in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept well after a very long day, bed was so comfy. Good water pressure in the shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul, Aliso Viejo

Business traveller, Travelled with partner
Liked: Staff & service
The staff are always excellent here!
Stayed 1 night in Oct 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Khushmandeep

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tanya, Maple Ridge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was friendly and helpful and the breakfast was excellent. The lady making and serving breakfast was fantastic and helpful. The room however wasn't clean. There was old candy under the lounge chair and grime in the tub I washed out. The bed was very hard and not in a firm mattress way, in an old mattress sort of way. The pillows were too squishy (down filled?) and it was hard to get comfortable. There's a light that runs along the back of the headboard that kept flickering on after we shut the switch off. We called the front desk and they came and unplugged it from under the bed. It was a known issue apparently so why they haven't disabled these lights beforehand is a bit confusing. It was late by the time we fixed it and I imagine most people wouldn't notice until it's time for bed. The pool was a great temperature but there was a lot of hair in it. It wasn't a very clean hotel. There's only one elevator that took a long time and they even put up a notice for guests to use the stairs. But I noticed the staff needed access to the elevator a lot. Cleaning staff should not have to go up and down floors to access what they need imo. Everything should be on the floor they're cleaning. Especially since the sign is asking guests to use the stairs during high traffic times.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly Great rooms with microwave, fridge and keurig. Was only there for an overnight business trip but highly recommend.
Stayed 1 night in Sep 2025

8/10 Good

Aysha

Stayed 1 night in Oct 2025

6/10 Okay

Darlene

Travelled with partner
Disliked: Amenities
Updated bathrooms!
Stayed 1 night in Oct 2025

8/10 Good

Hanna

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, quiet, comfortable, good breakfast. Too bad the Sawmill Creek Pub closed beside it in the summer.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmeen

Stayed 2 nights in Jun 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. As expected
Stayed 3 nights in Oct 2025

10/10 Excellent

Lyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and check out, great staff and the room was comfy.
Stayed 3 nights in Sep 2025

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi I appreciate the staff at the property as they are warm and welcoming. The escalator needs to be updated as it’s slow and jerky. The gym is tiniest ever😅 Overall a great stay
Stayed 7 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice place to stay with children as well!
Stayed 1 night in Sep 2025