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Holiday Inn Express & Suites Victoria - Colwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Victoria - Colwood by IHG

Exterior
Free continental breakfast
Exterior
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
318 Wale Road, Colwood, Victoria, BC, V9B 0J8
  • Place, Elements Casino
    ‪10 min walk‬
  • Place, Royal Roads University
    ‪12 min walk‬
  • Place, Hatley Castle
    ‪19 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Wet Bar, Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Wet Bar, Pet Friendly)

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Victoria - Colwood by IHG

Hotel in Victoria with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
Holiday Inn Express & Suites Victoria - Colwood by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites Victoria - Colwood by IHG. During your stay, you're just a quick walk from WildPlay West Shore Victoria. You'll find features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free continental breakfast offered
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from WildPlay West Shore Victoria and 11 minutes by foot from Elements Casino
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Victoria - Colwood by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Victoria - Colwood by IHG. For a fee, parking is available.

This Victoria hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (surcharge; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Victoria Colwood Hotel
Holiday Inn Express Colwood Hotel
Holiday Inn Express Victoria Colwood
Holiday Inn Express Colwood
Holiday Inn Express Suites Victoria Colwood
Holiday Inn Express Suites Victoria Colwood by IHG
Holiday Inn Express Suites Victoria Colwood an IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Victoria

Holiday Inn Express & Suites Victoria - Colwood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1005 reviews
Rating 8 - Good. 302 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christine

Stayed 2 nights in Aug 2025

4/10 Poor

christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and clean, but is across from a gas station and coffee drive thru. It's also on a couple of busy roads. Noisy traffic until midnight and started again at 5am. Ask for a room in the back of the building?
Stayed 1 night in Sep 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful at the front desk and the restaurant. The water in the shower goes hot and cold, the coffee machine didn't come with any coffee whitener, very little healthy food choices in the area, only fast food really
Stayed 4 nights in Sep 2025

8/10 Good

Fred

Travelled with partner
We were pleased with the size of the room. It was very comfortable and clean. One of my criticisms of most hotel rooms, including this one, is the lack of adequate lighting, particularly near the beds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. Don't understand the extra charge of $72.00 after we had already paid the bill in total. I don't think we will be using expedia again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Stayed 1 night in Sep 2025

8/10 Good

Gary

Travelled with family
Liked: Amenities
Breakfast was delicious
Stayed 3 nights in Sep 2025

8/10 Good

Marc

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is good, nice rooms and spacious. Breakfast was really good. Pet- friendly. Pool was a disappointment as it was small and not made for actual swimming lanes but rather a plunge pool. Was not mentioned on the site as a plunge pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location clean safe hotel

Close to gas stations, restaurants and malls, very clean friendly staff, would definitely stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 4 nights in Sep 2025

6/10 Okay

Ronald Danny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuanyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Desi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Away from crowded city area, yet very conveniently located. Reasonably new property.
Stayed 1 night in Sep 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quick check in & out, comfy beds, nice clean rooms. Highly recommend.
Stayed 1 night in Sep 2025

2/10 Terrible

Jack

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not cross into Canada and Hotel would not refund for the non-stay because of that reason
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
great location to the galloping goose bike trail. and amensities not that far away.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

We stayed for one night on our way to Vancouver and had a great experience. Premises are very clean and comfortable. Loved the decor and lighting of the place which gave it a comfy feeling. Breakfast was great, lots of choices, coffee was particularly good. Overall a great experience.
Stayed 1 night in Sep 2025

2/10 Terrible

Mandeep, Kent

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
We stayed at this hotel with our family and, unfortunately, had a very disappointing experience. Starting as early as 7:00 AM on both Saturday and Sunday, there was extremely loud construction noise coming from inside the hotel. The heavy grinding was disruptive and woke up our children, making it impossible for us to rest properly. When I raised the issue with the front desk, I was told the noise was from a neighboring property. However, after checking outside, it was clear there was no construction nearby — the noise was clearly coming from inside one of the hotel rooms. I found this lack of honesty very concerning. Since we had checked in late on Friday night, we were especially looking forward to some rest, but instead, our stay was cut short by the noise and mismanagement. I would not recommend this hotel until they resolve the construction and improve communication with guests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Breakfast was good
Stayed 1 night in Aug 2025

2/10 Terrible

M.M

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The explanation on Expedia is totally different from your real experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Karl

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room kind of smelled old and elevators were slow. I asked for a toothbrush and there was dirt inside the packaging. Was all that was left in the area for a long weekend, so okay in a pinch
Stayed 1 night in Aug 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very convenient
Stayed 1 night in Aug 2025

2/10 Terrible

Allie

Disliked: Staff & service, amenities
I waited 20 minutes at just after 7pm for the front desk clerk to appear and check me in. There was no backup. She then answered the phone rather than giving me her undivided attention. The phone number in the sign to call if there was no one there, was the front desk number. I listened to it ring while I waited I told her the hotel systems were poor. After check in I asked her for directions to a place to buy a bottle of wine. She sent me in the wrong direction
Stayed 1 night in Aug 2025

6/10 Okay

Haiqing

Stayed 3 nights in Jul 2025