"My boyfriend & I had a great time and distance from musuem quater only took 15-20mins. It is also a great location near tram, metro & bus stations. St ... " More
7 Dec 2019 by JB
Lieber Gast, vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen. Mit herzlichen Grüßen, Judith Brix Rooms Division Manager
18 Nov 2019 by JB
Dear guest, thank you for your feedback. We are glad you had a pleasent stay with us and hope to welcome you back soon. Best regards, Judith Brix Rooms Division Manager
2 Oct 2019 by JB
Lieber Gast, vielen Dank für Ihr Feedback. In der Tat sind unsere Zimmer nicht mehr ganz up-to-date. Wir versuchen jedoch täglich, diese in Schuss zu halten. Mit freundlichen Grüßen, Judith Brix Rooms Division Manager
8 Aug 2019 by Ihr Mercure Wien Westbahnhof Team
Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben. Herzliche Grüsse
5 Jul 2019 by Felicitas / Mercure Wien Westbahnhof
Hello, thanks a lot for staying with us and your feedback on our hotel. We would be happy to welcome you again in the future. Kind regards
23 May 2019 by JB
Lieber Gast, vielen Dank für Ihre Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Wir würden uns freuen, Sie wieder begrüßen zu dürfen. Mit herzlichen Grüßen, Judith Brix Front Office Manager
25 May 2018 by Mark Huber
Liebe(r) Gast, es freut mich sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Mercure Wien Westbahnhof zu bewerten. Besten Dank dafür und für die gute Bewertung, das Lob und vor allem auch die kritischen Hinweise bzw. Verbesserungsvorschläge, die wir allesamt sehr ernst nehmen und die ich bereits intern mit den zuständigen Abteilungsleitern und Mitarbeitern besprochen habe. Erlauben Sie mir bitte, dass ich mich aufrichtig entschuldige für die Wartezeit beim Frühstück. Unsere Mitarbeiter helfen Ihnen weiter wann weniger los ist. Über Ihre ansonsten lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Belohnung und Motivation zugleich. Ich hoffe sehr, dass wir Sie beim nächsten Besuch vollends von unserem Service überzeugen können. Wir würden uns über diese Chance sehr freuen. Mit den besten Grüßen, Mark Huber Rooms Division Manager
7 May 2018 by Mark Huber
Dear Tapio, Kiitos and thank you for taking the time to leave this feedback. Really pleased to hear you are so happy with us. Sincerely, Mark Huber Rooms Division Manager
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Mercure Wien Westbahnhof. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Vienna hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Mercure Wien Westbahnhof offers 252 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Westside – This restaurant specialises in international cuisine.
Westside – On-site bar. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
