"Good location for the congress centre and the museum. Was very disappointed that my room wasn't ready at 8:30pm when I checked in and it was after 9:1 ... " More
2 Sep 2019 by Santiago Hernández (Director)
Good morning, Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon. Best regards Santiago Hernández Director
23 Aug 2019 by Santiago Hernández (Director)
Good morning, Thank you for taking the time to comment on your recent stay with us. It is only through feedback such as yours we can best direct our efforts. Please reach out to our management team by email with the full name on your reservation room number and stay dates, as we would like to investigate your claims because check in time is at 15.00h and we are very interested to know what happened with your room. We look forward to hearing from you. Kindest regards Santiago Hernández Director
23 Jul 2019 by Santiago Hernández – general manager
Dear Guest, Thank you for taking the time to review your stay at the Barcelona Princess hotel, we do appreciate feedback as it is the only way we can truly improve our services. We are so sorry to hear that not everything went smoothly for you during your stay and hope you will accept our sincerest apologies for any disappointment that was caused. All the rooms in our hotel are non-smoking, as well as the entire interior of the building, as you could see during your stay. In every room there are signs with prohibitive warnings, from our side there is no way of permissiveness in this sense. I take this opportunity to apologize on behalf of the entire team and ensure that we will put special interest so that it does not happen again. Regarding ironing, we do not have irons for security reasons but we do have a laundry service available. We pick up clothes and give them back during the same day, and we also have an express service if it´s more suitable for you, both pressing and laundry. We have a closed and secure parking with a competitive price if we compare it with price of parking in Barcelona and if our staff that parks the car for you. So you don´t have to take care of it yourself. We have two pools, one on the 3rd and the second one on the 23rd floor. They are a standard size for an urban hotel, although it´s not usual that city hotels have 2 pools, certainly an advantage for our guests. If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience and welcome you back again soon! Best regards,
25 Jun 2019 by Santiago Hernández (Director)
Hello Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon. Best regards Santiago Hernández Director
16 Jan 2019 by Santiago Hernández (Director)
Hello Julie, Thank you for taking the time to provide your very kind review following your recent stay with us. I am so pleased to read that your recent stay with us has been a perfect one. This is always our utmost goal, and I am very happy that we have succeeded during your stay. We hope it´s not too long before we see you back. Best regards Santiago Hernández Director
15 Jan 2019 by Santiago Hernández (Director)
Hi Mohammed, We truly appreciate your visit and your thoughtful review. We are so glad to see you enjoyed your stay with us and you could admire our terrific views! Thank you for highlighting our breakfast buffet, we are getting many great feedback on it and the breakfast team are so pleased to see your comments. I do hope we are able to welcome you back again to the hotel sometime in the future. Kindest regards Santiago Hernández Director
8 Jan 2019 by Santiago Hernandez - general manager
Thank you so much for your excellent scores and comments. We are glad that you had a good time, and we also take seriously your critical comments so that we can improve our facilities and service. We hope to welcome you soon again.
27 Dec 2018 by Santiago Hernández (Director)
Hello Miles, Thank you for your review, we are really interested in reading about our customers experiences. I am delighted to read that you enjoyed all aspects of your stay so much, so that we can expect your return. See you soon!! Best regards Santiago Hernández Director
27 Dec 2018 by Santiago Hernández (Director)
Good morning, Many thanks indeed for your comments and your recommendation following your recent stay at the Barcelona Princess We are delighted to see your overall impression was so positive, and we’re of course pleased to hear that you appreciated the service provided by our staff. We will be sure to share your comments with our team. I truly hope we will be able to welcome you back to experience another wonderful stay at Barcelona Princess Best regards Santiago Hernández Director
30 Oct 2018 by Santiago Hernández (Director)
Good morning, Thank you for taking the time to share your compliments with us. Your feedback is extremely important to us as it helps us to improve the services and facilities that we provide and we are therefore delighted that we have met your expectations and made your stay with us an occasion to remember. We look forward to welcoming you back again in the near future. Best regards Santiago Hernández Director
The following facilities or services will be unavailable from August 04 2020 to December 31 2020 (dates subject to change):
Hotel Barcelona Princess offers its guests 2 the outdoor swimming pools and a kids' pool. The 2 coffee shops/cafés are great spots to grab coffee. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Barcelona Princess. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Barcelona hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Barcelona Princess offers 363 forms of accommodation with laptop-compatible safes and complimentary slippers. A pillow menu is available. 21-inch Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower with a hydromassage showerhead, and hairdryers. This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily. Additionally, a continental breakfast is available daily for a fee.
Estrella – On-site bar.
Restaurant Number One – This bar specialises in Mediterranean cuisine and only serves breakfast. Open daily.
The Corner Bar – This bar serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Gym Bar – This bar specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Princess Crown bar – This bar only serves lunch. Open selected days.
24-hour room service is available.
2 the outdoor swimming pools are on site along with a children's pool.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Please note: this property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with foreign license plates must register their vehicle with the city in advance.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
