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MAXX by Steigenberger Vienna

4.0 star property
VIP Access

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Photo gallery for MAXX by Steigenberger Vienna

Lobby lounge
Lobby
Exterior
Premium Suite
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Margaretengürtel 142, Vienna, Vienna, 1050
  • Place, Raimund Theater
    ‪11 min walk‬
  • Place, Mariahilfer Street
    ‪12 min walk‬
  • Place, Naschmarkt
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Business Suite

Business Suite

Business Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, blackout curtains, soundproofing

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Plus)

Superior Room (Plus)

Superior Room (Plus)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

MAXX by Steigenberger Vienna

Hotel with a full-service spa, near Schönbrunn Palace
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
MAXX by Steigenberger Vienna offers 195 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Spa has 1 treatment room. Services include body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at MAXX by Steigenberger Vienna. During your stay, you'll be within walking distance of Schönbrunn Palace. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body scrubs, body treatments, or massages at City Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute drive from Schönbrunn Palace and a few minutes from Mariahilfer Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
MAXX by Steigenberger Vienna offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly MAXX by Steigenberger Vienna. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Bar & Lounge Nepomuk - This lobby lounge serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar & Lounge Nepomuk

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,938 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Falkensteiner Hotel Wien
MAXX Steigenberger Hotel Vienna
Falkensteiner Wien
Falkensteiner Wien Margareten
MAXX Steigenberger Vienna
MAXX Hotel Vienna
MAXX by Steigenberger Vienna Hotel
MAXX by Steigenberger Vienna Vienna
MAXX by Steigenberger Vienna Hotel Vienna

MAXX by Steigenberger Vienna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 955 reviews
Rating 8 - Good. 316 out of 955 reviews
Rating 6 - Okay. 86 out of 955 reviews
Rating 4 - Poor. 31 out of 955 reviews
Rating 2 - Terrible. 16 out of 955 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lita, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish it was a little closer to thecity centre.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The restaurant and bar were incredibly friendly, professional and smiley. They made us feel very welcome. The room was always cleaned nicely and the spa facilities felt relaxing and hygienic. We would certainly come back.
Stayed 4 nights in Aug 2025

6/10 Okay

Martyn J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel at a great price with a catch

I’ve stayed in over 100 hotels this year. For the price this was by far the best. The neighbourhood was good, the staff were friendly and helpful and the food in the restaurant was lovely at a fair price. They have a fitness centre and a roof terrace. The rooms were extremely clean and spacious. I thoroughly enjoyed my night here until 7am when I was woken by people cleaning the windows. Not them actually cleaning it was the CONSTANT beeping of the crane. It went on for over 4 hours! It is clear they take great pride in the hotel and ensuring it’s clean but that noise constantly from 7am left me leaving exhausted and grumpy rather than refreshed. I complained about it three times. The staff on reception were very understanding with one saying “I understand, I can hear it too and it’s very annoying”. Regardless of this and me asking a manger didn’t contact me and only spoke to me when I leaving because I asked for him. As I said it’s clear they look after the hotel but by having that constant beeping like an alarm from 7am is unacceptable. It should be done at a reasonable hour
Stayed 1 night in Aug 2025

10/10 Excellent

Dejan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and bar at the property!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily return! Great location to access entire city and the food in the restaurant is excellent as well
Stayed 4 nights in Aug 2025

4/10 Poor

JOANA M

Disliked: Staff & service, property conditions & facilities
If you are well-travelled this hotel is more a 3 star hotel than a 4. Ridiculously expensive for what they offer, nothing nearby to eat…. Very bad restaurant food. Aircon not working properly and they attempt to charge us for a room upgrade because the aircon wasn't working in pu original room and in reality we got a downgrade, for free but the room was much worse. I don't recommend this hotel. And it shouldn't be rated as VIP in Expedia….
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A very roomy, classy hotel with friendly service. Slightly limited to dining areas around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian, Weslaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for seeing sites
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everything was amazing, everything was clean an on point, the staff is very friendly and attentive
Stayed 2 nights in May 2025

10/10 Excellent

nilufar

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been very happy with our stay at MAXX Hotel. It’s beautifully decorated and located. It’s amazing location for the U Bahn as well as local restaurants. The staff were very attentive and knowledgeable about the area and the city.
Stayed 5 nights in Apr 2025

8/10 Good

Krishna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel with an abundance of facilities including a gym, sauna and steam room. Staff were helpful and accommodating. The breakfast buffet was great. The only let down was the warm room and cleanliness of the floors in our room. Very dusty and hadn’t been mopped. Apart from that, great stay! Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Vienna

Very nice hotel in a great location between the inner city and Schönbrun right next to the metro or streetcar station. Modern furnished super comfortable rooms with terrace and view of the city. Great breakfast. The stay was perfect!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Amina

Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as billed.
Stayed 1 night in Dec 2024

2/10 Terrible

chuck k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Rok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Decent stay
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, nice bar area, good breakfast (but pricey)
Stayed 2 nights in Oct 2024

6/10 Okay

Hilmi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location and access to public transport was convenient. Not very happy with some of the Front Desk Staff ☹️
Stayed 7 nights in Oct 2024

10/10 Excellent

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Average service. AC wasn't working efficiently, couldn't find an iron in the room, and was misguided by the receptionist about clothes laundry.
Stayed 6 nights in Sep 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024