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MAXX by Steigenberger Vienna

4.0 star property
VIP Access

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Photo gallery for MAXX by Steigenberger Vienna

Lobby
Lobby lounge
Premium Suite
Lobby lounge
Business Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Margaretengürtel 142, Vienna, Vienna, 1050
  • Place, Raimund Theater
    ‪12 min walk‬
  • Place, Mariahilfer Street
    ‪14 min walk‬
  • Place, Naschmarkt
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Business Suite

Business Suite

Business Suite

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (Plus)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Plus)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

MAXX by Steigenberger Vienna

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
MAXX by Steigenberger Vienna offers 195 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Spa has 1 treatment room. Services include body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at MAXX by Steigenberger Vienna. During your stay, you'll be within walking distance of Schönbrunn Palace. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body scrubs, massages, or body treatments at City Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute drive from Schönbrunn Palace and a few minutes from Vienna State Opera
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
MAXX by Steigenberger Vienna offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly MAXX by Steigenberger Vienna. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bar & Lounge Nepomuk - This lobby lounge serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 28 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar & Lounge Nepomuk

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,938 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Falkensteiner Hotel Wien
MAXX Steigenberger Hotel Vienna
Falkensteiner Wien
Falkensteiner Wien Margareten
MAXX Steigenberger Vienna
MAXX Hotel Vienna
MAXX by Steigenberger Vienna Hotel
MAXX by Steigenberger Vienna Vienna
MAXX by Steigenberger Vienna Hotel Vienna

MAXX by Steigenberger Vienna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Garren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was top tier in every way. Made Vienna even more special!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Bram

Liked: Cleanliness, staff & service, amenities
Lovely hotel at convenient location close to metro and tram station. Good facilities. Only downside is that rooms can get very hot with limited to no air conditioning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bahadir

Liked: Cleanliness, staff & service, amenities
all great, good personnel, nice food, a bit expensive breakfast, clean rooms, great location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Zara

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities
Location was great for seeing sites
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Spacious and well appointed. Staff were exceptional.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and bar at the property!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Yassin

Liked: Cleanliness, staff & service, amenities
Excellent room size with quality design and furniture. Calm and well located hotel near the metro station 15min away from the Opera quarter. Spa area is also comfortable and clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everything was amazing, everything was clean an on point, the staff is very friendly and attentive
Stayed 2 nights in May 2025
Verified

8/10 Good

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy bed, great transport links. Only bad point was room was too hot with no window to open
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the metro which was easy to use, there are a ton of shops and restaurants
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily return! Great location to access entire city and the food in the restaurant is excellent as well
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Hilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and relaxing place to stay
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp hotel
Stayed 1 night in May 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and modern with very lovely staff. Only complaint would be the sheets and pillows were not the comfiest. Despite booking a double, we actually had two twins pushed together with two single duvets which was mildly inconvenient. Would recommend the hotel though to anyone wanting to stay in a quiet place in Vienna with easy access to all the main attractions via the public transport or walking.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Rok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Decent stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Aug 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A very roomy, classy hotel with friendly service. Slightly limited to dining areas around.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish it was a little closer to thecity centre.
Stayed 5 nights in Sep 2025
Verified

4/10 Poor

David

Disliked: Staff & service, amenities
Overall pretty strange. The check in was underwhelming. The lady was completely uninterested. No welcome and not even directions to the room. The lobby was being renovated which we didn’t know about. We found ourselves in a corridor with no lights. From here, there was zero interactions from staff over 5 days.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Justin

Everything was as described. Nice staff. 2 considerations: 1) glass in the shower points directly at the bed, which means if you get up early, the light from the bathroom shines very brightly on the person still in bed and 2) the room was unbearably hot in the winter and couldn’t find a way to cool it since windows don’t open
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious room. It is very well connected to the city centre and the main train station. Avoid the bar though unless you are ready to wait more than 1/2 hour to even order. Friendly staff.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, nice bar area, good breakfast (but pricey)
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, Friendly staff.
Stayed 2 nights in Aug 2024

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