Skip to main content
Beginning of main content

Enter dates to see availability

Privilege, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Mercure Vienna First, you're just a quick walk from Stephansplatz. Features include a restaurant, a snack bar/deli and a business centre.

  • Enjoy a bite to eat at the bistro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from St. Ruprecht's Church and Schwedenplatz
  • Airport shuttle service available for a fee

Mercure Vienna First ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Vienna First

Everyone (14) Couples (6) Family (3) Friends (1)
4 out of 5
Alles soweit i.O. Zimmer 421/422 sind zu Nahe am Lift. Deshalb hört mann den Lift ständig. Schade dass 2024 die Fassade zur Seite Schweizer Hof immer noch nicht gemacht ist. Wir waren 2018 und 2019 bereits in diesem Hotel. Schon damals fanden wir es sehr seltsam, dass eine Fassade ohne Verputz anzutreffen ist. Ich denke dass 5-6 Jahre nichts zu Verändern nicht die Lösung ist.

Posted by on 2 May 2024

Was this review helpful to you?
5 out of 5
Service

Posted by , from Espoo on 5 Jul 2023

Was this review helpful to you?
4 out of 5

Posted by on 6 Jan 2023

Was this review helpful to you?
4 out of 5
viel

Posted by on 5 Dec 2022

Was this review helpful to you?
5 out of 5
Getränke im Zimmer waren kostenlos

Posted by on 27 Oct 2022

Was this review helpful to you?
5 out of 5
Position de l'hôtel et comfort des chambres. Design de l'hotel et calme du quartier.

Posted by on 29 Apr 2022

Was this review helpful to you?
5 out of 5
sehr freundliches Personal an der Réception. Servicepersonal im GoWien anfänglich etwas mühsam. Standort Hotel Mercure Vienna Zentrum top Lage um Ausflüge zu unternehmen. In der Nacht etwas zu laut in der Strasse (Gebrüll, Autoposer)

Posted by on 12 Sep 2021

Was this review helpful to you?
4 out of 5
Die Lage des Hotels, die entsprechende Umgebung, alles war perfekt 🤗👍

Posted by on 13 Sep 2019

Was this review helpful to you?
4 out of 5
Freundlichkeit, Top Lage trotzdem sehr ruhige Lage, sehr gutes Frühstücksbuffet.

Posted by on 11 May 2019

Was this review helpful to you?
4 out of 5
Loistava sijainti ja ystävällinen asiakaspalvelu sekä maittava aamiainen.

Posted by on 8 Mar 2019

Was this review helpful to you?

Property Features

Along with a restaurant, there's a snack bar/deli on site. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Vienna First. Parking is available for a fee. This 4-star Vienna hotel is smoke free.

  • 49 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wien Mitte Station (2.3 km / 1.4 mi)
  • Metro station: Salztorbrücke Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Vienna First offers 49 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

VIENNA 1st – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mercure Vienna First offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Airport shuttle fee: EUR 74 per vehicle (return)
  • Self-parking fee: EUR 28.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Vienna First Hotel
  • Mercure First Hotel
  • Mercure Vienna First
  • Mercure First
  • Mercure Vienna First Hotel
  • Mercure Vienna First Vienna
  • Mercure Vienna First Hotel Vienna

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

url importing http://www.ebookers.ie/Vienna-Hotels-Mercure-Vienna-First.h10068509-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vienna-Hotels-Mercure-Vienna-First.h10068509-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Vienna-Hotels-Mercure-Vienna-First.h10068509-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.