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Novotel Wien City

4.0 star property

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Photo gallery for Novotel Wien City

A modern hotel with a classic facade, large windows, and a distinctive curved glass tower.
Property video
Lunch and dinner served
Executive Room, 1 Double Bed with Sofa bed
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, Stephansplatz
    ‪13 min walk‬
  • Place, St. Stephen's Cathedral
    ‪13 min walk‬
  • Place, Prater
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a laptop, a chair, a sofa, and a large window with curtains.

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Novotel Wien City

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and dry cleaning. Change of towels is available on request.
Novotel Wien City offers 127 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Wien City. During your stay, you're just a quick walk from Danube River. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Family and Friends
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Within a 15-minute walk of Prater and Stephansplatz
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and multilingual staff are also featured at Novotel Wien City. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 29 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (120 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Novotel Wien City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 401 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and attentive, executive room functional and spacious for a city hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and very comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Frank A

Liked: Cleanliness, staff & service, amenities
Nice hotel. Staff was friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about is wonderfulll
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Anwar R

Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning could be better; no water on the floors; expensive breakfast
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, amenities
Beds are very comfortable, easy access to restaurant and shops.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great location and stay. Nothing out of the ordinary
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hannah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Susan Jane

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Comfy and well located
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely size room and in such an idea location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room with lots of space
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mary Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Wien City was clean, convenient location and everything we asked for.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Nice with a central hotel that has garage.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jayasuriya

Staff helpfulness
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Goran

Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kanoksak

Perfect location and very good services.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet stay in the heart of Vienna!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right down town. Quiet, but just across the river from the action in beautiful Vienna. We were very well cared for there.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Steven Siaw Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rodrigo de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025