4.5 out of 5

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Hotel Description

Our customers tell us that they enjoy the WiFi at Novotel Wien Hauptbahnhof. During your stay, you're just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2017, this 4-star hotel has 266 rooms over 19 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Gourmet Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests speak favourably about the WiFi and the comfortable guestrooms
  • 10 minutes by foot from Belvedere and a 3-minute drive from Secession Building
  • Pets welcome for a fee

Business Room (Standard)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€101* Per night/room 29 Aug - 30 Aug

Business Room (Executive)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room (Standard)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Family Room (Executive)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Novotel Wien Hauptbahnhof ratings based on 18 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Wien Hauptbahnhof

Everyone (12) Couples (1) Family (2)
5 out of 5
Nice new built hotel and very close to the main train station.

Posted by , from Bedfordshire, GB on 2 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by H8565NK

Dear Kenny, We thank you very much for the positive feedback and would be very happy to welcome you again. Yours sincerely, Thomas Wacker General Manager

4 out of 5
Wir waren bereits das zweite Mal in diesem Hotel, diesmal zu Dritt, d.h. 2 Zimmer. Lage perfekt am Hauptbahnhof, Personal sehr freundlich, allgemein sehr zufrieden

Posted by on 16 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by H8565NK

Schön, dass Sie wieder bei uns zu Gast waren und vielen Dank für das positive Feedback. Wir freuen uns sehr, dass Sie allgemein sehr zufrieden mit unserem Hotel und unserem Service waren und hoffen, dass Ihr nächter Besuch nicht allzu lange auf sich warten lässt. Mit freundlichen Grüßen Thomas Wacker General Manager

4 out of 5
Nice hotel very well situated with easy access to metros, trains, trams and busses and only 30 min of historical town center by foot. Large and well appointed rooms and bathrooms. The only negative point is the staff who canot smile. A pity ...

Posted by on 6 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by H8565NK

Thank you very much for the positive feedback but also for the critical hint regarding our staff. Please be assured that we will readjust here. It would be our pleasure to welcome you again! Yours sincerely, Thomas Wacker General Manager

4 out of 5
alles ok. sauna und dampfbad wirklich gut, mit schöner aussicht vom 19. stockwerk.

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by H8565NK

Besten Dank für das positive Feedback. Wir freuen uns sehr, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Thomas Wacker General Manager

4 out of 5
Lage und Ausstattung super. Leider wurde das Zimmer sehr schlecht gereinigt. Personal könnte freundlicher sein

Posted by on 27 Apr 2019

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Comment from Hotel Management

3 May 2019 by H8565NK

Besten Dank für das positive Feedback, aber insbesondere auch für die kritischen Hinweise zum Thema Zimmerreinigung, die ich intern mit den zuständigen Abteilungsleitern besprechen werde. Bitte seien Sie versichert, dass wir hier nachbessern werden. Ich hoffe sehr, dass wir Sie beim nächsten Besuch vollends von unserem Service überzeugen können. Wir würden uns über diese Chance sehr freuen. Mit freundlichen Grüßen Thomas Wacker General Manager

4 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

2 Apr 2019 by H8565NK

We thank you for the positive feedback and would be very happy to welcome you again! Yours sincerely, Thomas Wacker General Manager

5 out of 5
Alles perfekt. Personal war sehr hilfsbereit. Vielen Dank

Posted by , from Weggis on 18 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by H8565NK

Besten Dank für das positive Feedback. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt hatten und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Thomas Wacker General Manager

5 out of 5
Sehr gut eingerichtetes, sauberes, zentrales Hotel. Sehr gutes Preis-Leistung Angebot. Sehr gutes Frühstücksbuffet; Hotel kann auf jeden Fall weiterempfohlen werden.

Posted by , from Zug on 23 May 2018

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Comment from Hotel Management

26 May 2018 by H8565NK

Lieber Rene, vielen Dank für das fantastische Feedback. Wir freuen uns sehr, dass Sie mit unserem Hotel und unserem Service zufrieden waren und hoffen, dass Sie uns bald wieder besuchen kommen. Mit freundlichen Grüßen Thomas Wacker General Manager

3 out of 5

Ganz nett, geht für den Preis aber besser

Die Zimmer sind sauber und gemütlich eingerichtet. Der Ausblick ist toll, besonders auch vom Fitness- und Saunabereich. Leider war die Sauna an unserem letzten Abend defekt und die Rezeptionsmitarbeitet sahen sich weder in der Lage, das Problem zu beheben. Sie hielten es aber auch nicht für nötig, auf die mangelnde Funktionsfähigkeit mit einem Schild o. Ä. hinzuweisen. Frühstück ist standardmäßig und steht hinter anderen Novotels, in denen ich schon war, zurück. Personal kommt zu den Stosszeiten mit den Nachfüllen nicht immer nach. Am Wochenende gibt es das Frühstück bis 12 h, was für Langschläfer natürlich phantastisch ist.

Posted by , from Nürnberg on 23 May 2018

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Comment from Hotel Management

25 May 2018 by H8565NK

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel Wien Hauptbahnhof zu bewerten und für das positive Feedback, aber insbesondere auch für die kritischen Hinweise, die ich intern besprechen werde. Für die aufgetretenen Unannehmlichkeiten möchte ich mich bei Ihnen entschuldigen. Bitte seien Sie versichert, dass wir hier nachbessern werden. Ich hoffe sehr, dass wir Sie beim nächsten Besuch vollends von unserem Service überzeugen können. Wir würden uns über diese Chance sehr freuen. Mit freundlichen Grüßen Thomas Wacker General Manager

5 out of 5
Sehr modern eingerichtetes Hotelzimmer an super Lage. Personal ist sehr freundlich und das Morgenbuffet hervorragend.

Posted by on 9 Jan 2018

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Comment from Hotel Management

12 Jan 2018 by H8565NK

Herzlichen Dank für das hervorragende Feedback und bis hoffentlich bald im Novotel Wien Haupbahnhof. Mit freundlichen Grüßen Thomas Wacker General Manager

About the Novotel Wien Hauptbahnhof

Location Canettistrasse 6, Vienna, 1100

Property Features

Novotel Wien Hauptbahnhof offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A terrace, tour or ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Novotel Wien Hauptbahnhof. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 19 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Vienna Central Station (0.4 km / 0.3 mi)
  • Metro station: South S-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wien Hauptbahnhof offers 266 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Vienna hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Gourmet Bar – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 18 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Wien Hauptbahnhof Hotel Vienna
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.