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Hotel Pension Suzanne

3.0 star property

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Photo gallery for Hotel Pension Suzanne

Superior Double Room
A room with a red sofa, a small table with a vase of flowers, and wall sconces.
A chandelier with multiple light fixtures.
A dining area with a table set for two, a vase of flowers, and a wall-mounted light fixture.
A modern kitchen with white cabinets, a granite countertop, a microwave, a toaster, and a vase with yellow flowers on the table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Walfischgasse 4, Vienna, A-1010
  • Place, Vienna State Opera
    ‪1 min walk‬
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a double bed, a small table with a vase, a red armchair, a red sofa, a television, and a painting on the wall.

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with two beds, a green sofa, a red armchair, a small table, and a chandelier.

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Kitchenette

A hotel room with a double bed, two bedside tables with lamps, a green upholstered headboard, a wooden chair, a table with a red tablecloth, a chandelier, and a window with sheer curtains.

Comfort Double Room, Kitchenette

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a television, and two wall-mounted lamps.

Economy Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a large bed, two bedside tables, a red armchair, a wooden dresser, and a painting on the wall.

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Pension Suzanne

This smoke-free pension features free newspapers, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Hotel Pension Suzanne offers 24 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Vienna pension provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Pension Suzanne's great location. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas and a roundtrip airport shuttle (surcharge).
  • Free WiFi and wired Internet
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Steps from Vienna State Opera and 8 minutes by foot from St. Stephen's Cathedral
  • Airport shuttle service available for a fee
As a guest of Hotel Pension Suzanne, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and a front-desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Vienna pension is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Hotel Pension Suzanne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 357 reviews
Rating 8 - Good. 125 out of 357 reviews
Rating 6 - Okay. 25 out of 357 reviews
Rating 4 - Poor. 4 out of 357 reviews
Rating 2 - Terrible. 3 out of 357 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there when it was rather cold outside. The temperature in the room was perfect. The location of this boutique hotel was absolutely perfect since we were attending an opera. What we found most extraordinary was the absolute quiet of our room. I don’t think we’ve ever stayed in a quieter place and we slept amazingly well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and staff courteous and receptive at all times. Location is fantastic!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. You couldn’t ask for a cleaner room, easier check in or better location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

YOUNG GI

Liked: Cleanliness, staff & service, amenities
Very nice and comfort! Location is nice. All the staffs are very kind and helpful!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint, comfortable place to stay right in the cultural centre of Vienna. The room was clean and tidy, with great bathroom facilities and warm.The staff were very friendly and helpful. My only ''complaint' was the noise from other residents which was loud and woke us up a few times. The floorboards above our room creaked and we could hear everything going on in the room next door.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for walking to most places in Vienna.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities
Staff was fantastic. Quick and easy check in. Was able to communicate to the staff and they had the room available earlier for us.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Toru

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast, very good!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good hotel with an excellent location.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Short trip with family, convenient location to City Center attractions.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

I-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension Suzanne is a wonderful place to stay in central city, Vienna, Austria. Perfectly located in the heart of Vienna, the rooms are clean, tastefully furnished, and comfortable. The staff is superior, making every effort to help and make one comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Arda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Avarage rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. centrally licated for all downtown Vienna. rooms are large and very comfortable. will recommend to everyone.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outdated room but overall good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is in the perfect location for a stay in Vienna..shops and restaurants nearby. The rooms are clean and staff very helpful and friendly.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this apartment. Great location and great crowd and vibrant crowd in this area.would definitely stay here again.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location.
Stayed 3 nights in May 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Large room
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jairo

Liked: Amenities, property conditions & facilities
Great service and location!!
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Stayed 5 nights in Sep 2025