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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

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Photo gallery for smartments Wien Hauptbahnhof

Lobby lounge
Lobby
Lobby
Studio XL | Living area
Studio XL | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

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Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Swiss Garden
    ‪6 min walk‬
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

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Studio XL | Living area

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

smartments Wien Hauptbahnhof

Aparthotel units with kitchens, 8-minute walk to Belvedere
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at smartments Wien Hauptbahnhof, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas. Built in 2017, this comfortable aparthotel has 162 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 8 minutes by foot from Belvedere and a 4-minute drive from Naschmarkt
As a guest of smartments Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in a common area, and express check-in. WiFi is free in public spaces. Smartments Wien Hauptbahnhof also features express check-out, a front-desk safe, and an elevator.

This 3-star Vienna aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.848 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping is provided every 14 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1380 reviews
Rating 8 - Good. 479 out of 1380 reviews
Rating 6 - Okay. 135 out of 1380 reviews
Rating 4 - Poor. 43 out of 1380 reviews
Rating 2 - Terrible. 44 out of 1380 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Harry K H

Disliked: Room comfort
Great location! But there was no air conditioner in the room. It was very hot and stuffy even with the window opened and the fan turned on. Hard to sleep at night.
Stayed 3 nights in Sep 2025

8/10 Good

Sassan

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff good location clean room👍
Stayed 2 nights in Sep 2025

8/10 Good

PUI SZE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location near main station and good supply of kitchenware with cutlery and dish washer can use, but a bit disappointed that no dish washing capsules provided, it required to buy it on our own and we won't expected to buy a bulky pack of capsules along the trip (it better mention in advance and we can bring some capsule from home), also no coffee capsules refilled during our four nights stay.
Stayed 4 nights in Sep 2025

6/10 Okay

Rana

Need to get air-conditiong . It gets very hot during day even in September. Moreover , if you open the windows, being on busy street & being near to train station , you can’t sleep. However, it fas exellent is well linked with public transport
Stayed 2 nights in Sep 2025

8/10 Good

Irene

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Yuchan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the train station, clean and tidy room
Stayed 7 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Great location highly recommend. John. B
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.
Stayed 9 nights in Sep 2025

8/10 Good

Richard, Vancouver

Liked: Cleanliness
Close to the train station
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Property conditions & facilities
Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)
Stayed 7 nights in Aug 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
Disliked: Amenities
A really great deal for a private room in Vienna. Well maintained and the check in / check out process was super easy. Could have been a bit cleaner, with more attention to detail. Lack of amenities but that is OK considering the price. Conveniently located next to the main train station and only a short subway ride away from the center.
Stayed 1 night in Aug 2025

4/10 Poor

Kamran

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Satish Waman

Liked: Cleanliness, room comfort
Very well managed and located
Stayed 4 nights in Aug 2025

4/10 Poor

NAEMEH

Liked: Cleanliness
Disliked: Room comfort
An AC in the summers is a must. I really can’t understand how a fully renovated apartment that looks as good as this wouldn’t have an AC. It was like sleeping in hell with no ventilation and a small portable fan that had no use.
Stayed 1 night in Aug 2025

8/10 Good

Baris, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

roger

Liked: Cleanliness, room comfort

Revisiting Vienna

Close to main station and other public transport, it ticks all what we required from our stay in Vienna, this was our 4th stay here and suits our needs, an equipped galley kitchen, comfy bed and a good shower, everything is clean and tidy and some basic cleaning supplys are there to aid you, if you like a bit of independence from something other than a bland hotel room this might suit you.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Clean and comfortable. Would benefit from safe in the room for valuables
Stayed 4 nights in Jul 2025

10/10 Excellent

Vishwas

Liked: Amenities, property conditions & facilities
The experience of stay was very pleasant and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Manoj

Stayed 2 nights in Jul 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience. The location is safe and the city center is easily accessible. There are supermarkets and restaurants nearby. I recommend it.
Stayed 14 nights in Jun 2025

6/10 Okay

Joachim

Liked: Cleanliness
Good location with easy access to the train station. Easy check in. Since there is no staff to here was someone sleeping on the lobby furniture, and the amenities like fridge, coffee maker etc in the lobby were broken. The room was okay, mattress terrible and no bathroom amenities. No AC, just two old fans that kept turning off. So to get some airflow one gets to open the window and enjoy the soothing noises of the nighttime activities around the train station. Expect little and you won’t be disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!
Stayed 10 nights in Jun 2025