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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

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Photo gallery for smartments Wien Hauptbahnhof

Lobby lounge
Lobby
Studio XL | Living area
Studio XL | Living area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

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Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Swiss Garden
    ‪6 min walk‬
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Botanical Garden of the University of Vienna
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

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Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room

  • Sleeps 2

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Studio XL | Living area

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Room

  • Sleeps 2

Room

  • Sleeps 2

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About this property

smartments Wien Hauptbahnhof

Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at smartments Wien Hauptbahnhof, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas. Built in 2017, this comfortable aparthotel has 162 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 8 minutes by foot from Belvedere and a 4-minute drive from Vienna State Opera
As a guest of smartments Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in a common area, and express check-in. WiFi is free in public spaces. Smartments Wien Hauptbahnhof also features express check-out, a front-desk safe, and an elevator.

This 3-star Vienna aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Guests are recommended to download the property's Hotelbird mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping is provided every 14 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna

SMARTments business Wien Hauptbahnhof Aparthotel

SMARTments business Wien Hauptbahnhof Vienna

SMARTments business Wien Haup

SMARTments business Wien Hauptbahnhof Vienna

SMARTments business Wien Hauptbahnhof Aparthotel

SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 708 out of 1440 reviews
Rating 8 - Good. 505 out of 1440 reviews
Rating 6 - Okay. 138 out of 1440 reviews
Rating 4 - Poor. 45 out of 1440 reviews
Rating 2 - Terrible. 44 out of 1440 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jack

Stayed 2 nights in Jan 2026

10/10 Excellent

Angelo

Stayed 3 nights in Jan 2026

6/10 Okay

GISELLA

Disliked: Amenities
The room was ok, the staff was not available during the weekend, as as we left on tuesday, they didn´t even looked at us
Stayed 3 nights in Dec 2025

8/10 Good

Roberto

Travelled with group
Liked: Cleanliness, property conditions & facilities
all fine
Stayed 8 nights in Dec 2025

8/10 Good

Maritza

Liked: Amenities, property conditions & facilities
All basic necessities is available within reach.
Stayed 9 nights in Dec 2025

4/10 Poor

Heidi

Disliked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Elaine

Great
Stayed 8 nights in Dec 2025

4/10 Poor

Lynette

The hotel was conveniently accessible and easily located.
Stayed 1 night in Jan 2026

8/10 Good

Monica

Stayed 4 nights in Dec 2025

8/10 Good

valinda

Travelled with group
Liked: Cleanliness
Clean, close to trams,metro,train station,shopping. Staff were very friendly and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Kit Yee

Liked: Cleanliness, property conditions & facilities
Yes the staff assigned a quiet room , and non smoking area on ground floor for me according to my request . Thank you very much . I truly appreciate it
Stayed 7 nights in Dec 2025

8/10 Good

Yat Sin

Liked: Cleanliness, room comfort
The electric stove was not working. No hot water supply. The laundry room is on an unknown floor; there are no clear signs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Naum

Stayed 7 nights in Dec 2025

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good pre-arrival communication - answered all my questions, easy to get in touch with, really easy to find. Vert clean and comfortable. Provides everything you need.
Stayed 5 nights in Dec 2025

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
It was all good
Stayed 2 nights in Dec 2025

6/10 Okay

Aaron

Disliked: Amenities
If you want to relive life in a dorm, this is your place! The sparse furnishing complement the carpet stains and chipped paint. This budget place fit the bill for easy access to the train station but if I return to Vienna I would pay a few dollars more for a place that splurges on shampoo/conditioner that is different from the hand soap.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aviezer

Business traveller
Liked: Cleanliness, amenities
Perfect location for a night near the train station
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic, close to the train station and any transport we needed to catch. Easy check in and room was great.
Stayed 3 nights in Dec 2025

8/10 Good

Ji Won

Stayed 2 nights in Dec 2025

10/10 Excellent

Romel

Stayed 2 nights in Dec 2025

8/10 Good

Clara

Stayed 1 night in Dec 2025

6/10 Okay

Nicolle

Travelled with family
Liked: Cleanliness, amenities
Amenities were great, room smelt stale, whilst room was fine corridors etc were run down. Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lang

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in Nov 2025

6/10 Okay

rachel

Liked: Cleanliness
I loved the concept of an aparthotel and I loved the location. Unfortunately, the WIFI cut in and out all week making it really difficult for a work trip. Also, I returned from a day trip to find the cleaning staff had left my room door open ... I think with some better wifi and more attentiveness this could be a really fantastic place. As I said, the location and concept are great :)
Stayed 7 nights in Nov 2025

10/10 Excellent

Henry

Stayed 3 nights in Nov 2025