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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

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Photo gallery for smartments Wien Hauptbahnhof

A modern hotel room with a bed, a TV, a plant, and a wardrobe.
Lobby
A modern conference room with a long table, chairs, and a sofa.
A modern building with a sign reading "SMARTments business."
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen

Explore the area

View in a map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Naschmarkt
    ‪4 min drive‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Twin Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Twin Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio XL

A modern hotel room with a wooden floor, a TV on a white stand, a bookshelf with books and a plant, and a bed with white bedding.

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Twin

A hotel room with two beds, a TV, a bedside lamp, and a window with curtains.

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

smartments Wien Hauptbahnhof

Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at smartments Wien Hauptbahnhof, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas. Built in 2017, this comfortable aparthotel has 162 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 8 minutes by foot from Belvedere and a 4-minute drive from Vienna State Opera
As a guest of smartments Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in a common area, and express check-in. WiFi is free in public spaces. Smartments Wien Hauptbahnhof also features express check-out, a front-desk safe, and an elevator.

This 3-star Vienna aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping is provided every 14 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1475 reviews
Rating 8 - Good. 515 out of 1475 reviews
Rating 6 - Okay. 146 out of 1475 reviews
Rating 4 - Poor. 46 out of 1475 reviews
Rating 2 - Terrible. 44 out of 1475 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sassan

Liked: Cleanliness, check-in, communication, listing accuracy
Conveniently located
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Lynette

The hotel was conveniently accessible and easily located.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was fantastic, close to the train station and any transport we needed to catch. Easy check in and room was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lang

Liked: Cleanliness, property conditions & facilities, communication
Excellent location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aviezer

Liked: Cleanliness, amenities
Perfect location for a night near the train station
Stayed 1 night in Sep 2025
Verified

8/10 Good

Baris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Willis

Liked: Cleanliness, amenities, communication
Clean room easy check in and check out very good location for public transport just a nice place to stay
Stayed 10 nights in Nov 2025
Verified

8/10 Good

valinda

Liked: Cleanliness, communication
Clean, close to trams,metro,train station,shopping. Staff were very friendly and helpful
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Rilind

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Room had spider webs in the corners of the room, very dusty. Seems like they do a superficial clean if even that. At least bedsheets were clean and stain free.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay and a few minutes walk from central station
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Maritza

Liked: Amenities, property conditions & facilities, communication
All basic necessities is available within reach.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Nicolle

Liked: Cleanliness, amenities, communication
Amenities were great, room smelt stale, whilst room was fine corridors etc were run down. Great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean spacious room with nice kitchen super convenient location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elaine

Great
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Sassan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very accommodating staff good location clean room👍
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, communication
Nice, quiet, clean
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ewa

Liked: Cleanliness, property conditions & facilities, communication
Very close to train station, clean, comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Smita

Liked: Cleanliness, room comfort, communication
Very convenient location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Satish Waman

Liked: Cleanliness, room comfort, communication
Very well managed and located
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good pre-arrival communication - answered all my questions, easy to get in touch with, really easy to find. Vert clean and comfortable. Provides everything you need.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Arzu

Liked: Cleanliness, amenities, communication
Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lilaben

Good twin bed accommodation. Public transport hub very near.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

yongwei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location next to the Vienna main train station and easy access to city transportation options. The online and onsite check-in was easy and the room is clean and the rate was very ressonable.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

GISELLA

Disliked: Amenities
The room was ok, the staff was not available during the weekend, as as we left on tuesday, they didn´t even looked at us
Stayed 3 nights in Dec 2025