Holiday Inn National Airport/Crystal City by IHG

3.5 star property

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Photo gallery for Holiday Inn National Airport/Crystal City by IHG

Exterior
Daily full breakfast for a fee
Suite, 1 King Bed
Lobby sitting area
Television

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
2650 Richmond Highway, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪18 min walk‬
  • Arlington National Cemetery
    ‪4 min drive‬
  • Pentagon
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min walk‬

Room options

Standard Room

8.4 out of 10
Very good
(58 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(198 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(153 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn National Airport/Crystal City by IHG

Hotel with 2 restaurants, near Fashion Center at Pentagon City
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available once per stay.
Holiday Inn National Airport/Crystal City by IHG offers 280 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Holiday Inn National Airport/Crystal City by IHG. During your stay, you'll be within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Fresh Kitchen
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Fashion Center at Pentagon City and 5 minutes from Washington Monument
  • Free airport, shopping center, and local-area shuttle service
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5820 square feet (541 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn National Airport/Crystal City by IHG. An area shuttle within 1.0 miles and a roundtrip airport shuttle at scheduled times are free. Parking is available for a fee.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Fresh Kitchen - This restaurant specializes in American cuisine and serves breakfast only.
O'Malley's Pub - This pub specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 1 miles
  • Free shopping centre shuttle
  • Secured, covered parking on site (USD 38 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Fresh Kitchen
  • O'Malley's Pub

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,820 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Covered self parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Crystal Hotel
Holiday Inn Crystal Hotel National Airport City
Holiday Inn National Airport Crystal City Hotel
Holiday Inn Crystal City Hotel
Holiday Inn National Airport Crystal City
Holiday Inn Crystal City
Holiday Inn National Airport/Crystal City Hotel
Holiday Inn Airport/Crystal City Hotel
Holiday Inn Airport/Crystal City
National Crystal City By Ihg
Holiday Inn National Airport/Crystal City
Holiday Inn National Airport/Crystal City by IHG Hotel
Holiday Inn National Airport/Crystal City an IHG Hotel
Holiday Inn National Airport/Crystal City by IHG Arlington
Holiday Inn National Airport/Crystal City by IHG Hotel Arlington

Holiday Inn National Airport/Crystal City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 947 out of 1963 reviews
Rating 8 - Good. 503 out of 1963 reviews
Rating 6 - Okay. 263 out of 1963 reviews
Rating 4 - Poor. 118 out of 1963 reviews
Rating 2 - Terrible. 132 out of 1963 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Liked: Cleanliness
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Sabita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Mar 2025

10/10 Excellent

LEE ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that the entrance from the garage to the elevators were not locked. There was a pad to scan your room key to unlock the door to enter the elevator area, but it was never locked, so anyone could enter the elevator area and wait for an unsuspecting guest (hiding in the elevator )
Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah Rinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are phenomenal. I stay here repeatable because I know it will be a pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Alina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one
Stayed 1 night in Feb 2025

10/10 Excellent

Justin A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service! Staff was very friendly, accessible to the train lines, rooms were very clean, etc
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

This was a great property at a very reasonable price for Washington DC. The shuttle to DCA was excellent and ran on time. I would definitely stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Lashae

Stayed 5 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 3 nights in Mar 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty and stunk pretty bad. Would not recommend
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Staff & service
The girl who checked me in was very rude. She ignored me when I walked to the front desk and greeted her. She then told me she couldn’t check me in at that time even though I had cleared in with the staff over the phone before I arrived. After I told her she could check me in she started typing and ignored me for several minutes before handing me my door keys. Very rude! Very disrespectful.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

This was an excellemnt place top stay due to the service, location, and price.
Stayed 1 night in Mar 2025

6/10 Okay

Lashae

Stayed 1 night in Mar 2025

8/10 Good

Xinyu

Stayed 1 night in Mar 2025

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is old, the rooms are not up to date at all, the bathrooms and an everything just feels broken a d old.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah Rinn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Melissa

Business traveller, Travelled with partner
Disliked: Amenities
The Shuttle Drivers were the Best
Stayed 5 nights in Feb 2025

6/10 Okay

Manuel

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jody

Stayed 1 night in Feb 2025

6/10 Okay

Kyle

Liked: Staff & service

Meh, it’s fine and serviceable

There was a single baby sock in the middle of the bed under the covers, and the toilet kept clogging
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah Rinn

Stayed 1 night in Feb 2025

6/10 Okay

Oakasha

Business traveller
Room had a mold smell.
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025