Holiday Inn National Airport/Crystal City by IHG

3.5 star property

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Photo gallery for Holiday Inn National Airport/Crystal City by IHG

Hotel features a modern design with a prominent vertical section and well-manicured grounds.
Enjoy meals in this stylish dining area with a flat-screen TV and comfortable seating.
Relax in a comfortable seating area with a sofa and armchair, and enjoy the convenience of a refrigerator and flat-screen TV.
Relax in our inviting lobby, featuring comfortable seating, a flat-screen TV, and a reception desk with amenities.
Relax in a spacious room with a large bed, flat-screen TV, and city views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
2650 Richmond Highway, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪18 min walk‬
  • Arlington National Cemetery
    ‪4 min drive‬
  • Pentagon
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min walk‬

Room options

Standard Room

8.4 out of 10
Very good
(62 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(213 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(163 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn National Airport/Crystal City by IHG

Hotel with 2 restaurants, near Fashion Center at Pentagon City
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available once per stay.
Holiday Inn National Airport/Crystal City by IHG offers 280 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Holiday Inn National Airport/Crystal City by IHG. During your stay, you'll be within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Fresh Kitchen
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Fashion Center at Pentagon City and 6 minutes from Smithsonian Institution
  • Free airport, local-area, and shopping center shuttle service
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5820 square feet (541 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn National Airport/Crystal City by IHG. An area shuttle within 1.0 miles and a roundtrip airport shuttle at scheduled times are free. Parking is available for a fee.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Fresh Kitchen - This restaurant specializes in American cuisine and serves breakfast only.
O'Malley's Pub - This pub specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 1 miles
  • Free shopping centre shuttle
  • Secured, covered parking on site (USD 38 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Fresh Kitchen
  • O'Malley's Pub

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,820 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Covered self parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Crystal Hotel
Holiday Inn Crystal Hotel National Airport City
Holiday Inn National Airport Crystal City Hotel
Holiday Inn Crystal City Hotel
Holiday Inn National Airport Crystal City
Holiday Inn Crystal City
Holiday Inn National Airport/Crystal City Hotel
Holiday Inn Airport/Crystal City Hotel
Holiday Inn Airport/Crystal City
National Crystal City By Ihg
Holiday Inn National Airport/Crystal City
Holiday Inn National Airport/Crystal City by IHG Hotel
Holiday Inn National Airport/Crystal City an IHG Hotel
Holiday Inn National Airport/Crystal City by IHG Arlington
Holiday Inn National Airport/Crystal City by IHG Hotel Arlington

Holiday Inn National Airport/Crystal City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 969 out of 1997 reviews
Rating 8 - Good. 501 out of 1997 reviews
Rating 6 - Okay. 268 out of 1997 reviews
Rating 4 - Poor. 115 out of 1997 reviews
Rating 2 - Terrible. 144 out of 1997 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
Bed was amazing! So truly amazing
Stayed 1 night in May 2025

4/10 Poor

Andrew, Middleton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff were impolite
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda, Manassas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Easy check-in.
Stayed 1 night in May 2025

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

tracy, Phoenix

Stayed 4 nights in Apr 2025

6/10 Okay

Angie

Travelled with family
Not enough towels, old needs a facelift
Stayed 4 nights in Apr 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lhotel fine. Breakfast still sucks
Stayed 5 nights in Apr 2025

6/10 Okay

aaron

Travelled with family
Liked: Staff & service
Good location to catch a early morning flight, and a decent restaurant connected to grab a quick bite to eat
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing

We've stayed at this property before and it has really gone downhill. The front desk people were okay, but really didn't seem to care that much. The TVs in the rooms did not have network TV, but the ones in the breakfast area did. I saw a spider in the bathroom. Only one coffee cup provided in the room. The breakfast was fair, but lacked variety. No bacon offered on a Saturday morning. The hotel store was mostly empty shelves. The worst thing was the parking. We paid extra and were lucky to get a space and didn't dare move our car for our two day stay as several spaces were reserved for "diamond" status guests. We won't be returning to this property.
Stayed 2 nights in May 2025

10/10 Excellent

Ha

Liked: Cleanliness, property conditions & facilities
I wish there is a sign to hang outside the room to say “ No Need to Clean Room”
Stayed 3 nights in Apr 2025

8/10 Good

Sean

Stayed 2 nights in Apr 2025

10/10 Excellent

Donald, Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful, very pleasant stay
Stayed 2 nights in Apr 2025

10/10 Excellent

mark, Beloeil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximité de l’aéroport parfaite pour le départ tôt le matin.
Stayed 1 night in Apr 2025

10/10 Excellent

Tesfaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with excellent amenities. Housekeeping was thorough and attentive. The location was perfect, close to everything. Front Desk staffs were very friendly. Highly recommend!
Stayed 4 nights in Apr 2025

8/10 Good

PHILIP

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Marcus S

Business traveller
Disliked: Amenities
The property is “OK.” Definitely tired, and a little dim. It’s a 2.5-3.0 stars.
Stayed 2 nights in Apr 2025

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where I was going to be while out there
Stayed 3 nights in Apr 2025

8/10 Good

Ebony

Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Room was dated and staff was under staffed for patrons that were checking at the time
Stayed 1 night in Apr 2025

10/10 Excellent

Jinghong

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Robinson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t tell you that you have to PAY FOR PARKING $40.00 per night!!!!!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Daelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025